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Bridging the gap between us and that
 

Bridging the gap between us and that

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The future of the customer experience lies in an organization’s ability to provide personalized interactions to attract and retain customers. This is exactly what we’re working to do through a ...

The future of the customer experience lies in an organization’s ability to provide personalized interactions to attract and retain customers. This is exactly what we’re working to do through a combination of intelligent virtual assistants, the cloud and human-emulating software.

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Bridging the gap between us and that Bridging the gap between us and that Presentation Transcript

  • © Next IT Corporation. All Rights Reserved.
  • Generation M The Death of Websites From Virtual to Actual© Next IT Corporation. All Rights Reserved.
  • © Next IT Corporation. All Rights Reserved.
  • Real Conversations Perceived Empathy Trusted Advocates“me” awareness“me” understanding“me” anticipation© Next IT Corporation. All Rights Reserved.
  • Information Preferences Senses Mood “Me” Behaviors Thoughts Aware Experiences Beliefs Dreams© Next IT Corporation. All Rights Reserved.
  • Sales of “products & services” will be replaced by sales of“integrated bundles of experiences” created only for “me”
  • Dear company, please accept “my” terms of services.© Next IT Corporation. All Rights Reserved.
  • © Next IT Corporation. All Rights Reserved.
  • Are we having a conversation?© Next IT Corporation. All Rights Reserved.
  • Wearable Embedded Integrated© Next IT Corporation. All Rights Reserved.
  • © Next IT Corporation. All Rights Reserved.
  • © Next IT Corporation. All Rights Reserved.
  • © Next IT Corporation. All Rights Reserved.
  • Content Functionality© Next IT Corporation. All Rights Reserved.
  • Entering the “Third Wave of Computing” ~ Mark Weiser , 1988© Next IT Corporation. All Rights Reserved.
  • © Next IT Corporation. All Rights Reserved.
  • © Next IT Corporation. All Rights Reserved.
  • Natural Language© Next IT Corporation. All Rights Reserved.
  • © Next IT Corporation. All Rights Reserved.
  • © Next IT Corporation. All Rights Reserved.
  • © Next IT Corporation. All Rights Reserved.
  • © Next IT Corporation. All Rights Reserved.
  • © Next IT Corporation. All Rights Reserved.
  • © Next IT Corporation. All Rights Reserved.
  • © Next IT Corporation. All Rights Reserved.
  • 1987 VisionWebcamMobilityiPADNL Interface
  • How may I help you today?© Next IT Corporation. All Rights Reserved.
  • © Next IT Corporation. All Rights Reserved.