Learn
Lead
Serve
Using the social web
to connect with your future
davidebowman.com
my story
“Hey, what
does that
button do?”
The
Road
Gets
Rocky
The
Call
What’s
Next?
What is your
SWOOSH
A Brief History of
the Brief History of
Social Media
!
king –
or
l Netw e Recipe!
Socia Sauc
l
Specia !
al skill
hnic
sh tec ening!
1 da t!
st
ups li tive though
2c
crea !
1 cup nd respect
So what makes 1 pou
Social Media so
special?
Web 2.0
Give it away!
How are
people using
social media?
Source – Forrester Research, Groundswell
?
Just How
Popular
Is Social
Media?
5% Use Twitter
Source – Forrester Research, Groundswell
6%
Contribute to / edit
articles in a wiki
Source – Forrester Research, Groundswell
7%
Vote for web sites online
Source – Forrester Research, Groundswell
7%
Write articles, poems, stories
and post them on the web
Source – Forrester Research, Groundswell
7%
Add tags to web pages
Source – Forrester Research, Groundswell
8%
Upload audio / music to a
public web site
Source – Forrester Research, Groundswell
8%
Upload original video to
a public website
Source – Forrester Research, Groundswell
10%
Use a desktop widget
Source – Forrester Research, Groundswell
11%
Listen to podcasts
Source – Forrester Research, Groundswell
11%Publish, Maintain, or
update their own website
Source – Forrester Research, Groundswell
11%
Publish, Maintain, or
update a blog
Source – Forrester Research, Groundswell
11%
Post ratings / reviews of
products & services
Source – Forrester Research, Groundswell
13%
Upload photos to a
public web site
Source – Forrester Research, Groundswell
14%
Listen or download music
from other users
Source – Forrester Research, Groundswell
14% Comment on
someone else’s blog
Source – Forrester Research, Groundswell
18%
Contribute to online forums
Source – Forrester Research, Groundswell
18%
Comment on someone’s
social networking page
Source – Forrester Research, Groundswell
20%
Maintain a profile
on a social network
Source – Forrester Research, Groundswell
29%
Watch Video from Other Users
Source – Forrester Research, Groundswell
18-27 Year Old Americans
The Tools
Launch Date August 2003 May 2003
February 2004
Users >100 MM >130 MM >30 MM
2008 Revenue $ 850 MM $ 350 MM $100 MM
Alexa Rank 7 5 190
Valuation $ 3.25 Billion $ 3.75 Billion $ 1 Billion
Is it TRUTH?
Is it FAIR to ALL
concerned?
Will it build GOODWILL &
BETTER FRIENDSHIPS?
Will it be BENEFICIAL to
ALL concerned?
People are
listening
PodcasFng
FEED
ME!
RSS
Nothing but the best
DIY Social
Networking
You Need A
Better Resume!
Which one works best?
Peo
ple
gy
te
a Tec
Str hnolo
gy
Groundswell
Leveraging
Social Media
People want to
do business
with their
friends.
– Jeffrey Gitomer,
Little Red Book of Selling
The more
acquaintances
you have, the
more powerful
you are.
- Malcolm Gladwell,
The Tipping Point
If I were running
a company
today, I would
have one priority
above all others:
to acquire as
many of the best
people as I
could.
- Jim Collins, Good to Great
Get someone
else to speak on
your behalf.
- Robert B. Cialdini,Yes!
Listening drives
credibility.
- Pete Blackshaw,
Satisfied Customers Tell Three
Friends, Angry Customers Tell
Three Thousand
Product
development
is hard.
Why not let your
customers help
you with it?
-Charlene Li, Josh Bernoff
Groundswell
Connecting
Listening
Leading
Innovating
Everyday it gets
easier to tighten the
relationship you have
with the people who
choose to follow you.
– Seth Godin, Tribes
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