Account-Based LiteracyA New Focus in Library ComputerInstruction
@decirella - Account-based Literacy - CLA April 30, 2013David CirellaNew York Institute of Technology, Manhattan Library@d...
Account-Based Literacy GoalsProvide patrons with knowledge to:Keep their privacy safeKeep their online accounts safeKe...
Account based literacy?@decirella - Account-based Literacy - CLA April 30, 2013
CharacteristicsOnline services that require somecontribution on the part of the userCreating an accountEntering persona...
CharacteristicsCreating an accountUsername, email, passwordEntering personal informationName, address, email, phone nu...
The Services@decirella - Account-based Literacy - CLA April 30, 2013
The ServiceseBooks – Overdrive, Amazon, Barnes & NobleShopping – Amazon, Zappos, eBayEntertainment – Netflix, Hulu, Ama...
What Do These Have in Common?Apple, Facebook, Yahoo mail, Tumblr,Twitter, Microsoft, Evernote, Nationwideinsurance, Zappos...
What Do These Have in Common?Apple, Facebook, Yahoo mail, Tumblr, Twitter,Microsoft, Evernote, Nationwide insurance,Zappos...
These serivces have already beenbreached@decirella - Account-based Literacy - CLA April 30, 2013
2011 breach of Sonys PlayStation networkresulted in 100 million accounts beingexposed@decirella - Account-based Literacy ...
Password hashes belonging to 6 millionLinkedIn users were leaked, more than 90percent of passwords were cracked in just s...
LivingSocial.com, a site that offers dailycoupons on restaurants, spas, and otherservices, has suffered a security breach...
Why?We are increasingly living onlineWe are sharing increasingly personal parts ofour lives onlineWe are being pulled i...
Why?@decirella - Account-based Literacy - CLA April 30, 2013Two-thirds of online American adults (67%)are Facebook usersh...
Why?@decirella - Account-based Literacy - CLA April 30, 2013
Why?@decirella - Account-based Literacy - CLA April 30, 2013Reputation management has now become adefining feature of onl...
Why?Data is fragileData is deeply personalData stored by a third party is not asimportant to them as it is to youIt ma...
Why Us?We are educatorsWe can teach cutting edge technologyLibraries are a place of last resortWe owe it to our patron...
Why Now?All mainstream services operate on anaccount-based modelAccount-based services motivate many tostart using compu...
Why Now?MobileNon-traditional computer users adoptingmobile, tablet, ereader- platformsArea of heaviest intergration is...
Why Now?Cyberbullying78% of teens now have a cell phone, and almosthalf (47%) of them own smartphones. Thattranslates in...
Why Now?An average PC can try on average 8.2 billionpassword combinations each second Leaks over of over 100 million rea...
Now what?@decirella - Account-based Literacy - CLA April 30, 2013
Account-based Literacy TrainingThree Goals1. Protecting accounts (reputation)2. Protecting privacy3. Preserving data@deci...
Protecting AccountsAvoid password reuseUnique passwords must be used with eachaccountAvoid cascading account breaches i...
The average Web user maintains 25 separateaccounts but uses just 6.5 passwords toprotect them.@decirella - Account-based ...
Protecting AccountsUse strong passwords.Avoid simple words found in the dictionaryUse uppercase, lowercase, numbers, sy...
Protecting AccountsPass phrase not passwordpuppy@Grandmas4vacation23 characters longNumbers, symbols, mixed caseEasy t...
Protecting Accounts25 Worst Password of 2012 password 123456 12345678 abc123 qwerty monkey letmein dragon 111111...
Protecting Accounts2 Factor AuthenticationUse your password and temporary passcodedelivered to your mobile phone@decirel...
Protecting AccountsPassword Keepers- lockersSoftware/services that store all your passwordsunder one “lock” and keyEnab...
Protecting AccountsAccount recoveryHow easy are the account recovery answers?@decirella - Account-based Literacy - CLA A...
Protecting PrivacyHierarchy of privilege regarding personalinformationConsider what the service iswhat information is n...
