Design for Print portfolio

What services do we What kind of people Who are design for print? provide and how? use design for print? What next? We are typographic We design and supply all In over two decades of If you want sparkling designers, working for kinds of print, as well as experience, our client creative work and affordable you the way you need. writing and editing copy base has been diverse, print get in touch now. and taking photographs. ranging from public sector Call David Woodward on We aim to consistently organisations (including exceed expectations, Besides designing for print, 0118 969 3633 or email local authorities and the providing a service that we also create adverts, david@designforprint.org. EU), through global is creative, responsive exhibitions, websites, We look forward to building corporations both in this and prompt. Many of our and presentations. a lasting relationship that country and abroad, to satisfied clients have been Our approach is always is based on reliability, start-up businesses and a with us for over a decade. collaborative. This means we responsiveness and trust. number of self-publishing make sure we understand authors. your needs and produce work that is a rational and appropriate response. design for print · www.designforprint.org · david@designforprint.org · 0118 969 3633

46 6 Sixtieth anniversary rs 60 years 46 yea s 60 ogres programme and beer mat Booking information of thought to town centre pr All performances start at 7.45pm, A4 and www.designforprint.org of provoking Oracle unless otherwise stated. There are for the Progress Theatre, no performances on Sundays. Ticket 06 theatre prices (indoor): £7; Concessions: Sout £6.00; Your Reading Passport: £6.50. Silver Street season Reading. ham Call Reading Arts Box Office on pton 0118 960 6060 or book online at 2006–7 Progress Theatre Stre www.progresstheatre.co.uk/boxoffice. The Mount et Booking fee applies. Tickets £1 extra when sold at the door. programme Christchurch Road 60 years Progress Theatre needed a available now to Reading University How to get to us Basings of Progress The Mount We are in the Mount, which is off toke Roa new logo and programme Christchurch Road, not far from the Christchurch Road main gate of the university. d Reading RG1 5HL Buses 9, 12, 16 and 20 stop nearby. 0 tel: 0870 774 3490 The theatre also has its own car to mark sixty years of park and a cycle rack is available. enquiries@progresstheatre.co.uk www.progresstheatre.co.uk Cover photos ground-breaking theatre. top: Hamlet (1994) · bottom left: The Winter’s Tale (1964) · bottom Waiting for Godot · 1983-4 right: The Drunkard (1977-8). 60 years of progress Using bright colours and bold sans serif typography, 60 years of Progress we produced an eye- son sea06–7 The Mount · Christchurch Road · Reading RG1 5HL Telephone: only between 10am–8pm General Enquiries: 0870 774 3490years of progress 60 catching programme which General email: enquiries@progresstheatre.co.uk Membership Enquiries: 0870 774 3495 Membership: membership@progresstheatre.co.uk 20 Friends of Progress: 0870 774 3492 Friends of Progress: friends@progresstheatre.co.uk Student Group: 0870 774 3493 Student Group: studentgroup@progresstheatre.co.uk 60Group: 0870 774 3494 years of progress folds out to make an Youth Youth Group: youthgroup@progresstheatre.co.uk Box Office: 0118 960 6060 We are members of the Little Theatre Guild (LTG) 06 Web: www.progresstheatre.co.uk and the National Operatic and Dramatic Association attractive poster. (NODA). We have been helped by a Community Registered charity number 205440 Grant from Reading Borough Council. 46 6 An Italian Straw Hat · 1952 60 years 46 Theatre facilities Stay in touch Progress groups of thought olds. 22nd, 24th & 29th April 2007 rs Progress Theatre owns its own 97 Stay in touch with Progress Theatre progresstheatre.co.uk for 5–13 year A Midsummer Night’s Dream Membership yea s provoking seat theatre on the Mount, just off news, receive production previews for 14–18 year olds, or youthgroup@ If you are interested in acting, direct- 60 ogres 1st & 4th April 2007 Christchurch Road, close to the and audition notices by joining our studentgroup@progresstheatre.co.uk ing, set design, stage management, A Good Mouthful & After Eighties 46 06 theatre Oh What a Lovely War · 1980 University campus. email list, which is run by the contact 0870 774 3493 or email pr lighting or sound, costume, props, 11th & 14th March 2007 Theatre, and is not used by any other of For details of auditions and fees theatre administration and manage- season Disabled access The Husband Defeated organisation. present at least one production a year. ment or any other activity that goes Open auditions The Theatre has facilities for the 7th & 11th February 2007 theatre and has the opportunity to on in a living theatre, join Progress Daisy Pulls It Off · 1992 To join, see our website 2006–7 disabled. Wheelchair seating is Decadence & People in Cages explores all practical aspects of Theatre. Membership costs only £20 www.progresstheatre.co.uk All auditions for public shows are available, but it is advisable that from the ages of 5 to 18. Each group 3rd & 6th December 2006 per year. For details, call 0870 774 open to non-members. Audition this is booked In advance to ensure Groups for children and young people programme Wait Until Dark 3495 or email membership@ Equal opportunities notices are posted on the Progress availability. The theatre runs Youth Drama progresstheatre.co.uk. 15th October 2006 60 years Theatre website and are sent out on available now Progress Youth Theatre Progress Theatre is committed to Bar Alice in Storyland the Progress Theatre email list. Friends treating everyone with respect and A fully licensed bar is available on of Progress both at 7.30pm progresstheatre.co.uk. The Mount The following audition dates are An easy way of supporting the without discrimination regardless of the premises. 20th & 24th September 2006, For details email writersgroup@ provisional and are subject to change. Theatre and taking part in social Christchurch Road enquiries@progresstheatre.co.uk. age, gender, race, disability or sexual The Good Woman of Setzuan Group for aspiring playwrights. Check our website for up-to-date activities is to become a Friend. Gala nights contact 0870 774 3490 or email Reading RG1 5HL orientation. Progress Theatre has a Writers' information. All auditions are at 7.30pm Membership costs only £10 per year. Linden Tree · 1948-49 fun while doing it! For further details We are happy to offer special rates to 0 Progress writers’ workshop 7.30pm on weekdays or at 2.30pm 19th & 23rd July 2006, both at tel: 0870 774 3490 Dame Judi Dench is the President of money for your good cause and have groups wishing to book the theatre at weekends at Progress Theatre, Hannah and Hanna the Friends of Progress. For further nights are available for galas. Raise enquiries@progresstheatre.co.uk for gala performances during any of friends@progresstheatre.co.uk. unless otherwise stated. details, call 0870 774 3492 or email our productions. Tuesday to Thursday our productions. Tuesday