Windows7 and office 2010 how to get the most out of it

Zoetermeer, September 9th, 2010
Enabling the new way of work:Windows 7 and office 2010
Deploying the new features in the Windows/office ecosystem
kees de vos / portfolio manager workspace optimization
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new versions of windows and office incorporate the new ways of work
Connect everywhere
Direct Access
Collaborate easily
BranchCache, PowerPoint Broadcast
Connect with others
Outlook Social Connectors, SharePoint
Create better insights
Sparklines, Slicers, PowerPivot,
Be more productive
64 bit, previous versions, jump lists, show alignment
Deploy easily
WIM, App-V, Driver injection
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/ Windows7 & Office deployment

There are some migration issues preventing us from deploying quickly
Migrating from Windows XP to Windows 7
Due to the new architecture introduced with Windows Vista your application packages might not be compatible as is with Windows 7
Migrating to Office 2010 (or 2007)
The new versions of Office use a new document format, and older documents may no longer function correctly, especially when manually converted.
The new Office User Interface with its ribbons is very powerful yet may require quite some getting used to. End user training might dictate the migration speed.
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Getronics deployed them as part of the tap and has come up with solution paths
There are solutions available to help you overcome the migration hurdles stated.
Key in this approach is to get an insight in the scope of the issues early.
This presentation will show the project phases of the roll-out and the activities and product delivered.
This presentation will show how Getronics Consulting dealt with them. And incorporated it into its solutions.
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New Ways of Work scenarios
Windows 7 ecosystem and features
TCO savings of windows 7
Office 2010 ecosystem and features
Migration challenges
Application compatibility
Document conversion
Process and approach
Wrap up
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The New way of work is seen as a chance to reach organizational goals
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MOBILITY
WORK/LIFE BALANCE
SUSTAINABILITY
THE NEW GENERATION
COST SAVING
PROCESS OPTIMALIZATION

The NEW WAY OF WORK REQUIREs AN Integral APPROACH
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STEER ON OUTPUT
LOCATION INDEPENDENT WORKSPACE
THE OFFICE AS A
MEETING POINT
WORK – LIFE BALANCE
ORGANIZATION
HOUSING
CLIENTS
& STAFF
SMART USE OF M2
TRANSPARANCY
TECHNOLOGY
ANY TIME,
ANY PLACE,
ALWAYS ONLINE
CONNECT &
COLLABORATE
ANY DEVICE

OFFICE 2010 AND SHAREPOINT 2010 ENABLE the NEW WAY OF WORK TECHNOLOGICALLY
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STEER ON OUTPUT
LOCATION INDEPENDENT WORKSPACE
THE OFFICE AS A
MEETING POINT
WORK – LIFE BALANCE
ORGANIZATION
HOUSING
CLIENTS
& STAFF
SMART USE OF M2
TRANSPARANCY
TECHNOLOGY
ANY TIME,
ANY PLACE,
ALWAYS ONLINE
CONNECT &
COLLABORATE
ANY DEVICE

Windows 7 Overview
General improvements in Windows 7, most of the times as compared to Windows XP;
End-User productivity improvements in Windows 7;
Security improvements in Windows 7;
MDOP (Microsoft Desktop Optimization Pack Features)
MDOP is part of Software Assurance;
The case for APP-V.
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The windows 7 functionality ecosystem: what you need to get the most out of it
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Windows
Server 2008R2
Group Policies
Direct Access
Branch Cache
Improved Power Management
Windows 7
MDOP
[part of SA]
App-V
Jump Lists
Application Distribution
Enterprise Search
SCCM
Sharepoint 2007/2010

Windows 7 – End User Productivity
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Taskbar jump lists
Right-click on applications in the task bar to start common tasks associated with the application.
Enterprise Search
Easily search your computer, e-mail, remote document locations, SharePoint sites and web applications directly from within the Windows 7 Search interface.
Desktop shortcuts
Even more desktop shortcuts are available to speed up common tasks.

Windows 7 – end user productivity 2
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BranchCache
Faster access to files and other content when connected to a low/medium bandwidth connection. Client PC’s act like a peer-2-peer network.
[requires Windows 2008R2 server]
Direct Access
Enhances the productivity of mobile workers by connecting seamlessly and more securely to their corporate network when they have Internet access—without the need to VPN.
[requires Windows 2008R2 server]
[requires Windows 7 Enterprise]
Action Center
Windows 7 Action Center is a one stop place where you can find system maintenance information, security information and also troubleshoot computer problems if any. It also encompasses a taskbar notifier.

