Effective Change Management

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Effective Change Management

  1. 1. www.changefirst.com How to be effective at change management
  2. 2. This is what keeps leaders awake at night Credit Crunch Commoditisation Technology Customer Expectations Increasing Competition Globalisation Developing new products Keeping costs down Page 2 © Changefirst Ltd, all rights reserved, 2009
  3. 3. The problem is sometimes that the strategy is the ‘easy bit’ H Taking a great strategy and implementing it is the real challenge Strategy L Implementation H Page 3 © Changefirst Ltd, all rights reserved, 2009
  4. 4. Failing this challenge can leave many changes ‘installed’ Goals Implement Value Gap Install Time Implement = Install + Commitment to initiative + behaviour change to make it effective Page 4 © Changefirst Ltd, all rights reserved, 2009
  5. 5. However, creating and sustaining commitment is difficult for many organisations How people felt about a major change one to two years 70 after implementation………………. 60 50 % Respondents 40 30 20 10 0 Still resisting Accepting the change Committed to the the change but not engaged new way of working Source: Changefirst Database. Page 5 © Changefirst Ltd, all rights reserved, 2009
  6. 6. People-Centred Implementation [PCI®] gives you a way to implement change successfully Develop strong change leadership for the initiative Build and deliver plans to engage people in the Create and share a change powerful case for change in the organisation Build understanding Support people and commitment as they learn of middle and front- to adapt line managers Create commitment and behaviour changing actions for front-line people Page 6 © Changefirst Ltd, all rights reserved, 2009
  7. 7. PCI is a set of workshops, online tools and processes that can be learned and used to implement change Page 7 © Changefirst Ltd, all rights reserved, 2009
  8. 8. Many major organisations use PCI to implement change in their organisation Page 8 © Changefirst Ltd, all rights reserved, 2009
  9. 9. To find out more about PCI go to our website changefirst.com or email us caroline.paxton@changefirst.com Page 9 © Changefirst Ltd, all rights reserved, 2009

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