to Thursday www.progresstheatre.co.uk details, call 0870 774 3492 or email unless otherwise stated. friends@progresstheatre.co.uk. for gala performances during any of nights are available for galas. Raise the Friends of Progress. For further Hannah and Hanna at weekends at Progress Theatre, groups wishing to book the theatre money for your good cause and have Dame Judi Dench is the President of 19th & 23rd July 2006, both at 7.30pm on weekdays or at 2.30pm Progress writers’ workshop We are happy to offer special rates to fun while doing it! For further details Membership costs only £10 per year. 7.30pm information. All auditions are at Linden Tree · 1948-49 Progress Theatre has a Writers' Gala nights orientation. contact 0870 774 3490 or email activities is to become a Friend. Check our website for up-to-date Group for aspiring playwrights. The Good Woman of Setzuan age, gender, race, disability or sexual enquiries@progresstheatre.co.uk. Theatre and taking part in social provisional and are subject to change. For details email writersgroup@ 20th & 24th September 2006, the premises. without discrimination regardless of An easy way of supporting the The following audition dates are progresstheatre.co.uk. both at 7.30pm A fully licensed bar is available on treating everyone with respect and Friends the Progress Theatre email list. Alice in Storyland Bar Progress Theatre is committed to Progress Youth Theatre Theatre website and are sent out on 15th October 2006 progresstheatre.co.uk. The theatre runs Youth Drama Equal opportunities availability. notices are posted on the Progress 3495 or email membership@ Wait Until Dark Groups for children and young people this is booked In advance to ensure open to non-members. Audition per year. For details, call 0870 774 3rd & 6th December 2006 from the ages of 5 to 18. Each group available, but it is advisable that All auditions for public shows are www.progresstheatre.co.uk Theatre. Membership costs only £20 explores all practical aspects of Decadence & People in Cages disabled. Wheelchair seating is To join, see our website on in a living theatre, join Progress Open auditions Daisy Pulls It Off · 1992 theatre and has the opportunity to 7th & 11th February 2007 The Theatre has facilities for the of p ment or any other activity that goes present at least one production a year. organisation. The Husband Defeated Disabled access r theatre administration and manage- 60 ogres For details of auditions and fees Theatre, and is not used by any other 11th & 14th March 2007 lighting or sound, costume, props, contact 0870 774 3493 or email email list, which is run by the University campus. Oh What a Lovely War · 1980 A Good Mouthful & After Eighties ing, set design, stage management, yea s studentgroup@progresstheatre.co.uk and audition notices by joining our Christchurch Road, close to the 1st & 4th April 2007 If you are interested in acting, direct- rs for 14–18 year olds, or youthgroup@ news, receive production previews seat theatre on the Mount, just off Membership A Midsummer Night’s Dream progresstheatre.co.uk for 5–13 year Stay in touch with Progress Theatre Progress Theatre owns its own 97 22nd, 24th & 29th April 2007 olds. 06 Progress groups Stay in touch Theatre facilities An Italian Straw Hat · 1952 Grant from Reading Borough Council. Registered charity number 205440 (NODA). We have been helped by a Community and the National Operatic and Dramatic Association Web: www.progresstheatre.co.uk We are members of the Little Theatre Guild (LTG) Box Office: 0118 960 6060 20 Youth Group: youthgroup@progresstheatre.co.uk Youth Group: 0870 774 3494 60 years of progress sea06–7 Student Group: studentgroup@progresstheatre.co.uk Student Group: 0870 774 3493 Friends of Progress: friends@progresstheatre.co.uk Friends of Progress: 0870 774 3492 46 Membership: membership@progresstheatre.co.uk Membership Enquiries: 0870 774 3495 son General email: enquiries@progresstheatre.co.uk General Enquiries: 0870 774 3490years of progress 60 The Mount · Christchurch Road · Reading RG1 5HL Telephone: only between 10am–8pm design for print · www.designforprint.org · david@designforprint.org · 0118 969 3633 60 years of Progress right: The Drunkard (1977-8). 60 years of progress Waiting for Godot · 1983-4 The Winter’s Tale (1964) · bottom top: Hamlet (1994) · bottom left:

School of Human and Environmental Science Environmental Forensics DFP are a preferred design at Reading supplier of the University Department of Geography of Reading. Study the state-of-the art techniques used in today’s criminal investigations Geography Working closely with the University’s branding Department of History team we have produced a of Art and Architecture at Reading range of different course MA in History of Art brochures using eye- catching imagery and and Architecture Undergraduate programmes careful typography. The work is always Develop and refine your own perspectives delivered on time and at the right price. Student diary 2008–2009 1895 GeographyUG OUT.indd 3 12/1/09 15:51:31 1872 2008 diary cover final.indd2 2 13/6/08 17:30:07 design for print · www.designforprint.org · david@designforprint.org · 0118 969 3633

Design for Print believe that company newsletters mapinfocus need not be boring. Inviting and appropriate an occasional MapInfo newsletter for the public sector in Europe design, careful copy Autumn 2005 editing and detailed work To this end, our continued mission News in brief is to deliver accessible Location on excellent typography Intelligence solutions. In this newsletter we outline the benefits to MapInfo adds Confirm Asset ™ Local Government from the user’s and Infrastructure Management distinguish this piece for experience. We also highlight the to its portfolio to provide cus- development of products, like tomers with complementary services and comprehensive MapInfo Exponare, which MapInfo Corporation. business applications solutions provide web-based solutions for for the public sector. organisation-wide and public inter- faces and meet the evolving need for flexible and usable web map- Prior to their take-over ping capabilities. Local Authorities relate the Public Safety News 6 7 Further, with a growing demand powerful benefits of web-based Location Intelligence for deliv- on the public sector to meet Central by Pitney Bowes, we ering public communications and Local Government directives, and internal data sharing with Location Intelligence is playing an Group Sales Director Location Intelligence: Steve Broughton Location Intelligence: MapInfo Exponare. increasingly critical role in helping were main suppliers of to deliver key targets. With the joins MapInfo a matter of national security the new dawn for GIS growing usability of simple mapping software, many of these Steve Broughton has been appointed as Group Sales Director, The Police National Information and Coordination Centre targets can now be achieved – print and design to the Welcome to the latest issue of MapInfocus, Location Intelligence is a MapInfo EMEA; a specially created role reflecting the company’s not simply as a tick in the box, (PNICC) has adopted a MapInfo