Informal Learning At ING

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Slides to be presented at the upcoming "Embracing Innovative eLearning technologies" conference in Sydney, Australia

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Informal Learning At ING

  1. 1. Supporting Informal learning @ ING <ul><li>Why focus on informal learning? </li></ul><ul><li>Learning 2.0 @ ING </li></ul><ul><li>What have we learnt and where to next? </li></ul>
  2. 2. <ul><li>This is me ... </li></ul><ul><li>Debora Gallo </li></ul><ul><li>Life-long learner </li></ul><ul><li>Snr L&D Specialist @ . . ING </li></ul>
  3. 3. How do people learn at work ? Formal
  4. 4. This is only 20% What about the other 80% ?
  5. 5. Learning is social
  6. 6. “ It’s about connections ”
  7. 7. + = Supported informal learning !
  8. 9. <ul><li>Blogs </li></ul><ul><li>Tap staff expertise </li></ul><ul><li>Tap SME expertise </li></ul><ul><li>Generate and share knowledge </li></ul><ul><li>Networks, group projects etc </li></ul>2 way communication
  9. 10. <ul><li>Wikis </li></ul><ul><li>Share and create content </li></ul><ul><li>Collaborate with SMEs </li></ul><ul><li>Group projects </li></ul>Collaboration
  10. 11. <ul><li>Social Networking </li></ul><ul><li>Connect with staff globally </li></ul><ul><li>Informal learning through online conversations </li></ul><ul><li>PLEs – blogs, bookmarks, resources </li></ul><ul><li>Aggregation of social media apps. </li></ul>Connections
  11. 12. <ul><li>RSS feeds </li></ul><ul><li>Provides access to regular updates from internal and external sites </li></ul><ul><li>Subscriptions are chosen by user </li></ul><ul><li>Track websites, searches, and comments on blogs </li></ul>Staying Connected
  12. 13. <ul><li>Communities of Practice </li></ul><ul><li>Internal websites used for information exchange </li></ul><ul><li>Online collaboration </li></ul><ul><li>Allows the exchange of information and documents, forums, surveys etc </li></ul><ul><li>Share podcasts and vodcasts </li></ul>Cultivating relationships
  13. 14. What have we learnt?
  14. 15. What next?

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