Windows 7 – End User Productivity 3
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Faster standby recovery
Recovery from stand-by, sleep and hibernate modes has been significantly improved. This will help you choose more energy efficient power settings if you wish to be more green.
Location Aware Printing
Windows 7 allows you to set a default printer for a particular network. Once you log on to a network Windows automatically adjusts your default printer, so for example for your home network and your work network.
better Power Management
Windows 7 is much more energy efficient, allowing for more productive minutes while not plugged in.
The power management is also much better and easier to manage centrally.

Windows 7 - security
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Improved UAC
The improved User Account Control is much less intrusive then in Windows Vista, hereby minimizing the tendency to switch it off all together.
So this could also be listed as a productivity enhancement .
Bitlocker & Bitlocker2Go
Bitlocker, which was introduced with Windows Vista for hard disk encryption, has been extended to be used on removable storage devices like USB sticks, called Bitlocker to Go. Also Bitlocker is easier too use.
AppLocker
AppLocker is new in Windows 7 and is aimed to prevent the use of unauthorized software. AppLocker is much more flexible in this then previous Microsoft solutions. It needs to be configured in Group Policies.

Windows 7 and MDOP
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APP-V 4.6
Microsoft Application Virtualization, transforms applications into centrally managed virtual services that are never installed and don’t conflict with other applications. Allowing for considerable cost savings.
MED-V
MED-V delivers applications in a virtual PC that runs a previous version of the operating system (for example: Windows XP). And it does so in a way that is completely seamless and transparent to the user.
DaRT
The 14 tools in the toolset provide many options for recovery, even when Windows Safe Mode or normal boot will not function. The easy-to-use, offline boot environment helps IT teams quickly restart computers.

The windows 7 functionality ecosystem: what you need to get the most out of it
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Windows
Server 2008R2
Group Policies
Direct Access
Branch Cache
Improved Power Management
Windows 7
MDOP
[part of SA]
App-V
Jump Lists
Application Distribution
Enterprise Search
SCCM
Sharepoint 2007/2010

App-v: what is it and why should you want to use it?
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App-V: What is it?
Application virtualization technology from Microsoft;
Makes applications run isolated and prevent them from interfering with each other;
The application is streamed to the desktop at first use;
Application is cached locally for further use;
When updates for the application become available, only the changes are send over the network;
Part of MDOP, which is part of Software Assurance.
App-V: Why use it?
Advantage of central management without the need of an additional terminal server farm;
Without the application interference testing is much easier during the application’s lifecycle;
Very efficient network usage;
Applications that depend on each other can be ‘bubbled’ together;
Less average lead time for delivering applications.
App-V: what can be gained?
Application of App-V within Getronics has yielded a yearly € 18 saving on TCO per workspace;
€ 2 of direct FTE savings
€ 16 of indirect FTE savings through less service desk calls and less incident and problem management efforts;
When compared to an average of € 55 in application testing costs the ROI is fairly quick;
Average delivery time for applications within Getronics has dropped from 10 days to less than 7 days.

Summary:great performance at lower costs
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We already save €77 on our TCO per workspace per year
More benefits envisioned in application lifecycle management with APP-V
Contingency and compliance costs not taken into account
One-off costs of application compatibility remediation for APP-V high, but worth it, especially using RDX7.

Deployment and Migration: less images, faster migration
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Compared to our Windows Vista implementation
% of total represents our refresh rate (every 4 years)
Savings coming from:
Smaller image of Windows 7 (compared to Vista)
Less images necessary (1 compared to 7 per chipset)
Dynamic Driver provisioning (no longer in image)
Less testing necessary based on fewer images
“Hard Link” User State Migration (no more network copying of user data)
Better Bitlocker features (as compared to Vista)
NOTE: based on usage of SCCM

Application virtualization:More containment, less testing
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APP-V combined with use of SSCM
Better license metering and management, only pay for what you actually use
Application containment means less testing
Application containment means better failure resolution
Less pollution on workspaces

Service desk:direct access and APP-V cut costs
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Direct Access and APP-V primary enablers for lowering Service Desk costs
Less service desk calls regarding VPN(1 call per month, per “road warrior”, 4 minutes per call, € 50 p/hr SD charge)
Direct manageability of all clients outside the Getronics network (+ built-in NAP)
Savings coming from application virtualization (less application reinstalls)
Improved Windows 7 self-healing capabilities
AppLocker enables pro-active blacklisting
Largest component of TCO, small percentage gains deliver big savings!