solution for its new our newsletter for the European public sector. matter of national security: but as an ongoing mechanism for strategic response to rapid market growth in the enterprise arena. resource intelligence system. Police National Information growing municipal efficiencies. and Coordination Centre European offices of this At MapInfo, we believe that the need to be designed to cater for a Systems Ltd, and GeoBusinessimplements a new resource In parallel, Steve is tasked with Joining MapInfo from Business environment, underpinning requirements both at home PNICC, a division within the If you would like further inform- traditional approach to publishing broad range of public sector users, intelligence system specially the strategic integration of the sales Solutions Ltd a provider of location- Association of Chief Police Officers Objects (UK) Ltd where he was Vice MapInfo’s corporate growth plans and overseas. ation on any of the stories covered maps ‘by GIS experts, for GIS often with limited GIS experience, designed and built by MapInfo. (ACPO) supports police forces in teams, following the company’s based analytical and modelling President and Managing Director, and its business development in this issue, please do not hesitate experts’ is too restricting. Web but with much to gain from access leading global information ‘MapInfo plays a pivotal role England and Wales whenever in recent acquisitions in the UK services and software. Steve Broughton is charged with focus across key vertical sectors; to contact your MapInfo Account mapping has become a main- to valuable Location Intelligence in this revolutionary system for an emergency situation the issues Manager. Tel: +44 (0)1753 848 200. stream discipline and applications solutions. including asset management driving the value of Location specifically, public sector, retail, resource management,’ says and resources may be beyond the solution providers Southbank Intelligence across the enterprise telecommunications and finance. mapping company. PNICC information officer, International experiences: remit or capacity of any one or From School transport to Mike Brown. MapInfo Priority group of police forces. transport information to citizens, third world rural development and manage the redeployment Manager, MapInfo. ‘By creating ‘It was no longer acceptable to through GIS technology. to crime prevention - with Essentially a Business Intelligence Local Shopping Patterns: resources. a framework detailing a compre- Outcomes Quickstart: rely on spreadsheets and stand to regenerate town centres andexperiences from Vietnam, to parks throughout Great Britain. tool, the new system provides for Notably, good addressing capab- The company experienced hensive, location based ‘itinerary’, India, Australia and the USA. alone reports to be sure of what understand the catchments and a central mapping of location- Critical to today’s uncertain mete- ilities are also referenced and can The NSLSP can be combined with an invaluable town centre the PNICC is in a stronger position beyond a ‘tick in the box’ resources we had to deploy at any business potential of a shopping based resources across more than orological and terrorist climate, help in at least six other Outcomes any MapInfo data set available at to swiftly and efficiently order the centre or town. one time. Now we have a real-time, 43 police forces in the country in the MapInfo system will provide whilst contributing to broader Postcode Sector level, such asde- planning tool deployment of resources to meet a considerable increase in location based management tool, order to respond to national and a valuable reporting tool for In addition to comparison goods service improvement strategies mographic, income, lifestyle It is increasingly critical for local authorities to adopt the benefits the growing needs of national which allows us to accurately international events and incidents shopping patterns, the NSLSP Cabinet Office Briefing Room across the board. or expenditure, enabling organisa- and international security.’ of Location Intelligence: Geographic Information Systems (GIS), Transport for London deploys a deploy officers and equipment – with greater efficiency. A new MapInfo dataset, the 2005 National Survey of Local Shop- identifies the catchment area ground-breaking data analysis (COBR), the UK Government tions to visualise the primary, sec- mapping and addressing systems – in delivering a number of the Beyond the need to comply with sales in response to their nationally or internationally – The system allows ease of access and penetration rates achievedsolution using MapXtreme ping Patterns, is the most comprehensive and definitive source committee responsible for ondary and tertiary catchments Now in the process of full deploy- Central Government directives, ODPM’s Priority Outcomes. Iain Daws, Strategic Market Manager, whilst being certain of retaining and data interrogation by opera- by branches of grocery retailers, and/or shopping population responding to national emergen- of comparison goods, grocery and retail park catchment and through MapInfo partner ment, the web-based data collec- location-based information systems Public Sector, MapInfo EMEA outlines the case for Location the needs of individual forces including leading players like Minnerva. tions and senior officers across the profiles for any individual location cies and for providing the Prime penetration rates available and is based on the largest house- tion system provides a compre- provide a variety of other benefits. across the country.’ Intelligence solutions. Asda, Morrisons, Sainsbury’s, country to assess location-based first public sector newsletter. or group of locations. Minister with vital information hold survey of shopping destination preferences undertaken hensive analysis of the location Tesco and Waitrose and provides resource data as a critical decision Government and public services of the day and secure lines of ‘The resource management of manpower, equipment and in Great Britain. As well as providing a robust mar- The Priority Outcomes specify for citizens to be able to contribute the data required for detailed local resource and reporting tool. are geographic by nature and map- communications to the police, system created by MapInfo for facilities, typically required for ket benchmark for retailers and the use of GIS in two cases and to environmental improvement competition analysis purposes. ping is becoming more and more army, hospitals and all other the PNICC clearly illustrates the Once fully deployed, the system operations relating to public Incorporating three data sets: non- of comparison goods trading loca- shopping centre owners, the encourages its use as part of by reporting incidents through For more information email important to Local Government relevant branches of Government. overwhelming benefits of Location will reduce the effort and resource disorder, terrorist-related incidents food, grocery and Retail Parks, the tions (towns/shopping NSLSP can also be an invaluable several others. Specifically: G5 – GIS technology and G14 – europe@mapinfo.com. www.mapinfo.co.uk Intelligence led solutions,’ says previously required by ACPO to and any of the increasing number NSLSP identifies the catchments centres);grocery branches (super- planning tool for Local Authorities Local Environment: the ability Transport: provision of real time continued on page 2 gather statistics, produce reports Mike Ashmore, Corporate Account of significant resource deployment and catchment penetration rates stores and supermarkets) and retail and town centre managers seeking New York maps crime Cumberland County (US) residents find out what’s Hints and tricks: Seamless Layers The New York Police Department has adopted MapInfo technology as a critical component of its new Real Time Crime Center. in their backyard • Click OK. What is a Seamless Layer? If you want to do this to a tab file With more than 12m emergency ‘Strategic mapping capabilities that has attributed data then the • From the Tools menu, point provide NYPD crime analysts calls and 1.3m complaint and A Seamless Layer is a tab file Cumberland County in North Carolina is launching a web site structure of the tables has to be to Seamless Manager and with an intuitive way to analyse arrest records processed each year that reads the location of several based on MapInfo Exponare and MapXtreme to provide public the same; the same column and view crimes by type and choose New Seamless Table… by the NYPD, the Real Time Crime other tables and treats them as access to information about real estate and transportation names, the same types of col- location,’ said NYPD Deputy Center is a valuable crime fighting one layer within the Layer Con- The Save Seamless Map Sheet umn e.g. Character, Integer etc. projects. The web site will also deliver enhanced emergency Commissioner Jim Onalfo. resource. The first of its kind, trol dialog box. Changes made dialog box appears. ‘With the added location compo- services, providing municipal responders with more information the technology nerve centre gives The Seamless tool is in the to the Seamless Layer apply to • In the File name box, type a nent, the Real Time Crime Center about the specific location of E9-1-1 calls. detectives instantaneous informa- Tool Manager in MapInfo all of the tables that make up the name. delivers critical information and tion on homicides and shootings Professional. Here is an exam- seamless layer. visual analysis to detectives in • Click Save. flood zones and rural water dis- With the MapInfo Exponare web citywide, enabling them to identify ple of how you would use it: seconds, helping the NYPD Raster tiles are a perfect example tricting is also available. site, residents can now select land and respond to emerging crimes. A message will appear indicat- Open the necessary files; stop spikes in crime before they of why you would use a seam- by address, parcel number or by ing that the seamless table has an example of a raster tile is In addition, Cumberland County become trends and assist in locat- Based on MapInfo MapXtreme, less layer. Rather than opening simply clicking on a map, and see been created. shown left. ing and apprehending criminals.’ is able to enhance its E9-1-1 serv- the system allows detectives to many raster tiles and setting the all of the proposed transportation ices through the web site, result- get detailed maps of the City You can now see a layer in layer • From the Tools menu choose zoom layering and greyscale or Before the Real Time Crime projects within 1,000 feet or a ing in quicker and more accurate precinct-by-precinct and track Tool Manager. control. Use this layer to make Center, detectives had limited translucency options for each half mile of the property. Realtors responses to citizens, especially suspects to locations where they access to information about the your settings. This is a simple individual tile, you can ‘stitch’ • In the Tools list, select the and citizens can use the site and in the smaller municipalities. are most likely to flee. Detectives possible locations of suspects. tool but one that can save you them together and deal with Loaded check box, for the valuable information about taxes, are able to access data from a number Now they can access this inform- a lot of time! Seamless Table Manager. the settings all in one go. of sources in real-time, allowing ation in minutes via phone, fax, better identification of geo- email or pager before arriving graphic relationships. at the crime scene. design for print · www.designforprint.org · david@designforprint.org · 0118 969 3633

Design for Print have long specialised in marketing materials for IT companies. ‘A very useful two days: I will be back with more of my colleagues next year.’ This conference brochure for MapInfo places impactful imagery in a visually appealing layout. Careful attention was paid to text design to ensure that CAF2006 complicated booking and Confirm Annual Forum 6 and 7 June, 2006 scheduling information was Marriott Hotel, Solihull communicated effectively. The brochure integrated with a range of other conference materials, including exhibition AGENDA OUTLINE · 6 JUNE 2006 A G E N D A O U T L I N E · 7 J UNE 2006 STILL NOT C O N V I N C E D ? HERE IS WH AT P R E V I O U S C A F panels, flags and giveaway Please tick the sessions you wish to attend: Please tick the sessions you wish to attend: ATTENDEES H AV E T O S AY : 09.00–09.30 Registration 09.00–09.30 Registration 09.30–09.40 Welcome & Introduction 09.30–10.00 Confirm Product Road Map CAF2006 ‘The approach of the CAF is very well 09.40–10.10 What’s New in GA: Confirm Version 6 items, and the conference structured and provides the user with 10.00–12.00 UKPMS Professional 10.10–10.20 Customer Services Update User Group Meeting transparency & development.’ Confirm Annual Forum 10.45–12.45 Environmental Professional 10.00–12.00 Engineering Professional User Group Meeting User Group Meeting was a great success. ‘Evening meal was excellent and got 10.45–12.45 Arboriculture Professional 10.00–12.00 Bridges Professional 6 and 7 June, 2006 THE MARRIOTT HOTEL · SOLIHULL User Group Meeting people from different areas talking.’ User Group Meeting Marriott Hotel, Solihull 10.45–12.45 Street Lighting Professional 10.00–12.00 MAC Professional This year’s event is being held at the prestigious Marriott User Group Meeting User Group Meeting ‘The CAF is well organised and Hotel in Solihull. This four star hotel with conference 10.45–12.45 Property Professional User Group 10.00–12.00 Street Works Professional With our detailed kowledge facilities will provide excellent home from home well established.’ User Group Meeting comforts whilst attending the Confirm Annual Forum. The Confirm Annual Forum is the ‘must attend’ event for all Confirm customers. 13.45–14.30 BS7666 Gazetteer Management 13.00–13.30 Chairperson Round Up & Review System (GMS) Seminar ‘2005 CAF was very informative The venue is conveniently located close to the M5, M6 The two-day forum is packed with user groups and cross discipline sessions, interactive 13.45–14.30 RedSkyIT Summit/Confirm Works of print production, we can and M40 and only a few minutes off the M42. Birmingham and great fun.’ 13.30–15.00 Asset Management Workshop and Asset Management (WAMS) workshops and seminars, consultancy drop-in sessions and much more. Book today airport and train station are just 10 minutes away. 13.30–15.00 Reporting Workshop Seminar 13.30–15.00 Mobile Working & the Efficiency ‘Top marks for a well-run forum.’ and look forward to this training, consultancy and networking opportunity! 13.45–14.30 Asset Valuation Workshop Free venue parking is available for up to 300 vehicles. Agenda Workshop advise on the most effective 13.45–14.30 Transport Research Laboratory (TRL) 13.30–15.00 Bookings Module Workshop Asset Management & the United 13.30–15.00 Masterclass Training Sessions 1–3: TBA Kingdom Pavement Management REASONS TO ATTEND Systems (UKPMS) Seminar Consultancy Drop In Sessions 15.30– printing techniques, • Over 250 other Confirm users attend & Networking CONFERENCE HIGHLIGHTS 15.00–16.30 Masterclass Training Sessions 1–3: TBA W H O S H O U L D AT T E N D ? • Have your say and participate in specialist user groups 15.00–16.30 Traffic Management Act (TMA) • Interactive user groups and The Confirm Annual Forum is the ‘must attend’ event See www.mapinfo.co.uk/caf for the latest agenda Workshop: How does it impact • Networking, networking, networking cross-discipline sessions and session details non Street Works users? whether short-run digital for all Confirm users. Delegates range from day-to-day • Topical interactive workshops and seminars • Customer presentations with 15.00–16.30 Customer Services, CRM (Customer users to strategic representatives from local authorities, • Training and consultancy sessions Relationship Management) System real-working examples managing agent contractors, utilities and the Highways Integration & Customer Services • Hear other users tell their stories Agency. If you have an interest in Confirm, want to see Register today! • Hands-on consultancy for as few as 25 individually .NET Web Client Workshop new developments and benefit from some training • Sneak preview of the latest Confirm software • Interactive workshops and seminars 15.00–16.30 Spatially Enabling Confirm Workshop www.mapinfo.co.uk/caf and consultancy... Register Today! • Networking barbecue on June 5 and a four-course banquet If you have any queries regarding this event, 15.00–16.30 Contract Management and tailored to your needs Email: caf@mapinfo.com Maintenance Management Workshop with casino night entertainment on June 6 please call the CAF team on +44 (0)1634 880 141 • Excellent networking opportunity personalised copies, or large or email caf@mapinfo.com • Excellent conference facilities with ‘home away from home’ Tel: 01634 880 141 16.30–17.00 Chairperson Round Up & Review • Networking evening event including four star accommodation/leisure facilities 19.30–23.30 Conference Networking Dinner For the latest information or to register on-line visit: a four course banquet and evening Fax: 01634 880 383 • And if that’s not enough... it’s the biggest event . www.mapinfo.co.uk/caf entertainment format offset lithography for in the Confirm calendar! editions of 10,000 or more. design for print · www.designforprint.org · david@designforprint.org · 0118 969 3633

Hawkhurst Lighting needed a high impact catalogue for their lighting products. We designed a logo for the new company as well as a visually appealing brochure which makes the most of the products themselves. This was supplied as printed copy and as a web-ready Acrobat PDF wall lighting spotlighting file which was then placed on the company website. The catalogue generated Cassia Acacia Hakea Mini 1 Minor 1 Minor 4 wall considerable interest Part No: LS201A · 12v Part No: LS121A · 12v Part No: LS101A · 12v Part No: 2461-0 · 12v Part No: 9508-0 · 12v Part No: 2516-0 · 12v Lamp: 20w max MR16 Lamp: 2 x 50w max MR16 Lamp: 50w max MR16 Lamp: 12 – 35w MR11 Lamp: 20 – 50w MR16 Lamp: 20 – 50w MR16 Available in copper, aluminium in the new company. Available in copper, aluminium Available in copper, aluminium Just 90 x 76mm, this miniature Larger than the Mini at 139 x Also in white, this simple, or a range of powder coated or a range of powder coated or a range of powder coated spotlight is ideal for highlight- 85mm, the Minor takes a non-adjustable fitting requires finishes, this outdoor down- finishes, this outdoor up and finishes, this fully adjustable ing garden features. Also avail- brighter lamp and also comes an external transformer and lighter requires an integral downlighter requires an integral outdoor spotlight needs an able in brass and white finishes with a ground spike, in white comes with optional louvre transformer: LSTE3. transformer: LSTE3. integral transformer: LSTE3. and with a ground spike. and in a version with integral and glare shield. Requires transformer. transformer (Minor 2). Barbican Terran Terran Minor 3 Patrol 1 Ravenna Lowlighter Part No: EXT6211 · 240v Part No: EXT6451 · 240v Part No EXT6481 · 12v Part No: 7162-0 · 12v Part No: 3611-0 · 12v Part No: KLV275 · 12 or 120v Lamp: 1 x 60w E27 GLS Lamp: 1 x 75w E27 GLS Lamp: 1 x 60w E27 GLS Lamp: 35 – 50w MR16 Lamp: 35 – 100w AR111 or Lamp: 20 – 50w MR16 or 1 x 20w E27 PLE-T or 1 x 15w E27 PLE-C or 1 x 20w E27 PLE-T PAR36 A compact yet powerful garden With its striking contemporary light, in white, black and RAL Modern Italian exterior fitting Satin silver finish aluminium Die-cast aluminium wall A more powerful floodlight for design and full adjustability, the colours, ideal for spotlighting in silver grey cast aluminium flush wall light and bollard fitting, glare free light larger garden features in white, Ravenna is ideal for a wide medium-sized garden features. with smoked polycarbonate with opal polycarbonate lens. distribution via 4mm black and RAL colours. range of uses and can even be lens. tempered glass. Also available with integral fitted on walls and in trees. transformer. Exterior Lighting Exterior Lighting Exterior Lighting Ravenna Lowlighter Ravenna Highlighter Scarab Part No: EXT6522 · 240v Part No: EXT6441 · 240v Part No: EXT6421 · 240v Part No: KLV275 · 12 or 120v Part No: KLV 710 · 12v Part No: KLV170 · 12 or 120v Lamp: 1 x 60w E27 GLS Lamp: 1x60w E27 GLS or Lamp: 1 x 60w E27 GLS Lamp: 20 – 50w MR16 Lamp: 20 – 50w MR16 Lamp: 20 – 50w MR16 or 1 x 15w E27 PLE-T 1 x 5w E27 PLE-T Silver grey cast aluminium The Ravenna Lowlighter in In die-cast brass with verde A very adaptable light which wall bracket fitted with Polycarbonate wall fitting Brushed nickel finish die-cast brass is also available in green finish. Ideal for accent can either be used as a spot- integral PIR (Passive with a black or white base flush wall light with this attractive verde green finish lighting for landscape or archi- light or be aimed downward to Infra-Red) unit: turns the and white lens opal acrylic lens. with spot or spread lens. tecture. Its unique swivel softly accent garden features light on when it detects mount is just one of many including paths. movement. options available in the range. design for print · www.designforprint.org · david@designforprint.org · 0118 969 3633

