Changing successfully: Adapting your interface over time

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  • 1. Charles Darwin Flickr user: cpurrin1 Changing successfully Adapting your interface over time Daniel Burka – Digg Creative Director – Pownce Co-founder – Silverorange Co-founder
  • 2. Credit: Martin_Heigan Your design sucks Trust me, you can do better
  • 3. Credit: Mark Trammell aka chasingfun Are you in or out? contract work vs in-house design
  • 4. Credit: Flickr user ‘notsogoodphotography’ Handling feedback What do people want and why do they want it?
  • 5. Desire paths Don’t try to predict everything Credit: Phil Gyford
  • 6. Adapt to Scale It’s a great problem to have
  • 7. Subtraction is iteration too Try to remove as much as you add Credit: Rev Dan Catt
  • 8. Credit: kimballhoman + (flickr) Realign, don’t redesign Cameron Moll is clever
  • 9. “Every time I hear a designer say the word innovation I reach for my revolver.... so I can shoot them in the face” Stuart Butterfield, Flickr March, 2008
  • 10. Adapt to survive If iterative design isn’t instinctual, be convincing
  • 11. A case study Digg comments
  • 12. Step 1 Get it out there
  • 13. Step 2 Add sophistication
  • 14. by dburka 20 minutes ago Of course, what McCain is trying to avoid anyone noticing is that the problem isn't regulators failing to do their job; it's that that man he tapped to write his economic policy - Phil Gramm - removed oversight of the instruments that are laying waste to the finance sector from the regulators' job descriptions. Reply to this comment by marktrammell 16 minutes ago We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the finance sector. You would think they would have brought in someone with substance when Phil hit the road. 5 Replies to this comment by dburka 14 minutes ago We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the finance sector. You would think they would have brought in someone with substance when Phil hit the road. Step 3 5 Replies to this comment by kurtwilms 12 minutes ago Start revising We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the finance sector. You would think they would have brought in someone with substance when Phil hit the road. Reply to this comment by kevinrose 10 minutes ago
  • 15. Set goals Add multiple levels of nesting Reduce complexity of nesting Discourage top-posting Increase participation Improve quality of discussions Address scaling issues Make things feel simpler & improve interactions
  • 16. by dburka 20 minutes ago Of course, what McCain is trying to avoid anyone noticing is that the problem isn't regulators failing to do their job; it's that that man he tapped to write his economic policy - Phil Gramm - removed oversight of the instruments that are laying waste to the finance sector from the regulators' job descriptions. Reply to this comment by marktrammell 16 minutes ago We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the finance sector. You would think they would have brought in someone with substance when Phil hit the road. 5 Replies to this comment by dburka 14 minutes ago We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the finance sector. You would think they would have brought in someone with substance when Phil hit the road. 5 Replies to this comment by kurtwilms 12 minutes ago We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the finance sector. You would think they would have brought in someone with substance when Phil hit the road. Reply to this comment by kevinrose 10 minutes ago
  • 17. Measure success Add multiple levels of nesting Reduce complexity of nesting Discourage top-posting Increase participation Improve quality of discussions Address scaling issues Make things feel simpler & improve interactions
  • 18. Credit: Flickr user xjrlokix One long year... ( I’m sorry )
  • 19. Then we got it right Well... sort of
  • 20. Gather feedback Explicit and implicit
  • 21. Set new goals (Idea is to avoid feature creep and gauge success) Make things feel simpler & improve interactions Improve performance Add most requested functionality
  • 22. Create some comps Somewhere to start discussion
  • 23. User test #1 Focus group novices and experts
  • 24. Ask for more feedback Really? Yes.
  • 25. Create refined comps In this case html/css/js comps
  • 26. Implement Work closely with the development team
  • 27. User test #2 Perform task analysis
  • 28. Things we didn’t do Set a public timeline Try to get it perfect Include everything people wanted
  • 29. Launch it! Start gathering feedback again...
  • 30. Summing up... Feedback, feedback, and more feedback Follow how people actually use your system Subtraction is iteration too Measurable goals are crucial Avoid concrete timelines and avoid bloat Leave time to iterate, in fact plan for it Credit: Flickr user ‘ucumari’
  • 31. Homework Stewart Brand - How Buildings Learn
  • 32. Thanks! Questions? Slides will be on Slideshare slideshare.net/dburka/slideshows