Security:Raising the bar while lowering costs
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Windows 7 and improved Bitlocker enabled us to raise the standard security level of our workspaces
License savings from previously used encryption software
Better implementation of User Account Control compared to Vista. No longer a “need” to disable it.
NOTE: Contingency and compliance costs have NOT been included in these figures

Server hW & sW maintenance:BranchCache replaces branch server
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BranchCache primary enabler
% of total represents number of workspaces using a branch cache server impacted
Windows 7 takes over the role of local branch server on limited number of remote locations
Reduction of local servers greatly reduces maintenance and IT management costs.

Power savings:Windows 7 shines at lower costs
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Windows 7 greener than any previous version
30% better battery life for laptops (70% of our workspaces)
Better power savings manageability (impacts 75% of workspaces)
Faster recovery from standby (sleep/hibernate), which is not a direct saving but an enabler for next bullet
Power savings settings for suspend and sleep centrally managed via policy.
NOTE: Gartner IDC figures used for power consumption estimates

End User Productivity Improvements:personal performance, business results
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Productivity improvement: 20 hours
Benefits from better performance higher than benefits from better functionality.
We did not financially quantify this number as it is very organization, location specific.

Windows 7 Migration lessons learned
End-user adoption is relatively smooth
Main risk is with application compatibility due to the revised Windows architecture (from Vista onwards)
We advise to:
Have application issues tested thoroughly beforehand (RDX7 + functional testing)
Have a proper pilot:
Technological
Project wise
Organizational
Take your time to evaluate the pilot and make the necessary adjustments to optimize end-user acceptance
Specifically organize for end-user support through end-user representatives and customer project-lead
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RDX7: infrastructure and application assessment and risk-free pilot
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RDX7: Hardware doesn’t seem to be an issue
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Insufficient hardware causes
Suitability of client hardware
Installed operating systems
Top 5 computer models

RDX7 : Application compatibility is a issue, and needs extensive remediation
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Estimation of work to fix applications
Application compatibility
For automatic fixes:
35,9 hours
For manual fixes:
3.203 hours
Compatibility per department
Amount of application issues
Total estimated fixing effort:
3238,9 hours

results report the exact reason of an application incompatibility
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The Office 2010 functionality ecosystem: what you need to get the most out of it
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OCS 2007R2
Sharepoint 2010
Work together on documents
PowerPoint Broadcasting
SharePoint Workspace Sync
Office 2010
[incl. Communicator]
In Document Presence
PowerPivot on SharePoint
Voicemail in your mailbox
Paste Preview
PowerPivot in Excel
Multiple Exchange Mailboxes
SQL 2008R2
Exchange 2007/2010

Sharepoint 2010 is strongly focused on supporting social networking
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The innovations in SharePoint 2010 support the new ways of working
“Social networking” increases the possibilities for personal development, knowledge sharing, and allegiance to colleagues and your organization.
It facilitates your employees to easily:
Communicate smarter;
Share knowledge smarter;
Learn smarter;
Collaborate smarter.

Bringing web 2.0 into your enterprise
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Co-Authoring
Work together on the same document in real-time, also using hierarchical taxonomy you assign portion of the document to different people.
Personal Profiling
Make a personal profile containing activities, interests, responsibilities, knowledge areas, pictures and automatically embed an organizational chart with it.
Blogging/Twittering/WIKI
Use the intuitive blogging, twittering and wiki functionality using tag-clouds, rich media embedding and incorporated presence information, and comment on others.

Get to information more easily
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Business Insights
With Excel services have interactive dashboards including slicers, interactive pivot tables and heat maps (using conditional formatting).
Great search experience
Search within SharePoint now features metadata-driven refinements, visual thumbnails and previews, click-through relevancy (clicking it adds to its relevancy in future searches).
Office Web Applications
If you can access the SharePoint 2010 Server you can now view and edit Office documents from anywhere right in the browser of any PC available.

