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Salesforce Integration in Manufacturing: Getting Sales and Operations on the Same Page
 

Salesforce Integration in Manufacturing: Getting Sales and Operations on the Same Page

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Webinar delivered on June 14th 2012 by Informatica Cloud, Etherios and Uponor. Explore how cloud integration, combined with Salesforce CRM and Force.com enables manufacturing organizations to predict ...

Webinar delivered on June 14th 2012 by Informatica Cloud, Etherios and Uponor. Explore how cloud integration, combined with Salesforce CRM and Force.com enables manufacturing organizations to predict and manage appropriate staffing levels, ensure appropriate production levels and establish accurate shipping expectations to customers through automated workflows. Join us to learn how your organization can drive ERP innovation, performance and transformation with cloud solutions. For more information visit http://www.informaticacloud.com

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  • Turns out that there wasn ’t even a catch in the buying process. Our account executive was attentive and the quoting process fair and quick. The conversion from trial to live version painless. The onBoarding process smooth. I even had a data cleansing issue that was too complex for me and the Informatica onBoarding team sent me the solution within hours of me asking for help.
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Salesforce Integration in Manufacturing: Getting Sales and Operations on the Same Page Salesforce Integration in Manufacturing: Getting Sales and Operations on the Same Page Presentation Transcript

  • Manufacturing Webinar:Get Sales and Operations on the Same Page Darren Cunningham, Informatica Cloud Mark Murray, Informatica Cloud Ann Marie Woelfel, Uponor Steve Dannenfeldt, Etherios Twitter: @infacloud @etherios
  • Today’s SpeakersAnn Marie Steve Darren Mark Murray Woelfel Dannenfeldt Cunningham 2
  • Today’s Agenda• Need for Cloud Integration in Manufacturing• Uponor Case Study: Salesforce and Oracle EBS• Informatica Cloud Demo• Etherios Manufacturing Best Practices• Discussion and Next Steps 3
  • Manufacturing Challenges• Master files• Globalization • Currency • Language• Multiple ERPs • Department based • Regional based• Legacy infrastructure via acquisitions• Customer facing / high volume interface (portal) 4
  • All Parts of IT Moving to Cloud The rise of the Hybrid IT organization SaaS PaaS IaaSYourNewITOrg Custom Custom Custom Application Application Application Mainframe Custom Custom Application Application Your Company 5
  • All Parts of IT Moving to Cloud The rise of the Hybrid IT organization SaaS PaaS IaaSYourNewHybridIT “We used to have the luxury ofOrg thinking about our four walls.” Custom Custom Fjeldheim, SVP and Norm Custom CIO, Application Application Qualcomm Application Mainframe Custom WSJ On-line: 25 April 2011, “The View from the CIO’s Office” Custom Application Application Your Company 6
  • Primary Salesforce Integration Scenarios 7
  • Benefits of Cloud Integration Include…. Customer Service Marketing Sales QuoteFulfill Orders correct prices in real timeAccelerate Maximize cash flows Operations Get a single Finance Revenue view Mainframe 8
  • Informatica Cloudwww.InformaticaCloud.com Simplicity Rapid Deployment Unified Platform “ Informatica Cloud is helping our customers realize success by bringing the right information to the right users at the right time and ensuring high adoption and long-term ROI. ” - Mike Rosenbaum, SVP AppExchange 9
  • Today’s Agenda• Need for Cloud Integration in Manufacturing• Uponor Case Study: Salesforce and Oracle EBS• Informatica Cloud Demo• Etherios Manufacturing Best Practices• Discussion and Next Steps 10
  • Case Study: Uponor Ann Marie Woelfel CRM Developer1
  • Background• Uponor is a leading international provider of plumbing and indoor climate systems for the residential and commercial building markets• Create a comfortable setting for living, work and leisure 12
  • Oracle EBS & Salesforce• Oracle EBS is our product master• Salesforce has our sales and customer transactional dataOn-Premise Cloud Firewall 13
  • Boxed In…tegration• We knew integration was important • Understood our data • How to transform the data• Previously used Cast Iron • Unsupported appliance • Upgrading was impossible • Not able to reach anyone We needed to find a true cloud integration solution 14
  • Using Informatica Cloud• Looked at Informatica Cloud and in 1 day: • Downloaded Trial, Create and Run Tasks• Informatica Cloud vs. Cast Iron • 3 hours with Informatica Cloud to create a task vs. 1 week to put together an orchestration • Mappings and transformations easy-to use 15
  • Why Informatica Cloud• Scalable • True cloud solution with automatic upgrades • With a hardware appliance, each instance must be upgraded one by one.• Service • Robust, but easy-to-use • Do more with less• Support • Gets back to us in hours rather than days • OnBoarding process was smooth 16
  • Integration Details• Product Management • Items are very dynamic • Opportunity to Order • Salesforce is the single source of sales and customer activity• In addition to Oracle EBS, we are connecting to FTP, XML (McGraw- Hill), Flatfile, SQL 17
  • Lessons Learned• Keeping track of data is as important as producing products• Integration is critical to Salesforce Adoption • Before Informatica Cloud, adoption was less than 20%• Vendor Support 18
  • Today’s Agenda• Need for Cloud Integration in Manufacturing• Uponor Case Study: Salesforce and Oracle EBS• Informatica Cloud Demo• Etherios Manufacturing Best Practices• Q&A 19
  • Informatica Cloud: True SaaS IntegrationMultitenant Cloud-based Service… Your Company 2 1 www.InformaticaCloud.com 20
  • Informatica Cloud: True SaaS IntegrationMultitenant Cloud-based Service… Your Company 2 1 www.InformaticaCloud.com Secure Agent 3 21
  • Informatica Cloud Demonstration www.InformaticaCloud.com 22
  • Today’s Agenda• Need for Cloud Integration in Manufacturing• Uponor Case Study: Salesforce and Oracle EBS• Informatica Cloud Demo• Etherios Manufacturing Best Practices• Discussion and Next Steps 23
  • • Salesforce.com Cloud Alliance Gold Partner• Top rated salesforce.com partner for customer satisfaction• Only partner that serves on both salesforce.com’s Technical Architect and Advanced Developer certification review boards 24
  • Service OfferingAdvisory Services:•Operational Strategy•Organizational Change Management•Application Migration Rationalization•Social Enterprise Planning•Project Management & GovernanceTechnical Services:•Service, Sales and Custom Cloud Solutions•Architecture and Integration•Mobile Application Development•Customer & Partner Portals 25
  • Our Methodology 26
  • Discover the right solution• Facing integration issues?• Curious about alternative solutions?• Free Discovery Consultation Call (2hr) • Business Objective • Business Process / Pain Points • Current Infrastructure • Integration considerations (Master Data Files)• Deliverable • Discussion Document: Approach, Scope, Effort, Estimated CostTo set up your free Discovery call email: sales@etherios.com 27
  • Today’s Agenda• Need for Cloud Integration in Manufacturing• Uponor Case Study: Salesforce and Oracle EBS• Informatica Cloud Demo• Etherios Manufacturing Best Practices• Discussion and Next Steps 28
  • Don’t Wait to Integrate! www.InformaticaCloud.com 29
  • Contact Information• Take the Etherios Assessment • sales@etherios.com• Get started with an Informatica Cloud Trial • www.InformaticaCloud.com • Cloud_integration_answers@informatica.com 30