Protecting PrivacyPrivacy SettingsDifferent for every serviceLimit or expose information@decirella - Account-based Lite...
Protecting PrivacyData mining / Account linkingThird-party data miners link online accountstogether into a coherent, sin...
Preserving DataDanger of data lossKeep personal backup copies of any data held inonline servicesMake backup copies of o...
Preserving DataMobileDevices that exclusively rely on account-basedservices but have no simple backup option.Data creat...
ImplementationGet patrons thinking about these issuesDevelop good habitsNot zero sum- every little bit helps@decirella ...
ImplementationAppropriate for inclusion in all types ofcomputer instructionRelate to specific services and applications...
ImplementationPublic LibraryIntegrate related topics: internet basics, socialnetworking, and job searchingConnect with ...
Recommended Security Resourceshttp://security4lib.org/https://isc.sans.edu/http://www.h-online.com/http://www.schneier...
Thank You@decirella - Account-based Literacy - CLA April 30, 2013@decirellacirella.orgAccount-Based LiteracyA New Focus in...
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Account-Based Literacy A New Focus in Library Computer Instruction

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Presented at the 2013 Connecticut Library Association conference.

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Account-Based Literacy A New Focus in Library Computer Instruction

  1. 1. Account-Based LiteracyA New Focus in Library ComputerInstruction
  2. 2. @decirella - Account-based Literacy - CLA April 30, 2013David CirellaNew York Institute of Technology, Manhattan Library@decirellacirella.org
  3. 3. Account-Based Literacy GoalsProvide patrons with knowledge to:Keep their privacy safeKeep their online accounts safeKeep their data safe@decirella - Account-based Literacy - CLA April 30, 2013
  4. 4. Account based literacy?@decirella - Account-based Literacy - CLA April 30, 2013
  5. 5. CharacteristicsOnline services that require somecontribution on the part of the userCreating an accountEntering personal informationContributing content@decirella - Account-based Literacy - CLA April 30, 2013
  6. 6. CharacteristicsCreating an accountUsername, email, passwordEntering personal informationName, address, email, phone number,hobbies, likesContributing contentPersonal photos, text, videos, comments,location@decirella - Account-based Literacy - CLA April 30, 2013
  7. 7. The Services@decirella - Account-based Literacy - CLA April 30, 2013
  8. 8. The ServiceseBooks – Overdrive, Amazon, Barnes & NobleShopping – Amazon, Zappos, eBayEntertainment – Netflix, Hulu, AmazonSocial Networking – Facebook, Twitter, LinkedinOnline Storage - Dropbox, Evernote, Box.netEverything Else = Google, Apple@decirella - Account-based Literacy - CLA April 30, 2013
  9. 9. What Do These Have in Common?Apple, Facebook, Yahoo mail, Tumblr,Twitter, Microsoft, Evernote, Nationwideinsurance, Zappos, State of South Carolina,Dropbox, Sony, Sega, Citigroup, last.fm,Hotmail, AOL, Gawker Media, Monster.com,Comcast, MSN, SBC Global, Verizon, TJ Max,BellSouth, Living Social, Overdrive, Amazon,Google, Pinterest, Peoples, Bank of America,Ebay, Paypal, Flickr, and Live.com@decirella - Account-based Literacy - CLA April 30, 2013All require the creationof a personal account &the contribution ofpersonal information
  10. 10. What Do These Have in Common?Apple, Facebook, Yahoo mail, Tumblr, Twitter,Microsoft, Evernote, Nationwide insurance,Zappos, State of South Carolina, Dropbox, Sony,Sega, Citigroup, last.fm, Hotmail, AOL, GawkerMedia, Monster.com, Comcast, MSN, SBCGlobal, Verizon, TJ Max, BellSouth, Living Social,Overdrive, Amazon, Google, Pinterest, Peoples,Bank of America, Ebay, Paypal, Flickr, andLive.com@decirella - Account-based Literacy - CLA April 30, 2013These are the servicesour patrons want tolearn and use