Access and share information anywhere
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Broadcast Slide shows
Broadcast Slide Show creates a URL that you can share with others by e-mail or instant message.
Everyone you invite can view the show in high-fidelity and in real-time from their Web browser.
Take SharePoint offline
A SharePoint workspace allows you to access SharePoint site content on your local computer
even if you aren’t connected. Content can include document libraries as well as a number of list types.
OCS & Mobile Integration
Do skill searches from within OCS, add subjects to calls before actually calling, have improved location awareness.
Office 2010 Mobile now also includes SharePoint Workspace Mobile.

Office 2010 in general: More secure, more adaptable
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Protected View
Enhances security by opening email attachments (sent from outside your own organization) and documents downloaded from the Internet in a protected view mode.
RECOVER UNSAVED work
Expanding on the AutoRecover capabilities that you may know from earlier, Office 2010 now recovers files that you close without saving.7 Easily access and manage recovered presentations right from the Info tab in Backstage view.
Customizable Ribbons
The ribbons were introduced with Office 2007. In Office 2010 you can modify them, or create your own tabs and groups.

Office 2010 in general: better and more productive tools
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Integrated Print View
The Print tab, located in the Backstage view, provides a new print experience with a full page Print Preview right alongside your print options.
Paste Preview
Paste with Live Preview enables you to preview various
Paste Options, such as Keep Source Column Widths, No Borders, or Keep Source Formatting, so you can visually determine how your pasted content will look prior to pasting.
Better Graphics tools
Remove backgrounds, adjust color, contrast, lighting. Add artistic effects directly from within PowerPoint.
Also crop images with the new cropping tool.

Office 2010: some of our favorites
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Conversation View
Condenses multiple e-mails in a discussion, a conversation thread, and displays them as
single line item, even if some messages are located in other folders. This helps reduce information overload and helps the managing of related e-mails.
Social Connectors
The Outlook Social Connector connects you to the social and business networks you use, including Microsoft SharePoint 2010. Even connect to other popular third-party sites, such as Facebook, LinkedIn, and MySpace.
New navigation pane
The improved Navigation Pane in Word 2010 (formerly called the Document Map) transforms the document navigation user experience, providing a visual representation of the heading structure of your document.
Outlook
Word
Outlook

Office 2010: some of our favorites
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Sparklines + cond.format
Show trend lines and trend direction comprehensively.
Use Sparklines to show trends in a series of values.
Highlight maximum or minimum values and increase impact by positioning a Sparkline next
to its corresponding data.
Slicers
Within Pivot tables make a “sliced” selection by selecting certain values within the Pivot Tables categories.
Basic video editing
Trim your embedded video with a simple click and drag, so that your audience sees exactly what you want.
Bookmark key points in your video for quick access or trigger animations.
Excel
Excel
PowerPoint

Office 2010 Migration lessons learned
End-user adoption is pretty tough when coming from pre 2007 version due to Office ribbon.
Main issues:
Document conversion strategy related to new Office XML format. Risk of documents no longer working
End-User Acceptance: the new User Interface (Ribbon) takes quite a lot of getting used to
Service Desk peaks loads. The changes to the UI are so big that even with proper end-user training substantial peaks in service desk calls will arise.
Additional gains:
Moving to the new Office XML format may provide substantial storage and back-up savings
We advise to:
Test and fix Office document scope before migration
Specifically organize for end-user support through end-user representatives and customer project-lead
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Upgrading your office suite to 2007/2010 poses three main issues
The new file format called Office XML will create the need for a document conversion strategy. This document conversion poses a risk of documents no longer working as desired, and even create a potential risk for business process effectiveness and continuity;
The new Office Ribbon user interface is a huge step forward in user friendliness, but it requires quite some getting used to, creating the need for extensive end-user training and performance support;
No matter how good the educational preparation of your workforce, we predict a substantial peak in Service Desk support during the migration itself as users adopt to the new way of working.
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Key benefits of our RDX Office solutions speed up migrations and minimize risks
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Key benefits of our RDX Office solution include:
Minimizing risks and costs of migration;
Increasing employee productivity by accelerating the move to Office 2007/2010;
Minimizing critical business application downtime;
Eliminating the guesswork in planning and conversion;
Converting files for enterprises of any size.

technology in the new office suite might cause errors in existing documents
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Macro’s may no longer work, links between documents may break down, run-time errors may occur.
Object Model Changes
Runtime errors
VBA changes
Invalid range names
Changed file security
Links not working
Changed file extensions

