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CFMA - Construction Technology Overview

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The slides from a presentation we did as part of a panel on the uses of technology for contractors. www.dbrownmanagement.com

The slides from a presentation we did as part of a panel on the uses of technology for contractors. www.dbrownmanagement.com

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CFMA - Construction Technology Overview CFMA - Construction Technology Overview Presentation Transcript

  • Construction Technology Customer Service | Productivity | Profits Jim Walden – Burnett + Company LLP Chris Cooper – Span-The-WAN / Royal Electric Frank DiLorenzo – Con-Tec Management Systems David Brown – D. Brown Management
  • Construction Technology @ 30,000 Feet
    • VoIP
    • Document Imaging
    • Connectivity
    • Field Electronics – Cameras/Laptops/Video
    • Integrated Project Management Systems
    /17 The Big Picture View – Connections
  • The Benefits of Technology
    • Lowered costs
    • Real-time information
    • Anytime / anywhere information
    • Increase revenue per employee
    • Integration with suppliers
    • Improved customer service
    /17 Bonus - Improved Quality & Controls
  • Implementation: Best-of-Breed / Total Integration
    • Team A
    • All players 10% above avg. performance
    • The players don’t talk to each other
    • Coach has to talk to each player individually
    • Each player is fighting for the most resources
    • Sometimes they get into fights
    • Team B
    • All players average performance
    • They all like each other & work together
    • Coach can talk to everyone using the same language
    The Sports Team Model Which team would you bet on? /17
  • Implementation: The Planning Process /17 Implementation Phase / Cost Of Problems
  • Implementation: Technology Adoption Process
    • An 80% solution implemented fast across the company is far better than a 100% solution and a failed or slow implementation.
    /17 People – Crossing the Chasm
  • Implementation: Start Slow – Finish Fast
    • Pick one simple process with a clear ROI
      • EXAMPLE: Timecards
      • Current Cost: Estimate time to fill-out, double data entry, errors, error correction
      • Simple App: Web-based entry, spreadsheet with automatic import to acctg., etc.
    • Beta: Start with one project and get it working right.
    • Rollout: Implement 100% across the organization
    • Brag: Make a huge deal about the beta testers, the ROI, less errors, etc.
    /17 The Marathon Runner Strategy
  • Royal Electric – Paperless A/P & PO Process
    • Initial ROI based on simple savings for A/P personnel
    • Actual ROI
      • Less purchasing agents
      • More vendor discounts for early payment
      • Less personnel for T&M billing
      • Catching more discrepancies in vendor pricing
    /17 Saving Money – Growing The Company
  • CASE STUDY: VoIP /17 Voice Over IP – Integrated Communications
  • Tablet PC’s For The Contractor
    • Field2Base
    • Forms
    • Handwriting recognition
    • Camera
    • Sketch application
    The Improved Notepad /17
  • CASE STUDY: [email_address]
    • Standardization of Work Papers and Final Product
    • Leverage limited staffing resources
    • Lower cost of long term storage
    • Providing better services through instant access to information
    • Unexpected benefits not considered – we do not have to chase down files
    • The acceptance curve for 1 st & 2 nd generation paperless applications
    /17 Compliance, Quality & Service
  • CASE STUDY: General Electric & e-Business
    • With over 400,000 employees and worldwide operations GE started their e-business and digitization strategy very slowly
    • One of their first applications was consolidation of business card ordering across the company via a website in 2000.
    • Cost of Web App: About $20K
    • Annual Savings: About $500K
    • From there they built another, larger series of online procurement and management applications
    • They then stitched them together into digital dashboards for managers to make better decisions.
    • Current: Billions of dollars worth of transactions and processes have been “digitized”
      • Where can you start?
    /17 From Business Cards To Billions $$
  • CASE STUDY: Tech. Project Mgmt. 101
    • B.A.S.E.
    • Bay Area Security Enhancement
    /17 Protecting Bridges & Tunnels After 9/11
  • CASE STUDY: Project Mgmt. Integration
    • Future technologies such as XML will help integrate both of these approaches – which one is better for your company today? There is no standard answer.
    /17 Which Direction To Integrate? 1 PROJECT – 1 SYSTEM All engineers, contractors and suppliers using a common system 1 COMPANY – 1 SYSTEM All functions in the company including estimating, accounting, project management, fleet management and tools seamlessly integrated
  • The Future: Post-Implementation
    • Documentation Of System
    • Re-Assessing Vendors
    • Maintenance
    • Refine People Processes
    • Planning Your Next Move…
    /17 Little Details That Matter
  • The Future: Tinkering For Success
    • Technology innovation works the same
    • Find the technology enthusiasts and visionaries
    • Give them room to “play” – watch the results
    /17 Little Experiments = Big Successes ” I know I am wasting 50% of my marketing budget … my trouble is that I don’t know which 50%.” - John Wannamaker
  • Q&A /17