  11. 11. These serivces have already beenbreached@decirella - Account-based Literacy - CLA April 30, 2013
  12. 12. 2011 breach of Sonys PlayStation networkresulted in 100 million accounts beingexposed@decirella - Account-based Literacy - CLA April 30, 2013
  13. 13. Password hashes belonging to 6 millionLinkedIn users were leaked, more than 90percent of passwords were cracked in just sixdays.@decirella - Account-based Literacy - CLA April 30, 2013
  14. 14. LivingSocial.com, a site that offers dailycoupons on restaurants, spas, and otherservices, has suffered a security breach thathas exposed names, e-mail addresses andpassword data for up to 50 million of its users@decirella - Account-based Literacy - CLA April 30, 2013
  15. 15. Why?We are increasingly living onlineWe are sharing increasingly personal parts ofour lives onlineWe are being pulled into these services fromall directionsWe will forever be tied to our actions,usernames, and content online@decirella - Account-based Literacy - CLA April 30, 2013
  16. 16. Why?@decirella - Account-based Literacy - CLA April 30, 2013Two-thirds of online American adults (67%)are Facebook usershttp://pewinternet.org/Commentary/2012/March/Pew-Internet-Social-Networking-full-detail.aspxMore than 71% of social networking usersages 18-29 have changed the privacy settingson their profile to limit what they share withothers online.http://pewinternet.org/Reports/2010/Reputation-Management.aspx
  17. 17. Why?@decirella - Account-based Literacy - CLA April 30, 2013
  18. 18. Why?@decirella - Account-based Literacy - CLA April 30, 2013Reputation management has now become adefining feature of online life for manyinternet users, especially the young.http://pewinternet.org/Reports/2010/Reputation-Management.aspx
  19. 19. Why?Data is fragileData is deeply personalData stored by a third party is not asimportant to them as it is to youIt may not be profitable for facebook to keep yourphotos safe forever@decirella - Account-based Literacy - CLA April 30, 2013
  20. 20. Why Us?We are educatorsWe can teach cutting edge technologyLibraries are a place of last resortWe owe it to our patrons to arm them withthe tools needed to protect themselves@decirella - Account-based Literacy - CLA April 30, 2013
  21. 21. Why Now?All mainstream services operate on anaccount-based modelAccount-based services motivate many tostart using computersMotivate many to seek out instruction@decirella - Account-based Literacy - CLA April 30, 2013
  22. 22. Why Now?MobileNon-traditional computer users adoptingmobile, tablet, ereader- platformsArea of heaviest intergration is mobile@decirella - Account-based Literacy - CLA April 30, 2013
  23. 23. Why Now?Cyberbullying78% of teens now have a cell phone, and almosthalf (47%) of them own smartphones. Thattranslates into 37% of all teens who havesmartphones, up from just 23% in 2011.95% of teens use the internet.http://pewinternet.org/Reports/2013/Teens-and-Tech.asp@decirella - Account-based Literacy - CLA April 30, 2013
  24. 24. Why Now?An average PC can try on average 8.2 billionpassword combinations each second Leaks over of over 100 million real-worldpasswords allows programmers to write fastercracking algorithms(http://arstechnica.com/security/2012/08/passwords-under-assault/)@decirella - Account-based Literacy - CLA April 30, 2013
  25. 25. Now what?@decirella - Account-based Literacy - CLA April 30, 2013
  26. 26. Account-based Literacy TrainingThree Goals1. Protecting accounts (reputation)2. Protecting privacy3. Preserving data@decirella - Account-based Literacy - CLA April 30, 2013
  27. 27. Protecting AccountsAvoid password reuseUnique passwords must be used with eachaccountAvoid cascading account breaches in the event ofa compromise@decirella - Account-based Literacy - CLA April 30, 2013
  28. 28. The average Web user maintains 25 separateaccounts but uses just 6.5 passwords toprotect them.@decirella - Account-based Literacy - CLA April 30, 2013https://research.microsoft.com/pubs/74164/www2007.pdf)