How technology changes may cause business risks in existing Documents
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These errors can lead to invalid/incorrect information, leading to wrong decisions or communication and productivity loss.
When 18% of your existing files is at risk, this might lead to an 18% productivity loss over all FTE.
Object Model Changes
Incorrect Information
Runtime errors
No information
Reputation Damage
VBA changes
Invalid range names
Inaccurate Information
Incorrect decisions
Productivity Loss
Changed file security
Links not working
Document errors
Changed file extensions
Manual repair efforts

Our RDX Office solution analyses your documents per department
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By checking document compatibility per department RDX Office provides an excellent starting point for choosing the proper conversion and migration scenario.
RDX Office results will also help in establishing the scope of the Office document conversion and help determine the budget needed to do accomplish the conversion.

Reporting on document age can aid in establishing the conversion scope
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Perhaps not all documents need to be converted, may depend on legal requirements for document retention as well.
Source: actual data from insurance client engagement

How we automatically fix files later on in the document conversion project
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Document discovery
Output example 11.226 docs found at financial client on a particular file share. Of these 11.226, 2426 documents were labeled to be at risk, setting the scope for the plan, build and deploy phase.
FILES AT RISK DISTRIBUTION
In this client engagement in the financial sector, most issues were with Excel documents.
WHAT was FIXED
64 documents could be automatically fixed by RDX Office, 164 documents could not be analyzed because they were password protected, 16 documents needed manual adjustments.

The new Office XML document format is much more efficient
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The Office XML document format introduced with Office 2007 is a much more efficient format.
Average file compression per file for:
Word > 24%
Excel > 22%
PowerPoint > 74%
Access = 0%

Potential savings in storage and backup are substantial
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Storage and back up savings per terabyte exceed 10% if you only convert your Office documents of the last 3 years.
Source: accumulated client data from previous Office Converter Technology engagements in financial sector.

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How much knowledge is retained after training
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After 48 hours, only 33% of knowledge acquired during training is retained
Source: Research Institute of America

We distinguish five triggers for learning (or the need for learning)
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When acquiring new knowledge or skills
When there is a need for specialization
When you can’t remember when working
When something changes
When something goes wrong
Knowledge acquisition
[Formal instruction]
Knowledge application
[performance support]

The integrated approach of getronics consulting educational services
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Introduction (presentations)
Office 2007 / 2010
Windows 7
LEARNINGGUIDE
(EPSS)
BLENDED LEARNING (TARGET GROUPS)
Word
Excel
PowerPoint

Outlook
Access
WindowsMobile

Visio
OneNote
LiveMeeting
SharePoint
Communicator
Publisher
SUPPORTING EDUCATIONAL PRODUCTS
Scenario's
On Site Support
QRC

Office Ribbon Hero is a great way to experience the new ribbon features!
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Source: http://www.officelabs.com/ribbonhero

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Flexibility in providing migration support staff & services
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We can provide temporary extra staff to existing IT support teams but are also able to deploy a complete Migration Support Desk and/or Support-On-Site (SOS) team, fully staffed and managed, with all necessary tools and resources.
Call2 provides flexibility in staffing for support during migrations. Depending on workload we can quickly:
in- or decrease the number of support staff;
dispatch people with specific knowledge or experience when needed.
The Call2 Service Center, located in Zoetermeer, can be used as back-up for unexpected increases in workload during migrations. Either by providing additional (remote) Service Desk services or dispatching skilled additional staff for on-site assistance.

Choosing your migration strategy
Start getting your facts a.s.a.p.!
Acceptance criteria: What will the business accept, what will the managing IT department accept as a migration in the light of all the virtualization tools(e.g. running a P2V Windows XP VM)
What part of the migration will drive it’s progress? End User training, HW logistics?
DO we want to combine the Office and Windows migration?
Bother users once or twice?
What will be faster?
Collaboration patterns within your organization
Focus on critical path, but be aware of quick wins.
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Migration Approach based on Microsoft Solutions Framework and prince2
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The getronics migration approach
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ENVISION
PLAN
DEVELOP
STABILISE
DEPLOY
OPERATE

Envisioning is all about setting the goals and scoping the project
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Goal:
Develop a clear understanding what is needed within context of project constraints
Assemble team necessary to envisage solution with options that meet needs and constraints
Deliverables:
Vision/scope document baselined
Project Structure document
Initial Business Risk Assessment Document
Core Team Organized
Vision/Scope approved
envision

plan phase: focus on planning, design, organization and securing resources
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Goal:
Evolve conceptual solution into tangible designs and plans so it can be build in the developing track
Deliverables:
Technology Validation Completed
Functional Specifications Baselined
Master Project Plan Baselined
Master Project Schedule Baselined
Supporting Environments Set Up
All Project Plans approved
Plan