We create great looking logos for all kinds of companies. Logo design means more scientific and technical consultants than just coming up with a compelling image. Taking the trouble to understand the company and its market, we provided Pharos with a company name as well as a corporate identity scheme. This was then implemented across all the company’s communications, including a range of Word templates for in-house use. design for print · www.designforprint.org · david@designforprint.org · 0118 969 3633

We have worked with a number of arts venues The First Wallabies including the River & Tourists and Olympians Rowing Museum in Henley and the World Museum of Tour Statistics Rugby at Twickenham. long distance Vancouver Plymouth travellers: the Chicago Naples New York San Francisco We produce catalogues and tour criss-crossed Port Said to Sydney the UK, covering via Hawaii Colombo over 3,000 miles. exhibitions that respond The Wallabies • Hartlepool Fremantle travelled an sympathetically to the Melbourne Sydney Wakefield • additional 26,122 • Birkenhead • Fallowfield miles during the work displayed. Legibility • Leicester tour. • Abertillery Cambridge • • • Gloucester • •Pontypool • Llanelli • Oxford • • Penygraig Swansea • • • • • Newport Neath Pontypridd • Dropped goals* Cardiff • Penalty goal* Points scored in all matches Conversions* and the users’ needs1972 are Richmond • • Blackheath • Taunton Tries 1895 1899 1925 1930 1934 1948 1949 1951 1967 1970 1971 • Portsmouth • Plymouth • Camborne Carmichael 122 1 1 Russell 72 24 McCabe 60 20 always paramount. Diana Bishop* (nee Carroll 57 19 McKivat 33 11 Match results, including test matches DUWBC won the Won one gold medal Third equal place Women Members of Durham St Mary’s College BC Armstrong College Invitation race for lady The Colleges’ Athletic Inter-collegiate Ladies 56 years after women Dix 30 10 Monday 10 August, 1908, Melbourne Cricket Ground Monday 26 October, 1908 Saturday 28 November, 1908 Wednesday 13 January, 1909 Hickey 29 9 1 Australia 32 · Cornwall (for England in the Olympics) 3 Australia 24 · Victoria 6 Australia 8 · Somerset 0 Australia 11 · Bristol & Clifton 3 Row 26 5 1 4 coxed fours gold at BUSF and two gold in Women’s Head undergraduates Women’s Hostel founded (on the Wear) WBC and St Mary’s scullers at Durham Union lifts the ban on Challenge Cup first applied to become Preston) becomes the Monday 17 August, 1908, Fremantle Oval Wednesday 28 October, 1908 Wednesday 2 December, 1908 Saturday 16 January, 1909 McCue 24 8 Australia 58 · Western Australia 6 Australia 8 · Combined Army & Navy 6 Combined Mids & East Mids Counties 16 · Australia 5 Australia 15 · Plymouth 6 Moran 21 7 medal at the of the River admitted to Durham reported to be rowing College BC stage the Centenary Regatta women competing in inaugurated members, Durham medals at UWRA first Durham woman Saturday 26 September, 1908 Saturday 31 October, 1908 Saturday 5 December, 1908 Saturday 6 February, 1909 Prentice 21 7 Australia 24 · Devon 3 Australia 29 · Durham 7 Australia 24 · Anglo-Welsh 0 Australia 27 · University of California 0 Daly 19 3 5 Thursday 1 October, 1908 Wednesday 4 November, 1908 Saturday 12 December, 1908: test match Wednesday 10 February, 1909 University first inter-collegiate rowing races Universities Athletic ARC admits women to row internationally Parkinson 15 5 Wales 9 · Australia 6 Australia 16 · Gloucestershire 0 Australia 18 · Northumberland & Cumberland 6 Australia 13 · Leland Stanford University 3 (BUSF = British (The Hostel became Two scullers from AB Burge 13 3 2 Saturday 3 October, 1908 Saturday 7 November, 1908 Thursday 17 December, 1908 Saturday 13 February, 1909 women’s (timed) Union Championships (in the European Griffin 12 4 Australia 18 · Cornwall 5 Australia 37 · Cheshire 3 Australia 11 · Glamorgan League 3 Australia 17 · All-California 0 Universities Sports St Mary’s College for Armstrong College Durham Combined Bede Smith 12 4 Wednesday 7 October, 1908 Wednesday 11 November, 1908 Saturday 19 December, 1908 Saturday 20 February, 1909 Middleton 12 4 Australia 16 · Glamorgan County 3 Australia 24 · London 3 Australia 5 · Newport 3 Australia 23 · Vancouver 0 boat race Championships) Federation Richards 12 3 Women only in 1919) took part Colleges WBC raced Saturday 10 October, 1908 Saturday 14 November, 1908 Wednesday 13 December, 1908 Wednesday 24 February, 1909 Craig 9 3 Australia 11 · Penycraig 3 Australia 11 · Cambridge University 9 Australia 3 · Abertillery 3 Australia 26 · Victoria 3 25 Durham women Barnett 6 2 UWRA = University Thursday 15 October, 1908 Wednesday 18 November, 1908 Saturday 26 December, 1908 Saturday 5 June, 1909 Kings College crews on McArthur 3 1 Australia 15 · Neath and Aberavon 0 Australia 19 · Oxford University 3 Swansea 6 · Australia 0 Australia 22 · New South Wales 16 Armstrong College have since achieved McMurtrie 3 1 Saturday 17 October, 1908 Saturday 21 November, 1908 Monday 28 December, 1908 Women’s Rowing Matches played: 38 the Tyne two weeks Llanelli 8 · Australia 3 Australia 24 · Yorkshire 0 Cardiff 24 · Australia 8 Wood 3 1 Women’s BC founded Won: 32 Gavin 3 1 international honours Saturday 24 October, 1908 Wednesday 25 November, 1908 Saturday 9 January, 1909: test match Association) Drew: 1 Australia 9 · England 3 Australia 3 · London 0 Australia 12 · Lancashire 6 later Hammand 3 1 (on the Tyne) *Incomplete data available Ladies Open Fours Glamorgan League Western Australia Northumberland Cambridge Uni All-California Appearances Stanford Uni Anglo-Welsh event introduced at Penycarreg Army/Navy Lancashire Glamorgan (Olympics) Oxford Uni Abertillery Gloucester Vancouver California California Plymouth Yorkshire Somerset Midlands Cornwall Cornwall Swansea Newport Position England Victoria Victoria Durham London London Chesire Llanelli Cardiff Bristol Leland Points Devon Neath Wales Tries Durham Regatta Barnett Prop 6 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Bede Smith Centre 12 4 12 1 1 1 1 1 1 1 1 1 1 1 1 Burge, AB Back Row 13 3 6 1 1 1 1 1 1 1 1 1 1 1 1 Burge, PHB Lock 0 0 4 1 Carmichael Full Back 122 1 15 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Carroll Winger 57 19 11 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Craig Back Row 9 3 6 1 1 1 1 1 1 1 1 1 1 1 1 Daly Centre 19 3 12 1 1 1 1 Dix Full Back 30 10 15 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1986 1990 1991 1993 2001 2002 2003 2004 2005 2006 2007 2008 Flanagan Back Row 0 0 6 Gavin Back Row 3 1 6 1 1 1 1 1 1 1 1 1 1 1 1 1 Griffin Hooker 12 4 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Hammand Hooker 3 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Hickey Centre 29 9 12 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 DUWBC 4+ selected Won Club Fours Won Club Eights at UAU women’s Won College Eights BUSA women’s Won Senior Quad Won two gold Won six gold medals Sophie Hosking won Mandible Centre 0 0 12 1 1 1 1 1 1 1 1 1 1 DUWBC and DUBC Third place in the McArthur Lock 3 1 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 McCabe Centre 60 20 12 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 to represent GB at champions champions