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WebRTC Market Status & Forecasts:
Beyond the Phone Call
Dean Bubley, Disruptive Analysis
WebRTC Paris, December, 2013
dean.bubley@disruptive-analysis.com

@disruptivedean
About Disruptive Analysis








London-based analyst house & strategic consulting firm
Cross-silo, contrarian, visionary, independent
Advisor to telcos, vendors, regulators & investors
Covering VoIP since 1997 & 3G/4G mVoIP since 2007
Published report on “Telco-OTT Strategies”, Feb 2012
Full report on WebRTC, Feb 2013, updated Jun & Oct’13
Workshops on Future of Voice & TelcoOTT

Twitter @disruptivedean

Blog: disruptivewireless.blogspot.com

Contact information@disruptive-analysis.com for details
on WebRTC analyst report & for speaking engagements
December 2013

Copyright Disruptive Analysis Ltd 2013
Intent & context....

Why do people make
phone calls (or send
messages, share media
or use video), anyway?

December 2013

Copyright Disruptive Analysis Ltd 2013
The chart you’ll never see… calls by “purpose”
Gossip
Meeting up
Flirting
Spam
Showing off
Work
Wasting time

December 2013

Copyright Disruptive Analysis Ltd 2013
Out walking

Different contexts

Using an app
Public transport

Living room

Board room

Bar

December 2013

& Multi-tasking
Concentrating
Drunk
Asleep

At work

Airline lounge

Copyright Disruptive Analysis Ltd 2013
1 OR 2 “UBIQUITOUS
SERVICES” CANNOT
FULFILL ALL THESE
PURPOSES WELL
(MORE LIKE “DUMB SERVICES” THAN
UBIQUITOUS ONES)
December 2013

Copyright Disruptive Analysis Ltd 2013
Fragmentation of communications models

Standalone
Circuit calls

Good to have “lowest
common denominator”

IP

Embedded
app/web
voice &
video

Non-call
comms
Maybe ubiquitous
in a niche

Ubiquity no/negative
benefit
December 2013

Copyright Disruptive Analysis Ltd 2013
The vision: voice & video comms everywhere

December 2013

Copyright Disruptive Analysis Ltd 2013
WebRTC & HTML5 are game-changers
Service
e.g. SMS, Telephony

Product
e.g. Lync, Uberconference

Feature
e.g. Business social

Function

December 2013

Copyright Disruptive Analysis Ltd 2013
Why is WebRTC important?












WebRTC is maybe most exciting thing in comms for 10 years
Already here & being used
A “movement” as well as a standard
“Democratisation” of voice & video into web & apps
Goes beyond traditional “call” model of user interaction
Low bar to experimentation (eg open-source)
Realtime data will be the real surprise
Not just about browsers
A new ecosystem for developers, telcos & cloud players
Billions of devices & users!

December 2013

Copyright Disruptive Analysis Ltd 2013
... although not quite as “easy as it looks” yet

Signalling

Oct 2013

Copyright Disruptive Analysis Ltd 2013
3-way support for WebRTC now expanding
Enterprise
Network
tools

Devices

WebRTC
Consumer
Web

Telco

TV &
gaming
Oct 2013

Copyright Disruptive Analysis Ltd 2013
View Oct’13: lead WebRTC use-cases
Early enterprise adoption
Live &
commercial
Initial consumer web apps/devices

Pilots / precommercial

Trials &
demos
December 2013

Verticals & corporate

Telco, Entertainment, M2M, other…

Copyright Disruptive Analysis Ltd 2013
WebRTC supported on >4bn devices by 2016

Contact information@disruptiveanalysis.com for details on
WebRTC analyst report & for
speaking engagements

Source: Disruptive Analysis WebRTC Strategy Report update October 2013
December 2013

Copyright Disruptive Analysis Ltd 2013
WebRTC rapidly expanding past “calls”

December 2013

Copyright Disruptive Analysis Ltd 2013
The future?

Sleep Apnoea (snoring + breathing) monitoring & diagnosis:
not a “phone call”!

