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Effective Change Management
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Effective Change Management

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Effective Change Management Effective Change Management Presentation Transcript

  • www.changefirst.com How to be effective at change management
  • This is what keeps leaders awake at night Credit Crunch Commoditisation Technology Customer Expectations Increasing Competition Globalisation Developing new products Keeping costs down Page 2 © Changefirst Ltd, all rights reserved, 2009
  • The problem is sometimes that the strategy is the ‘easy bit’ H Taking a great strategy and implementing it is the real challenge Strategy L Implementation H Page 3 © Changefirst Ltd, all rights reserved, 2009
  • Failing this challenge can leave many changes ‘installed’ Goals Implement Value Gap Install Time Implement = Install + Commitment to initiative + behaviour change to make it effective Page 4 © Changefirst Ltd, all rights reserved, 2009
  • However, creating and sustaining commitment is difficult for many organisations How people felt about a major change one to two years 70 after implementation………………. 60 50 % Respondents 40 30 20 10 0 Still resisting Accepting the change Committed to the the change but not engaged new way of working Source: Changefirst Database. Page 5 © Changefirst Ltd, all rights reserved, 2009
  • People-Centred Implementation [PCI®] gives you a way to implement change successfully Develop strong change leadership for the initiative Build and deliver plans to engage people in the Create and share a change powerful case for change in the organisation Build understanding Support people and commitment as they learn of middle and front- to adapt line managers Create commitment and behaviour changing actions for front-line people Page 6 © Changefirst Ltd, all rights reserved, 2009
  • PCI is a set of workshops, online tools and processes that can be learned and used to implement change Page 7 © Changefirst Ltd, all rights reserved, 2009
  • Many major organisations use PCI to implement change in their organisation Page 8 © Changefirst Ltd, all rights reserved, 2009
  • To find out more about PCI go to our website changefirst.com or email us caroline.paxton@changefirst.com Page 9 © Changefirst Ltd, all rights reserved, 2009