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As technical communicators, we develop feature-based content that provides details about our products. But, often, this content doesn't address our customers job context to help them perform tasks successfully. Our customers search to find the right content to match their job context.
Scenario-based design helps you define a customer's work or job context using your product. This session provides of overview of scenarios and how to create them.
Clipping is a handy way to collect important slides you want to go back to later.