“Stop Yelling and Start Weaving” Communicating in a Relationship Economy Deborah Schultz www.deborahschultz.com Technology changes, humans don’t

Communicating in a Relationship Economy

We are inherently social animals

Way way past Life was simple. Our universe was small

Life was simple.

Our universe was small

Recent past – Tribe moves away Photo by misterbisson http://www.flickr.com/photos/maisonbisson/89704297/

phone, email, god, more email??!! No more email

Present The world is your oyster Photo by gustavog http://www.flickr.com/photos/gustavog/9708628/in/set-222111/

The world is your oyster

The Flickrverse - connections are far flung and diverse . They are driven by expression and socialization

The Flickrverse - connections are far flung and diverse . They are driven by expression and socialization

They happen everywhere, and anytime and they cross boundaries

and they cross boundaries

But are these relationships “real”?

God, I hope so!

God, I hope so!

In fact, the medium is the relationship complex, light and diverse

complex, light and diverse

We live - again - in a relationship economy Transactions are the by-products of healthy relationships . The global economy is shifting from a mass media, consumer mass-marketing model to one that is far more emergent and decentralized . The involuntary loyalty of "sticky" services is falling victim to the far preferable voluntary loyalty won through responsiveness, quality, excellent service, reliability and trustworthiness. Sometimes, transactions don't matter . -Jerry Michalski

Transactions are the by-products of healthy relationships . The global economy is shifting from a mass media, consumer mass-marketing model to one that is far more emergent and decentralized . The involuntary loyalty of "sticky" services is falling victim to the far preferable voluntary loyalty won through responsiveness, quality, excellent service, reliability and trustworthiness.

Sometimes, transactions don't matter .

-Jerry Michalski

Relationships are hard and messy and subtle They come to your aid when you least expect em in weird and wonderful ways

They come to your aid when you least expect em in weird and wonderful ways

Think of it as relationship bricolage Bricolage is what tinkers do-collecting odd bits of stuff they think may be potentially useful, then using whatever bits seem to work in the context of some later repair job. Simple. And yet profound. Because the bits the bricoleur ends up using were not designed for the use they end up being put to ”. Chris Locke

Bricolage is what tinkers do-collecting odd bits of stuff they think may be potentially useful, then using whatever bits seem to work in the context of some later repair job. Simple. And yet profound. Because the bits the bricoleur ends up using were not designed for the use they end up being put to ”.

Chris Locke

You never know which of your online contacts will impact you when and how

We weave between networks within networks over and around deb, get an n95 best place to get a drink around here? woot - we launched! John - when you guys launching your new API? deb, it’s john thanks for email on new features sent to dev team anyone know a great fish place to eat in Seattle

between networks within networks over and around

When you weave, cool shit happens http://www.flickr.com/photos/eyefruit/179553810/

www.VirtualCapacity.com [Gratuitous Image Slide]

www.VirtualCapacity.com

Skills of the Weaver: Listener Connector Critic Partial geek Detective Catalyst Diplomat Juggler Approachable Intuitive Inquisitive driven by relationships networkweaving.com/blog/2007/04/companion-planting.html

Listener

Connector

Critic

Partial geek

Detective

Catalyst

Diplomat

Juggler

Approachable

Intuitive

Inquisitive

driven by relationships

Thanks, btw So get out there and relate it’s in your nature!

How do you tune your weaving? Be real Jump in Get transparent Find your communities - online & offline Be a catalyst Know when to “let it go” Be human - multi dimensional Create opportunities to socialize The love you give is equal to the love you get Listen. Rinse. Repeat

Be real

Jump in

Get transparent

Find your communities - online & offline

Be a catalyst

Know when to “let it go”

Be human - multi dimensional

Create opportunities to socialize

The love you give is equal to the love you get

Listen. Rinse. Repeat