Develop the solution
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Goal:
Build various aspects of the solution in accordance with plan track deliverables (e.g. designs, plans, requirements)
Deliverables:
Proof of Concept completed
Completed Solution
Training Materials
Documentation
Marketing/Communication materials
Updated Master Plan, Schedule and Risk Document
Scope completed
develop

Stabilize focuses on ensuring the proper working of all deliverables
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Goal:
Expose issues, uncover design flaws, identify unexpected behavior
Identify organizational flaws
Validate solution meets stakeholders needs
Attain production readiness
Deliverables:
Pilot completed and reviewed
Release-ready versions of solution and accompanying collateral
Testing and bug reports
Issue Log cleared
System Testing Completed
User Acceptance Testing Completed
Release Readiness Approved
stabilize

Deployment is about minimizing disturbance and maximizing satisfaction
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Goal:
Place solution into production at designated environment(s)
Facilitate smooth transfer of solution from project team to operations team as soon as possible
Deliverables:
Core solutions components deployed
Operations and support information systems updated
Site deployments completed
Revised processes and procedures
Deployment Stabilized
Deployment Completed
deploy

operate phase: project transfered and start of benefits management
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Goal:
Provide after-care
Secure approval from:
Users that the solution meets their needs;
Operations that the solution is ready to be managed;
Customer that the project is complete.
Deliverables:
Customer/user satisfaction reports
Final versions of all project documents
Lessons Learned Report
Open/active risk transfer and acceptance
Project Close-Out Report
Handover to support organization
Project Sign-Off / discharge
operate

Template Structure from DOWO, Established from DOWO Datasheets
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Standardized, yet flexible project and program team roles already defined
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Programme manager
Core team roles
Optional roles
MULTIPLE PERSONS
(site project manager)
Project manager
(Site project manager)
Project manager
Technical
project lead
Customer
project lead
p3O lead
Technical design
lead
Floorwalker lead
p3O assistant
Service desk lead
Application scripting lead
Application specialist
(Windows/office/SP)
Floorwalker
Service desk agent
Application scripter

Stakeholder involvement through the project phases increases
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ENVISION
PLAN
DEVELOP
STABILISE
DEPLOY
OPERATE
Get (financial) facts straight as soon as possible;
Manage planning from the beginning;
Don’t rush the planning phase;
Do not pin the end date of the deployment in the envision phase;
Be aware of product and process stability in the context of stakeholder involvement.

Wrapping up: Focus on these 5 points!
For Windows7 focus on application compatibility;
For Office 2010 focus on:
Document conversion
End-User Training and Support
Choose your migration strategy wisely;
Manage planning from the beginning;
Be aware of product and process stability in the context of stakeholder involvement.
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READY, SET, GO!

More information
Windows 7 and Office 2010 features:
http://www.slideshare.net/deVos/office-2010-features
RDX7
www.getronicsconsulting.com/windows7
RDX Office
www.getronicsconsulting.com/office2010
Getronics Case Study Windows 7
http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?casestudyid=4000003981
Microsoft Office Ribbon Hero
http://www.officelabs.com/ribbonhero
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about
Kees de Vos
as portfolio manager in workspace optimization and migration project management Kees is responsible for solution and business development in the workspace area within Getronics Consulting. His broad experience in managing migration projects and his enthusiasm for workspace and work process innovation allows him to both inspire clients about new ways of work, information and knowledge management and collaboration, as well as delivering them the tools and methods to overcome the hurdles met when dealing with organization-wide implementations.
http://www.linkedin.com/in/devos
Getronics Consulting
Employing over 1400 professionals, we design, build and implement solutions in the field of innovative Information and Communication Technology, Project and Program Management, Governance and Compliance, Service Strategy and Transformation and Enterprise Architecture. We are also one of the biggest ICT educational institutes in The Netherlands.
www.getronicsconsulting.com
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Kees de vos / portfolio manager workspace optimization
kees.devos@getronics.com
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Windows7 and office 2010 how to get the most out of it

by Kees de Vos

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Windows7 and office 2010 how to get the most out of it Presentation Transcript