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Collective Intelligence




                          Denise Caron
Collective Intelligence




    “We need to feed our
  minds .. not the machines”
                          Denise Caron
Collective Intelligence



                   • Knowledge
                   • Networking
                   • Orchestration
                   • Social At Work


                                  Denise Caron
Collective Intelligence



                          Catch my
                          knowledge
                          if you can!




                                Denise Caron
Collective Intelligence




                          5
                              Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence
5%
INFORMATIVE               • Data, Information • Records
  Document Library        • Documents         • Files


95%
CONTEXTUAL / INEFFABLE    • Experience       • Commitment
  Best Practice Library
                          • Thinking         • Culture
                          • Competence       • Deed




                                                 Denise Caron
Collective Intelligence



                 Define “balance”




                             Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence
                 Transactional Work:
                  routine processes
                   procedure based


 Tacit Work:
Combination of
   Insight,
  experience
  & context


                 Transformative
                     Work:
                 Physical inputs
                   & outputs
                                       Denise Caron
Collective Intelligence

                    80% Tacit
15% Transactional               5% Transformational




                                           Denise Caron
Collective Intelligence



                  Tacit knowledge is
                  the most valuable
                  form of knowledge.
                  Like love, it’s not
                  easy to find.

                                Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence



                                        My network follows me
                                           everywhere I go!




Companies with access to the best networks not only outperform competitors
  today, but have also the capacity to flexibly outperform them tomorrow.




                                                               Denise Caron
Collective Intelligence




                        Let me in!




When you hire someone .. you hire their network
                                        Denise Caron
Collective Intelligence

       I wish I was
      Connected too!




   Networks can work
    smarter than the
individuals or firms that
   are part of them.
                            Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence



Evolution is fueled by ripples …
revolution is fueled by a splash!




                            Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          21
                               Denise Caron
Collective Intelligence




                          22
                               Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence



In 2007, in a rural Cambodian village
  where homes lack electricity, the
night-time darkness is pierced by the
 glow from $200 windup laptops that
   children bring home from school.

                               Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




          http://www.steve.museum/




                                     30
                                          Denise Caron
Collective Intelligence




                                    In Peebles Valley, a small rural
                                      community in eastern South
                                     Africa, they demonstrate how
                                     tin cans could link the people
                                      of this community with each
                                      other, and the wider world.
          http://www.turnpoint.net/wireless/cantennahowto.html
   http://news.bbc.co.uk/1/hi/programmes/click_online/6646469.stm#3
                                                             Denise Caron
Collective Intelligence

 “Applications that harness network effects
  to get better the more people use them”




TACIT SWARM


TAP IT!
                                    Denise Caron
Collective Intelligence



             To be in a
            network, you
            have to show
              yourself


                           Denise Caron
Collective Intelligence
Openness is
what attracts
networks to you




                          Denise Caron
Collective Intelligence




   There is only one way to be in a
    network, you have to engage
                                Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




 … connecting individuals, ideas and information
    with each other using digital networks …
                                          Denise Caron
Collective Intelligence



                 Office 2.0 is about
                 building communities
                  of practice, not of
                        interest
                   “It’s the difference
                 between the work life and
                     the personal life”
                                   Denise Caron
Collective Intelligence




 … Is this what you imagine?
                          Denise Caron
Collective Intelligence


  60% of people use
     social software
   today for business
        purposes

    “40% use it for …
      well you know!”


http://www-128.ibm.com/developerworks/blogs/page/jasnell?entry=blogging_ibm
        http://terranova.blogs.com/terra_nova/2007/08/ibms-virtual-wo.html
                                                               Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence
            To start a network
                you need to       Who are
                                   you?
            introduce yourself!
What do
You know?
                   What do
                   you do?




                                            Denise Caron
Collective Intelligence
               Sharing is the secret!




                               Denise Caron
Collective Intelligence
                           MYTH #1
                           I am not that
                          interesting, no
                            one will read
                              my blog

                           MYTH #2
                             I’m sure
                           someone else
                             can do it
                          better than me!


                               Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence

                     http://labs.live.com/photosynth/default.html




                                                 Denise Caron
Collective Intelligence
                        TAG




                              TAG




                                          TAG

                        TAG



            TAG


                                    TAG

                                            TAG

                  TAG



                                                  Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence
Encarta             Britannica




                                 Denise Caron
Collective Intelligence



                          Discussion

                       What makes
                      Wikipedia #1?


                                 Denise Caron
Collective Intelligence




         Instant
        Messaging




                          Denise Caron
Collective Intelligence




Don’t forget, it’s
   about work!


                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




    http://www.youtube.com/watch?v=7xAA71Ssids
                                           Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence

Each of them by
himself may not be of
good quality; but when
they all come together
it is possible that thy
may surpass –
collectively and as a
body, although not
individually – the quality
of the few best.
- Aristotle


                             Denise Caron
Collective Intelligence




                 THE PEOPLE

                              Open and Transparent
                                                     Denise Caron
Collective Intelligence




Born with the military technologies that were to
 lead to analog, digital and virtual technologies
                                          Denise Caron
Collective Intelligence




      Born with the analog and
      astronautic technologies
                                 Denise Caron
Collective Intelligence




 Born among analog technologies (telephone, TV),
 witnessed and participated in the development of
               digital technologies
                                          Denise Caron
Collective Intelligence




     Born with the first generation of digital
  technologies, witnessed and participated in the
     development of networked technologies
                                           Denise Caron
Collective Intelligence




   Born in the midst of new technologies

                                    Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence

The collective knowledge of your company’s people
  combined is your best competitive advantage




                                         Denise Caron
Collective Intelligence




                          Denise Caron
Collective Intelligence
Inspired by many people whom I thank
for their vision and openness to share!




                                 Denise Caron
Collective Intelligence


 Thanks to the People of the Information Highway




                                                   Denise Caron

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Collective Intelligence