Sculls at Henley medals at BUSA at BUSA. Won at Henley Women’s Henley Women’s amalgamate at Henley Women’s silver in the World Women’s Head of McCue Lock 24 8 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 McIntyre Prop 0 0 1 1 1 1 1 Senior Quad Sculls U23 Championships Regatta Regatta Regatta Women’s Regatta Championships GB the River McKivat Fly Half 33 11 10 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Won Lightweight Won Open Coxless McMurtrie Back Row 3 1 6 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 at Henley Women’s lightweight quad Middleton Back Row 12 4 6 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 One gold medal Three gold medals Coxless Pairs at Tracy Langlands* Fours and Senior USA champions, Moran Lock 21 7 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Murnin Flanker 0 0 6 Regatta Sculls at Henley Sophie’s father David at BUSA (British at BUSA Henley Women’s Prentice Fly Half wins bronze in the 21 7 10 1 1 1 1 1 1 1 1 1 1 1 1 1 winning 15 gold Parkinson Centre 15 5 12 1 1 1 1 1 1 1 Richards Back Row 12 3 6 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Won Lightweight Hosking (DUBC Universities Sports Regatta World Championships Women’s Regatta medals in women’s Row Back Row 26 5 6 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Russell Winger 72 24 11 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Quad Sculls at Association) (lightweight double 1976–77) won World events Stevenson Scrum Half 0 0 9 1 Naomi Hoogesteger Wood Scrum Half 3 1 9 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 scull) Henley Women’s Championship gold won a World Regatta in 1980 Tracy was the first Championships bronze Won four gold Alice Freeman and woman from DUWBC medal in the GB medals at BUSA Louisa Reeve win to win international lightweight quad honours sculls. Naomi began World Championship rowing in Durham in bronze medals in 2001 the GB ·eight photographs Beauty and the Boats art and artistry in early british rowing · 78 79 rowing Emma Hall-Craggs, ‘Henley Boat Club’per ink caption ‘Cups Contended for at Henley DUBC women’s coach, Regatta’ stereoview 1858 stereoview 1859 8.5cm x 7.6cm [TEW] nominated ARA coach 8.4cm x 7.0cm [TEW] If getting a good photographic portrait of an afloat single was a challenge, When viewed through a stereoscope, of the Year, the first capturing an eight was a task for the perhaps the first example of hand-held gods. Lesser mortals could be content entertainment system hardware, the woman to win the with a group pose on dry land, where stereoview, consisting of a pair of the greater obstacle might be finding a images of the same subject pho- award competent colourist to tint the image. tographed from slightly different This is the earliest photograph I have angles, appears to have three-dimen- seen of a Henley boat club. sional depth. Members of the public who might not have access to the silver 149 Prebends Bridge in Durham looking downstream towards the weir · photograph: Richard Hilton *Honorary Palatinate vaults of Bond Street could admire this stack of sterling on display at the Regatta, and purchase this souvenir of reflecting glory for easy home viewing. 151 Eight-oar crew outside a ‘The Exeter College Boat Club Crew’ boat house by Poulton by Maull stereoview 1858 carte de visite c.1860 8.5cm x 7.5cm [BAAA] 6.5cm x 10.5cm [TEW] In this unusual view, the crew share The camaraderie of rowing owes much their portrait space with their boat, but to the boat house, however humble. this is no ordinary vessel. This is the first This unidentified, fairly well dressed, keel-less eight-oar racing boat, initially eight-oar crew could likely have chosen brought to Henley by Royal Chester a more scenic venue for their portrait, Rowing Club in 1856 (see the medals on but this image, which may show an display for the results), and brought early Tideway boat house prior to the back by Exeter in hopes of finding sim- construction of the more imposing ilar fortune. It didn’t start a trend in structures of the later 19th century, sug- rowing portraiture, but this image pro- gests a sentiment that demanded vides a rare view of the innovation that recognition of the boat house as terra transformed the lapstrake lines of a hull sancta. The boat house remains an hon- into the smooth surface that has given oured situs for rowing imagery today. greater speed ever since. 152 150 design for print · www.designforprint.org · david@designforprint.org · 0118 969 3633

Just published by the Two gillian clark · Down by the River the thames & kennet in reading Rivers Press in Reading This book tells the unique story of one of Henley Golf Club: a Centenary History James Braid’s ‘hidden gems’. This is not is ‘Down by the River’ a a course as famous as some of his other masterpieces; it does not yet feature in the top 100 courses in the UK and it does not fascinating work of local host PGA tour competitions – although some think it should do both. history by Gillian Clark. The Club has had and continues to have famous members, but this book is about the Club’s ordinary members, their committees and the challenges and struggles which have gone to make the Club what it This collaboration follows is today. As a members’ private club it has faced the on from other publications problems all such clubs face, but it remains determined to keep on improving both course and facilities so that it may continue This fascinating and generously produced by Design for to uphold the traditions of the game for illustrated account of life, work another 100 years. and leisure on the Thames and Kennet in Reading was inspired Print for clients including by the author’s own childhood ‘down by the river’ in Reading. It tells the stories of millers, bargemasters, the River & Rowing lock-keepers, fishermen, boatbuilders and those who rowed, swam, fished or boated on the Museum in Henley-on- Thames and Kennet. Shifting patterns of social, economic and technological change reflect 900 years of rise Thames, a local council, and fall in the significance of the waterways to Berkshire’s county town. Gillian Clark was born in Caversham and the River Thames Society grew up in a boat-building family. Childhood henley golf club was for swimming and boating, her parents taking the view, like the father of Arthur Down by the River and Henley Golf Club. Ransome’s Swallows, that ‘if not duffers, won’t A Centenary History drown’. She holds a PhD, edited the first volume of Foundling Hospital documents published by the Berkshire Record Society and also contributed to law · herriot The Thames & Kennet in Reading 1907 – 2007 An Historical Atlas of Berkshire. ISBN 978-1-901677-58-4 gillian clark Brian Law and Michael Herriot £16·00 17 Post-war changes along the river: 1947 – 1960 17 Post-war changes along visiting teams were playing tennis and bowls pair of old railway lines into the ground on which throughout the summer season but they were to run the trolley. He constructed a gantry over Down by the river cover final2.indd 1 09/03/2009 11:43 the river: 1947 –1960 still using the original buildings. Members and the top of the