Communication powerpoint2565Presentation Transcript
Powerpoint is a registered product of Microsoft. Graphics: Masterclips – IMSI; Art Explosion – Nova Development; Corel
Program Objectives (1 of 3)
To identify steps in taking responsibility for your own communication.
To explore the use of words, tone of voice, and body language in communication.
To identify ways to establish rapport in communication.
To compare “telling” and “asking” questions styles in solving problems.
Program Objectives (2 of 3)
Recognize and understand the power of communication.
Understand how problems develop due to listening.
Identify specific communication problems and apply treatments.
Learn techniques to manage and ensure proper communication.
Enhance your knowledge of non-verbal communication.
Apply what you learn to the written word.
Know how to use the last resort.
Practice, role-play, discuss, and problem solve.
Program Objectives (3 of 3)
Please write a One Sentence Definition of
Definition of Communication (1 of 2)
The exchange of thoughts, messages, or the like, as by speech, signals or writing.
To express oneself in such a way that one is readily and clearly understood.
Definition of Communication (2 of 2)
Communication is shared feelings/shared understanding.
If you can honestly achieve that goal, you are communicating.
Methods of Communication
Memo, fax, e-mail, voice mail, letter.
Phone call, in-person.
Two-Way One-Way Collaborative
Team meetings, consulting, consensus, decision making, group problem solving.
Better understand what others are saying.
Better understand how to get your message across.
Save time and money.
Who Is Responsible?
How Much Is The Communicator Responsible?
Mirror and Match
Tone of voice.
Non-verbal body language.
Style of speech.
Rhythm of speech.
About This Product: To download this entire Communication PowerPoint presentation visit ReadySetPresent.com Over 100+ slides on topics such as: 10 keys to effective listening, listening techniques, asking vs. telling, 10 barriers and gateways to communication, effective business communication, responding to content, posturing and observing, feedback, nonverbal communication, eye contact, language barriers, how to's and more. Royalty Free – Use Them Over and Over Again. Please Visit: www.ReadySetPresent.com