Community & Grassroots SectionPanel: Social Media and Networking inCivil Society and Civic ActivismNov. 19, 2010
Page 2Personal Background• Public administration• Government• Consultant• Software Technology (Web 2.0)• Public Policy• Non-profits and community foundations• Member of the “Gov2.0ld” generation (emails: .gov .com .org)Director of online strategies - Leveraging the Web, social media and electronicdevices to enhance and deliver our programs and services that enable and engageour staff, customers, citizens and stakeholders.The Collins Center for Public Policy• Governance/Civic Engagement• Community/Economic Development• Health Care• Mediation (home foreclosure)• Sustainability
Page 31. What are the opportunities for civil society & civicactivism using So-Me & networking technologies today?Easily connect to people, information andcommunication cost-effectivelyDevelop and sustain relationshipsActivism - mobilize people, voices and votesMore informed decision making (among and forthe collective)
Page 4Results & Observations: Balancing new media withconventional methodologies1. A transformation is underway around peoples’ preferences and expectations for communicating and for accessing and sharing information. 2. The expanding chasm between citizens and government cannot be narrowed through conventional or traditional forms of engagement.3. Public policy issues, and decision making processes grow in complexity.
Page 5Results & Observations: Balancing new media withconventional methodologies4. Citizens are too distracted, and competition for their attention and time hamper their interest, opportunity, or ability to participate in their government.5. Special interest dominance and influence pervade public policy making; and will only accelerate and amplify with the Internet and Web 2.0.
Page 6Results & Observations: Balancing new media withconventional methodologies6. The expanding diversification of our population paired with the shrinking curriculum of civics education diminishes knowledge and understanding of our democratic foundation and governance processes. 7. Social media enables us to advance from online communication as transactional (one-to-one), to online collaboration as interactional (one-to-many/many-to-many). 8. Capturing traditional informal and formal conversation can now be replicated through social media either as discussions or as public comment.
Page 7Results & Observations: Balancing new media withconventional methodologies9. Legal definitions and traditional forms of “publiccomment” may eventually be redefined due to theInternet.10. The cart before the horse: Online democracy, alsoknown as Gov 2.0/Open Government, resembles areinvention instead of a replication of its historicalstructure and conventional standards.
Page 82. Potential negativenegative outcomes associated with soc-net &so-me technologies for civil society and civic activism.Lack of structure, standards, processes and proceduresAnonymity vs. Attribution (and from anywhere)Polarization, fragmentation, and isolation (e.g., The“Daily Me” and “Bubble Filters”)Uninformed & self-serving decision making
Page 93. Vision of a desired future for a socially networked civilsociety? How to get there; obstacles to be cleared.Vision?Connectivity helps to meet social and economic needs,and increases understanding and civility among citizensA connected citizenry to government and governanceprocesses results in a more engaged, accountable andinformed society; and streamlined public policy makingEverything is “mobile”
Page 103. Vision of a desired future for a socially networked civilsociety? How to get there; obstacles to be cleared.The Future?Emergence of new political parties and coalitionsNews organizations devoted to one ideology/POVGoverning bodies elected by and serving the interestsof “minority” majorities.National government is redefined and regionalgovernance replaces state and local governments
Page 113. How we get to the VisionThe Gov 2.0 challenge: Data vs. Dialog; or Open Government vs.Open GovernanceBack to basics – Civics & civility - Required curriculum/practicedin principle (need to understand why that is important)Government must be more responsive (structural challenge)and citizens must be more responsibleAvoid silo-configured communication and information networksResponsibility & Accountability - The “Three Ships”: Leadership,Stewardship, and Citizenship