Emerging Contractor Development Program - D. Brown Management - Presentation Transcript
WHY?
Number Of Contractors That Will Fail While You Go Through These Slides
5 The Emerging Contractor Development (ECD) Program Was Developed With This Fact In Mind
WHY?
The Two Year Failure Rate Among Contractors
(Excluding Single-Family Home Builders)
28% According to BizMiner, of the 823,830 building (non-single-family), heavy/highway, and specialty trade contractors operating in 2000, 28.4% had failed by 2002. Every year, thousands of contractors, whether in business for two years or 20 years, face bankruptcy and business failure, leaving behind unfinished private and public construction projects. Source: Dun & Bradstreet Business Failure Record
WHY?
Technical Craft Training Is The Primary Focus Of The Construction Industry
Business, Strategy, Financial & Talent Management Are A Distant Second – Or Non-Existent
WHY?
Construction Businesses Are Started, Owned & Managed By Extremely Talented, Technically Oriented People Who Are Amazing At Pleasing The Customer And Getting The Job Done
MOST
WHY?
Many Times That Is Simply Not Enough
BUT… Building A Solid, Consistently Profitable Contracting Business Also Requires Mastering Those Other Business Skills
WHAT?
ECD
Emerging Contractor Development
WHAT?
1 Year
Program designed specifically for the contractor with revenues between $250K and $2M
WHAT?
5 Key Areas
Strategy Financial Basics “ People Processes” Marketing Planning & Execution
WHAT?
24 Modules
Bi-Weekly Structured Training / Coaching Sessions Designed To Help The Emerging Contractor’s Team Build A Solid Business Foundation
DETAILS
The Following Slides Provide An Overview Of The ECD Modules
More Info At: www.dbrownmanagement.com See Contact Us Section
STRATEGY
Getting Acquainted – Who Are All The Players, Where Did We Come From and Where Are We Going?
1
STRATEGY
What To Expect
Increased Focus
Better Profitability
Improved Cash Flow
A Better Team
1
STRATEGY
What’s Your Magic?
What Makes You Different Than ABC Construction?
If You Think Just Having A Contractors License Is Enough You Are In For A Long, Hard Road Ahead
2
STRATEGY
The 80/20 Rule
80% Of Your Results Come From 20% Of Your Activities
Figuring Out That ‘Critical 20’ Is Key To Success –
Stopping The ‘Useless 80’ Is Just As Important
3
STRATEGY
Urgent vs. Important
“ If I had two hours to chop down a tree I’d spend the first hour sharpening the ax.” – Abraham Lincoln
Would You?
3
STRATEGY
Customers
“ A business exists to serve a customer – nothing more, nothing less.” – Peter F. Drucker
Who Are They? Where Do You Get Them? Why You?
4
STRATEGY
Competition
It’s A Fact!
Who Are They?
What Do They Do Better Than You?
How Do You Compete?
5
STRATEGY
Your Future
How Big?
Which People?
What Markets?
Which Customers?
How’s Your Lifestyle?
If You Don’t Know Where You Are Going How Will You Know When You Are There?
6
STRATEGY
Your Life – Your Business
Are They Aligned?
Will They Be Aligned?
Do You Know?
Life’s Too Short To Screw This One Up – So Don’t!
7
FINANCIAL BASICS
The P&L
Revenue – Costs = ????
Are You Watching The Bottom Line?
8
FINANCIAL BASICS
The Balance Sheet
How Much Are You Worth And Is It Improving?
What You Can Do To Improve Your Balance
9
FINANCIAL BASICS
Cash Flow
By This Slide At Least Two Contractors Have Gone Out Of Business In The U.S.
One Of The Most Common Causes Is Cash Flow – Don’t Be A Statistic
10
FINANCIAL BASICS
Critical Numbers
What Are The 4 Key Things You Can Use To Judge Your Business?
11
PEOPLE PROCESSES
Organizational Structure
What It Looks Like Today; What Will It Look Like Tomorrow and What Are The Talent Gaps?
12
PEOPLE PROCESSES
Company Culture
What Makes You Distinct – What’s In Your DNA?
How Do You Keep It Going?
13
PEOPLE PROCESSES
Recruiting & Retention
Add $75,000 By Focusing On Your ‘A’ Players
14
PEOPLE PROCESSES
“ If you can’t describe your business as a process you don’t know what you are doing.” – Peter F. Drucker
15
PEOPLE PROCESSES
Process Documentation
If You Don’t Write It Down You Can’t Grow Your Business
16
MARKETING
Strategy
Who To Go After
WHY?
Focus = Success
17
MARKETING
Tactics
Creating A Marketing Plan, Sticking To It And Measuring Results
18
MARKETING
Customer Service
No Amount Of Marketing Can Overcome Consistent Poor Service
No Amount Of Marketing Can Compare In Results To Great Customer Service!
ECD - Emerging Contractor Development
Structured more
ECD - Emerging Contractor Development
Structured one year program with bi-weekly meetings will keep the growing contractor on track along with providing short training modules on a variety of subjects critical for future growth.
Program Overview
Program designed specifically for the contractor with revenues between $250K and $2M.
Over the course of the program the contractor will develop stronger infrastructure in all areas of their business.
After completion of the program the contractor can expect increased profitability along with better employee morale, a feeling of more control over the business and alignment of personal and business goals.
Program includes coaching sessions, workbook and “homework.”
5 Key Components
1. Strategy: The first seven modules are designed to help the contractor fully refine where they would like to be in the next few years and why. This is the most important part of the program because it establishes the framework for everything else including customers, people and the owner’s personal life. “If you don’t know exactly where you are going it will be hard to get there.”
2. Financial Basics: To achieve long-term success in any business it is very important to make data-driven decisions. A good portion of this data is financial and we will cover all the basics, why they are important and how to use them to track progress against long-term goals.
3. “People Processes”: Without people the business would not exist and without paying extreme attention to these processes the company cannot grow. This series of five modules covers everything from communications to organizational planning to managing top talent.
4. Marketing: With a good plan, a system in place to track the financial performance of the company and the right team in place the next step is creating more business. These modules focus on who to market to, how to market to them and how to keep your customers once you have them.
5. Planning & Execution: With the completion of the above modules the only thing left is to execute by creating processes, communicating effectively with your team, monitoring results and making refinements as needed.
Measures Of Program Success
General measures of success for this program include:
Profitability: Contractors will experience increased profitability at both the project level and net profit level by focusing their resources better.
Cash Flow: By streamlining processes including the customer selection, billing and collection process the contractor will experience increased cash flow.
Stronger Team: Over the course of the program the contractor will develop a stronger management team allowing them to grow more profitably.
Better Customer Base: With more of a strategic focus on what types of customers the company should be going after, financial data to reinforce who the best customers are and a plan to acquire more of those customers the contractor can expect a significant improvement to the quality of their customer base.
Ease-of-Mind: The hectic daily grind of building a business can become overwhelming at times. By backing up every couple of weeks, looking at the big picture, bouncing ideas around and creating an action plan the contractor will enjoy more of a sense of control. The rest of the team will respond better when the owner is in this more relaxed and controlled state-of-mind.
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