  29. 29. Protecting AccountsUse strong passwords.Avoid simple words found in the dictionaryUse uppercase, lowercase, numbers, symbolsPasswords that are longer in length are also lessvulnerable to attack.Ideally 20 characters or more with po0RspEllEnggrAmm.eeRthe@decirella - Account-based Literacy - CLA April 30, 2013
  30. 30. Protecting AccountsPass phrase not passwordpuppy@Grandmas4vacation23 characters longNumbers, symbols, mixed caseEasy to remember, hard to guess@decirella - Account-based Literacy - CLA April 30, 2013
  31. 31. Protecting Accounts25 Worst Password of 2012 password 123456 12345678 abc123 qwerty monkey letmein dragon 111111 baseball iloveyou trustno1 1234567 sunshine master 123123 welcome shadow ashley football jesus michael ninja mustang password1@decirella - Account-based Literacy - CLA April 30, 2013http://www.cnn.com/2012/10/25/tech/web/worst-passwords-2012
  32. 32. Protecting Accounts2 Factor AuthenticationUse your password and temporary passcodedelivered to your mobile phone@decirella - Account-based Literacy - CLA April 30, 2013
  33. 33. Protecting AccountsPassword Keepers- lockersSoftware/services that store all your passwordsunder one “lock” and keyEnables the easy use of very strong, complex,unique password without burdenBrowser and mobile integrationlastpass@decirella - Account-based Literacy - CLA April 30, 2013
  34. 34. Protecting AccountsAccount recoveryHow easy are the account recovery answers?@decirella - Account-based Literacy - CLA April 30, 2013
  35. 35. Protecting PrivacyHierarchy of privilege regarding personalinformationConsider what the service iswhat information is neededhow it’s likely to be used@decirella - Account-based Literacy - CLA April 30, 2013
  36. 36. Protecting PrivacyPrivacy SettingsDifferent for every serviceLimit or expose information@decirella - Account-based Literacy - CLA April 30, 2013
  37. 37. Protecting PrivacyData mining / Account linkingThird-party data miners link online accountstogether into a coherent, single profile@decirella - Account-based Literacy - CLA April 30, 2013
  38. 38. Preserving DataDanger of data lossKeep personal backup copies of any data held inonline servicesMake backup copies of others data that you wantto keep (photos you appear in but are not part ofyour account)@decirella - Account-based Literacy - CLA April 30, 2013
  39. 39. Preserving DataMobileDevices that exclusively rely on account-basedservices but have no simple backup option.Data created in mobile apps is often held onlineand accessed by user accounts. Patrons must beaware of and use data export tools to keep localbackup copies of all valuable data.@decirella - Account-based Literacy - CLA April 30, 2013
  40. 40. ImplementationGet patrons thinking about these issuesDevelop good habitsNot zero sum- every little bit helps@decirella - Account-based Literacy - CLA April 30, 2013
  41. 41. ImplementationAppropriate for inclusion in all types ofcomputer instructionRelate to specific services and applicationsAll types of users@decirella - Account-based Literacy - CLA April 30, 2013
  42. 42. ImplementationPublic LibraryIntegrate related topics: internet basics, socialnetworking, and job searchingConnect with youth and parents as relating tocyberbullyingAcademic LibraryIntegrate with dropbox, google doc instruction,blackboard, turn it in@decirella - Account-based Literacy - CLA April 30, 2013
  43. 43. Recommended Security Resourceshttp://security4lib.org/https://isc.sans.edu/http://www.h-online.com/http://www.schneier.com/blog/http://www.us-cert.gov/http://www.grc.com/securitynow.htm@decirella - Account-based Literacy - CLA April 30, 2013
  44. 44. Thank You@decirella - Account-based Literacy - CLA April 30, 2013@decirellacirella.orgAccount-Based LiteracyA New Focus in Library Computer InstructionCLA April 30, 2013

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