December 2013

Copyright Disruptive Analysis Ltd 2013
Beyond browsers: mobile apps & API platforms
3000

Installed base, m

2500

Total WebRTC mobile devices

2000

- Browser support

1500

- Non-browser support

1000
500
0

Source: Disruptive Analysis WebRTC Strategy Report update October 2013
December 2013

Copyright Disruptive Analysis Ltd 2013
For telcos WebRTC is really a magnifier/catalyst

Now

With WebRTC
Bigger opportunities
Worse threats
Faster speed
December 2013

Copyright Disruptive Analysis Ltd 2013
Main WebRTC strategies for SPs?
Extend onnet services
& IMS / SS7
Strengthen
enterprise &
verticals

Turbocharge
Telco-OTT
apps

TV, entertai
n- ment &
digital
services

Sell
packaged
WebRTC
services to
subscriber

Enhance
developer
platform(s)
December 2013

IMS should be <30% total
WebRTC effort &
investment. Too slow, too
call-centric

Copyright Disruptive Analysis Ltd 2013

Also: invest / incubate
Improve own CRM & systems
Maybe M2M, devices etc
WebRTC about to fragment?
Javascript APIs

Original concept for
WebRTC

Standalone
PC or mobile
app

Now

Codecs &
network
& security
protocols

Codecs & network
& security
protocols

3rd party APIs

Codecs &
network & security
protocols

Browser
or apps

Native OS
APIs
OS
Codecs &
network &
security
protocols

Future
December 2013

Copyright Disruptive Analysis Ltd 2013
WebRTC made easier via 3rd-party APIs

CU-RTC-Web?

December 2013

Copyright Disruptive Analysis Ltd 2013
WebRTC in 2014: what to expect?


1.7bn WebRTC-supporting devices end-’14





Active WebRTC user base 600m







Some fragmentation is inevitable

Several major Internet players using WebRTC
Enterprise use-cases still leading, consumer catching up
Telco use patchy, centred on developers / Telco-OTT




Includes “lightweight”/background WebRTC usage

Apple & Microsoft weakly supporting WebRTC




Mobile devices almost 500m
Non-browser support growing rapidly

Slow deployment & uptake of IMS-integrated WebRTC

Surprises! Especially around data use of WebRTC

December 2013

Copyright Disruptive Analysis Ltd 2013
Contact
information@disruptiveanalysis.com for details
on WebRTC analyst
report & for speaking
engagements

www.disruptive-analysis.com
disruptivewireless.blogspot.com
@disruptivedean
information@disruptive-analysis.com
December 2013

Copyright Disruptive Analysis Ltd 2013

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WebRTC Market Status & Forecasts: Keynote from WebRTC Paris Conference, December 2013

