Informatica Cloud Data Replication as a Service

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Informatica Cloud webinar in February 2011. For more information visit: …

Informatica Cloud webinar in February 2011. For more information visit:
http://www.informaticacloud.com

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  • Rapid Salesforce expansion led to many additional fields Long timelines/constrained resources to expand IT replication Knowledge of SQL required to access replicated data No ability to automate extracts outside of IT department Multiple business-managed reporting databases and ad-hoc reports required data Led to many ad-hoc exports via data loader
  • Combination of BO and Cognos Moving more to Cognos
  • Resources: InformaticaCloud.com https://community.informatica.com/community/products/informatica_cloud https://community.informatica.com/community/marketplace/informatica_cloud_mall http://trust.informaticacloud.com/

Transcript

  • 1. Cloud Data Replication www.InformaticaCloud.com http://www.twitter.com/infacloud
  • 2. Thank You For Your Reviews!
  • 3. Salesforce Customers Have Spoken… “ All I can say is Wow!” “ We have a lot of reporting needs that Salesforce’s integrated reports/dashboards just won’t support.”
  • 4. Salesforce Customers Have Spoken… “ Solution is for you if you want a simple, affordable, reliable and secure way to backup your Salesforce.com data.” “… setup and configuration was a snap.”
  • 5. Salesforce Customers Have Spoken… “ Informatica was hands-down the best option for us.” “… our application required automatic detection and replication of schema changes.”
  • 6. Today’s Agenda
    • Review primary cloud data replication use cases
    • Informatica Cloud deep dive
    • Best practices
    • Discussion
  • 7. Primary Cloud Integration Use Cases: Load Data Synchronize Data Replicate Data Cleanse Data
  • 8. Why Replicate Your Cloud Data? “ local control” “ data warehousing” “ store and maintain a local, separate copy” “ integration with other apps” “ data mining, custom reporting, analytics”
  • 9. Why Replicate Your Cloud Data? Back-Up / Archiving 2 Reporting / Analytics Automate Change Detection 2 1
  • 10. Bottleneck: Agility and Availability
    • The Challenge: How can we quickly make the right data available to the right people in an automated and accessible fashion?
    SQL Knowledge Required Multiple Business-Management Databases No Extract Automation Outside of IT Rapid Expansion = Many New Fields Constrained IT Resources
  • 11. The Result…
    • Many ad-hoc exports via the data loader
  • 12. The Solution: Informatica Cloud
    • Business-managed
    • Point-and-click replication and exports (vs. API-based replication)
    • Variety of endpoints – csv, FTP, SQL
    • Easy automation and setup (<10 minutes, vs. months…)
    www.InformaticaCloud.com
  • 13. Results: Massive Improvements in Agility, Accessibility, and Time Savings
    • Daily replication into business-managed reporting databases
    • One-click initiation of multi-object extracts for list generation or import into other systems
    • Direct placement of CSV files on vendor FTP sites for list scrubbing
    • Fast setup for any business unit requiring data exports from either Salesforce instance (B2C or B2B)
  • 14. Results: Massive Improvements in Agility, Accessibility, and Time Savings
    • Daily replication into business-managed reporting databases
    • One-click initiation of multi-object extracts for list generation or import into other systems
    • Direct placement of CSV files on vendor FTP sites for list scrubbing
    • Fast setup for any business unit requiring data exports from either Salesforce instance (B2C or B2B)
    No More Bottleneck, No More Manual Extract/Compilation
  • 15. The Challenge We Faced: Reporting
    • Now that we have migrated to salesforce.com...
      • How do we report on the salesforce.com data?
      • How can we use the salesforce.com data in the Janus data warehouse?
      • How can other processes use the salesforce.com data?
  • 16. Why Informatica Cloud?
    • Having the data back here at Janus vs. keeping in the cloud
      • Allows us to use our BI tools (Business Objects / Cognos)
    • Handles CRM changes effectively with no coding
      • Frequent changes to data types, new fields, removed fields
  • 17. Results:
    • Very very little &quot;knob turning&quot; needed to keep process working
      • “ Set and forget” data replication
      • Can quickly add new objects or fields to the Janus copy in ~5 minutes
    • Can configure multiple schedules
    • Built out a Business Objects universe for different business groups
    www.InformaticaCloud.com
  • 18. Results:
    • Informatica Cloud is now becoming more and more important to reporting across the enterprise
      • Especially as we are joining the salesforce.com data up with other data within the enterprise
    • The ability to quickly deploy/fix code using the SaaS model allows for lower downtime and quicker turn-around of user requests
  • 19. Informatica Cloud Demonstration Your Company DB/File Interfaces RDS www.InformaticaCloud.com Data Replication for Compliance Data Replication for Business Intelligence Automated Change Detection Secure Agent 1 3 2
  • 20. Informatica Cloud Services Data Replication Capabilities Include…
    • Archive all Salesforce data, including any custom objects or fields into local database
    • Backup data to comply with existing regulations and internal corporate governance policies
    • Automatically detect schema changes in Salesforce and reflect those changes in the target schema
    • Full or changed data capture replication
    • High performance : move millions of rows per day
    • Broad source and target database support
  • 21. Key Features by Informatica Cloud Edition
    • Hybrid platform
    • PowerCenter incl.
    • Ad hoc load/extract
    • Salesforce + database and files
    Data Loader Service Express
    • Pay-per-use billing
    • Salesforce + database and files
    • Scheduling and support
    Standard
    • Replication and data quality
    Enterprise Basic
    • Any-to-any app sync
    • Advanced features (taskflow, lookup, etc.)
    http://www.informaticacloud.com/products/editions.html
  • 22. Data Replication Success Stories Automated data replication every 5 minutes, 20 minutes, and daily archival / backup “ If you are building a new Force.com application with complex data replication requirements and you need to move data in a quick, efficient and manageable way, who do you turn to?” Implemented Informatica Data Replication service DRS to keep an up-to-the minute copy of Salesforce.com in a local database to preserve functionality of custom applications that were previously integrated with SalesLogix Within an hour they had “live” Salesforce data in a local SQL Server database and had developed the outer joins and reports they required. Fully automated ‘set and forget’ solution operates on predefined schedule and requires no ongoing staff/maintenance Implemented Informatica Cloud Services to replicate Salesforce for reporting Robust external customer reporting from Salesforce.com and back office systems 360-degree shared views of assets, brokerage data, and customer information Leveraged investment and skills in existing business intelligence (BI) tools by replicating Salesforce.com data locally Dealer Services
  • 23.
    • Start small – don’t boil the ocean
    • ONE (business) system owner to coordinate job creation and troubleshoot
    • Use cloud data integration to move TOWARDS “One Version of the Truth”
      • Not to proliferate redundant data sources
    • Become the “Path of Least Resistance” to avoid rogue integrations (via Data Loader) by impatient business units
    • Keep an open relationship with IT
      • It’s not a competition! You’re taking work off their shoulders (that they may not want anyway!)
    Recommendations: IT Business Manager
  • 24. Advice/Tips:
    • Know/understand salesforce.com changes
      • Know what’s changing, know the limits, know all the options for different design approaches
      • Be a part of the change process - tight relationships with the CRM team is a must !
      • Make changes in Sandbox (dev) first and monitor
    • Only sync objects you need
    • Make use of blackout schedules and task flow
    • Test, test, test…
      • Time the migration, test what happens to indexes, views, etc. for objects being replicated using Informatica Cloud
  • 25. Join the Community! https://community.informatica.com/community/products/informatica_cloud
  • 26. Resources
    • http://www.InformaticaCloud.com