Supporting Informal learning @ ING Why focus on informal learning? Learning 2.0 @ ING What have we learnt and where to next?

Why focus on informal learning?

Learning 2.0 @ ING

What have we learnt and where to next?

This is me ... Debora Gallo Life-long learner Snr L&D Specialist @ . . ING

This is me ...

Debora Gallo

Life-long learner

Snr L&D Specialist @ . . ING

How do people learn at work ? Formal

This is only 20% What about the other 80% ?

Learning is social

“ It’s about connections ”

+ = Supported informal learning !

Blogs Tap staff expertise Tap SME expertise Generate and share knowledge Networks, group projects etc 2 way communication

Blogs

Tap staff expertise

Tap SME expertise

Generate and share knowledge

Networks, group projects etc

Wikis Share and create content Collaborate with SMEs Group projects Collaboration

Wikis

Share and create content

Collaborate with SMEs

Group projects

Social Networking Connect with staff globally Informal learning through online conversations PLEs – blogs, bookmarks, resources Aggregation of social media apps. Connections

Social Networking

Connect with staff globally

Informal learning through online conversations

PLEs – blogs, bookmarks, resources

Aggregation of social media apps.

RSS feeds Provides access to regular updates from internal and external sites Subscriptions are chosen by user Track websites, searches, and comments on blogs Staying Connected

RSS feeds

Provides access to regular updates from internal and external sites

Subscriptions are chosen by user

Track websites, searches, and comments on blogs

Communities of Practice Internal websites used for information exchange Online collaboration Allows the exchange of information and documents, forums, surveys etc Share podcasts and vodcasts Cultivating relationships

Communities of Practice

Internal websites used for information exchange

Online collaboration

Allows the exchange of information and documents, forums, surveys etc

Share podcasts and vodcasts

What have we learnt?

What next?