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8. Keep current all electronic public communications and Web site information.
Meetings, minutes, documents, calendars, newsletters, news releases, etc.
9. Data base collection superior to email collection .
Email viruses can end an e-mail public comment program.
Can any project manager or team read thousands of emails and where is the record?
Twenty percent (20%) of email comments probably never arrive.
10. Use managed Web sites, with a managed service.
Servers break. Who is watching the system?
If your government portal is down, is your project site up?
Electronic Security and Public Involvement AMPO 2004 Annual Conference
11. Allow for creation of an electronic trail and record of who touches data and when. The Web can create accountability and tracking. 12. Create “Institutional Memory,” or an electronic record, for future decision makers. A “Best Practice” library that can be easily accessed enables education and training of new staff, consultants, and constituencies. Electronic Security and Public Involvement AMPO 2004 Annual Conference
13. When decision is made to engage, commit all the way. Understand that the expectation of citizens that they have easy access, and a right, to electronic means for public involvement leads to a trend that leads to a preference in most cases. 14. Growing broadband availability provides opportunity to incorporate visuals as a part of the public involvement process. 55% of adult Internet users have high speed access (39% at home – a 60% increase since 03/03). More than half (52%) of college educated people age 35 and younger have broadband connections at home. 15. Finally, involve the media. Not only is access to public information more readily and easily available, the Internet enables better communication and information with media. Future Benefits of Technologies Supporting Public Involvement Processes – Planners with Vision AMPO 2004 Annual Conference
The Benefits of Integrating Emerging Technologies with Traditional Methods of Public Involvement
A 24/7, 365-day Town Hall Meeting
Reach and engage a wider constituency
A more informed and involved citizenry helps decision makers
Public access to data saves printing, postage and other admin costs
Ensure and modulate transparency in the planning process
Browser-based architecture is universal
Create institutional records; develop and share Best Practices
AMPO 2004 Annual Conference
Thank You 2004 Dan Bevarly Sr. Director of Business Development [email_address] www.publiccomment.com 2009 Dan Bevarly Bevarly Communications [email_address] www.aheadofideas.com