  • 1. WebRTC Market Status & Forecasts: Beyond the Phone Call Dean Bubley, Disruptive Analysis WebRTC Paris, December, 2013 dean.bubley@disruptive-analysis.com @disruptivedean
  • 2. About Disruptive Analysis        London-based analyst house & strategic consulting firm Cross-silo, contrarian, visionary, independent Advisor to telcos, vendors, regulators & investors Covering VoIP since 1997 & 3G/4G mVoIP since 2007 Published report on “Telco-OTT Strategies”, Feb 2012 Full report on WebRTC, Feb 2013, updated Jun & Oct’13 Workshops on Future of Voice & TelcoOTT Twitter @disruptivedean Blog: disruptivewireless.blogspot.com Contact information@disruptive-analysis.com for details on WebRTC analyst report & for speaking engagements December 2013 Copyright Disruptive Analysis Ltd 2013
  • 3. Intent & context.... Why do people make phone calls (or send messages, share media or use video), anyway? December 2013 Copyright Disruptive Analysis Ltd 2013
  • 4. The chart you’ll never see… calls by “purpose” Gossip Meeting up Flirting Spam Showing off Work Wasting time December 2013 Copyright Disruptive Analysis Ltd 2013
  • 5. Out walking Different contexts Using an app Public transport Living room Board room Bar December 2013 & Multi-tasking Concentrating Drunk Asleep At work Airline lounge Copyright Disruptive Analysis Ltd 2013
  • 6. 1 OR 2 “UBIQUITOUS SERVICES” CANNOT FULFILL ALL THESE PURPOSES WELL (MORE LIKE “DUMB SERVICES” THAN UBIQUITOUS ONES) December 2013 Copyright Disruptive Analysis Ltd 2013
  • 7. Fragmentation of communications models Standalone Circuit calls Good to have “lowest common denominator” IP Embedded app/web voice & video Non-call comms Maybe ubiquitous in a niche Ubiquity no/negative benefit December 2013 Copyright Disruptive Analysis Ltd 2013
  • 8. The vision: voice & video comms everywhere December 2013 Copyright Disruptive Analysis Ltd 2013
  • 9. WebRTC & HTML5 are game-changers Service e.g. SMS, Telephony Product e.g. Lync, Uberconference Feature e.g. Business social Function December 2013 Copyright Disruptive Analysis Ltd 2013
  • 10. Why is WebRTC important?           WebRTC is maybe most exciting thing in comms for 10 years Already here & being used A “movement” as well as a standard “Democratisation” of voice & video into web & apps Goes beyond traditional “call” model of user interaction Low bar to experimentation (eg open-source) Realtime data will be the real surprise Not just about browsers A new ecosystem for developers, telcos & cloud players Billions of devices & users! December 2013 Copyright Disruptive Analysis Ltd 2013
  • 11. ... although not quite as “easy as it looks” yet Signalling Oct 2013 Copyright Disruptive Analysis Ltd 2013
  • 12. 3-way support for WebRTC now expanding Enterprise Network tools Devices WebRTC Consumer Web Telco TV & gaming Oct 2013 Copyright Disruptive Analysis Ltd 2013
  • 13. View Oct’13: lead WebRTC use-cases Early enterprise adoption Live & commercial Initial consumer web apps/devices Pilots / precommercial Trials & demos December 2013 Verticals & corporate Telco, Entertainment, M2M, other… Copyright Disruptive Analysis Ltd 2013
  • 14. WebRTC supported on >4bn devices by 2016 Contact information@disruptiveanalysis.com for details on WebRTC analyst report & for speaking engagements Source: Disruptive Analysis WebRTC Strategy Report update October 2013 December 2013 Copyright Disruptive Analysis Ltd 2013
  • 15. WebRTC rapidly expanding past “calls” December 2013 Copyright Disruptive Analysis Ltd 2013
  • 16. The future? Sleep Apnoea (snoring + breathing) monitoring & diagnosis: not a “phone call”! December 2013 Copyright Disruptive Analysis Ltd 2013
  • 17. Beyond browsers: mobile apps & API platforms 3000 Installed base, m 2500 Total WebRTC mobile devices 2000 - Browser support 1500 - Non-browser support 1000 500 0 Source: Disruptive Analysis WebRTC Strategy Report update October 2013 December 2013 Copyright Disruptive Analysis Ltd 2013
  • 18. For telcos WebRTC is really a magnifier/catalyst Now With WebRTC Bigger opportunities Worse threats Faster speed December 2013 Copyright Disruptive Analysis Ltd 2013
  • 19. Main WebRTC strategies for SPs? Extend onnet services & IMS / SS7 Strengthen enterprise & verticals Turbocharge Telco-OTT apps TV, entertai n- ment & digital services Sell packaged WebRTC services to subscriber Enhance developer platform(s) December 2013 IMS should be <30% total WebRTC effort & investment. Too slow, too call-centric Copyright Disruptive Analysis Ltd 2013 Also: invest / incubate Improve own CRM & systems Maybe M2M, devices etc
  • 20. WebRTC about to fragment? Javascript APIs Original concept for WebRTC Standalone PC or mobile app Now Codecs & network & security protocols Codecs & network & security protocols 3rd party APIs Codecs & network & security protocols Browser or apps Native OS APIs OS Codecs & network & security protocols Future December 2013 Copyright Disruptive Analysis Ltd 2013
  • 21. WebRTC made easier via 3rd-party APIs CU-RTC-Web? December 2013 Copyright Disruptive Analysis Ltd 2013
  • 22. WebRTC in 2014: what to expect?  1.7bn WebRTC-supporting devices end-’14    Active WebRTC user base 600m     Some fragmentation is inevitable Several major Internet players using WebRTC Enterprise use-cases still leading, consumer catching up Telco use patchy, centred on developers / Telco-OTT   Includes “lightweight”/background WebRTC usage Apple & Microsoft weakly supporting WebRTC   Mobile devices almost 500m Non-browser support growing rapidly Slow deployment & uptake of IMS-integrated WebRTC Surprises! Especially around data use of WebRTC December 2013 Copyright Disruptive Analysis Ltd 2013
  • 23. Contact information@disruptiveanalysis.com for details on WebRTC analyst report & for speaking engagements www.disruptive-analysis.com disruptivewireless.blogspot.com @disruptivedean information@disruptive-analysis.com December 2013 Copyright Disruptive Analysis Ltd 2013