slipway for lifting engines. Motive players were taken across the river by Len Hazell, power came from an ex-naval winch and electrical ferryman and groundsman. Len kept the greens power was from a generator. Frank also designed in perfect condition, rowed across all the deliv- and built a tall metal gantry outside the main eries from the brewery, kept the generator run- shed for lifting boats from trailers or engines from ning and switched it off at 11 pm before he boats. The advent of power tools made working ferried the last group back to their cars. life a little easier, in particular pumps which made People your mother warned you about PEOPLE YOUR MOTHER WARNED YOU ABOUT Harry Isaacs had died in 1942, having contin- short work of emptying flooded boats. Income at PEOPLE ued to enjoy winter bathing to a good age. Moss this time was principally from moorings, storage, Who did your mother warn you about? Friends who are not all YOUR MOTHER Boat Company was then run as a private limited installations and repairs. There were still a few they seem? Suspicious neighbours, or that black sheep company with Frank Pearce and his wife Joan as customers with small boats stored in the shed and relative? Dirty old men, or young ones on the scrounge? WARNED YOU directors. They were able under new legislation still a few canoes, skiffs and punts for hire but the Falling in with criminals and drunkards, or coming to the to buy the lease of the site. They also purchased changes allowed Frank to use his technical skills same bad end as your sister? Foreign tourists, or the clan in ABOUT by 1946 applied to a boat used as living accom- Post-war boating the part of Fry’s Island between George Lewis’s and to move away from boatbuilding. However he the next valley? Or just People Like That? modation or to a 4 or 6-berth holiday boat with garden and the Reading Rowing Club that held did any repairs needed to the racing eights stored The war accelerated both the design of marine basic facilities. Over the decade the number of the large, open-ended, wooden building on the in the main shed for Sandhurst Military Academy All these and more are present in this collection of stories by engines and the construction of boats for all small boats declined. The skills needed for their Caversham side that had been used by Lewis for and used by the cadets in about 1950. lesbian and gay writers. There are people who listened to waters. Bigger engines could drive bigger boats. maintenance were no longer available, and the barge building and repair. Here Frank installed a The photo below shows a hire cruiser belong- There were developments in materials for boat- their mothers, and some who should have done. There are pleasure of small boating was spoiled by the wash slipway big enough to lift out large cabin cruisers ing to the Maidline fleet that has come alongside building: the use of plywood and fibreglass and tales of life today, and little pieces of our history. Will you generated by the launches. for repair work or for under-cover winter storage. Moss’s frontage for service.2 The company did the introduction of pre-fabrication. These changes The demand in the hire business during the He designed and built it himself, utilising the old not advertise that it provided fuel, water or dare to show it to your mother? speeded up the pre-war trend away from the 1950s was increasingly from a customer who barge ramp, securing the sides and embedding a disposal services but would have allowed the hirer traditional unpowered wooden boats towards wanted to arrive by car and take a launch by the ‘This book changed my life for ever’ – George Michael those driven by petrol engines and, by the end of hour or a cabin cruiser for the day or for longer wartime conditions and petrol rationing, they had periods, depending on size. The Thames Hire affected every business on the river. Cruiser Association was formed in 1955. There The table below of numbers of boats registered was also an increase in private ownership of bigger on the Thames shows how the scene changed dur- motor boats. To survive, companies had to decide ing a period of just over ten years. By 1947 there whether to raise capital to invest in fleets of boats were a thousand more petrol-driven boats on the for weekly summer lets (and still have seasonal river than there had been in 1939. When petrol trade, damaged boats and winter storage prob- rationing finished in 1950 there was a further lems) or to serve the private owner in some other EDITED BY G ABEL-WATTERS increase in numbers and size of boats.1 Although way. Companies or individuals that had taken the term ‘houseboat’ was still in use at the end of part in wartime boatbuilding gained a post-war the decade, the big pre-war luxury vessels like the technical advantage from their experience. Moss’s Satsuma and the Shopgirl, furnished with a piano had the island which provided safe mooring and and servants’ quarters, and used by the wealthy winter storage for privately-owned boats and it was as a place to entertain, were gone. The term was in this direction that the business went. Moss’s also had a reasonable amount of parking space inside and outside the shed and enough Year Petrol launches Houseboats Small boats ground to let customers and the Island Bohemian 1936 1,240 80 10,202 Club members park their cars. The club had 1939 1,595 – 9,826 remained open throughout the war but had 1946 2,193 92 8,670 held no social functions. By 1946 members and 1947 2,569 121 8,253 A Maidline cruiser on the Moss landing stage. Paradise Press: £6.99 Paradise www.paradisepress.org.uk Press Book 1.2.indb 174 9/3/09 16:50:55 Book 1.2.indb 175 9/3/09 16:50:59 design for print · www.designforprint.org · david@designforprint.org · 0118 969 3633

Our clients often say how much they appreciate the comprehensive service we provide. Our work for Bottomline, the leading payment solutions provider, has included illustration, exhibition big thank you A first ever customer satisfaction survey: graphics and the design to all participants in our 94% the results are in of templates for a range 94 % of marketing materials. satisﬁed Using low-cost and speedy digital printing we devised Having launched our C1 program – a company-wide initiative to enhance your customer experience, and ensure all of our customers a four-part employee are at the very heart of our business and always come first – we have now completed our first ever independent customer satisfaction survey. postcard mailout which Thank you to everyone who contributed to the survey. Your views have been invaluable and enable us to focus BL Customer Satisfaction 4pp final.indd that are important to you. our efforts in areas 1 featured a prize draw. -13 20/03/2009 13:31 With every customer contact, 94% What have you been telling us? Key strengths The postcards fitted we can make a difference: satisﬁed 94% Our key strengths lie with our people and products. When we asked you ‘what is the best together to make up the of you are satisfied, of which nearly 1 in 2 of you are either very or extremely satisfied thing about doing business with Bottomline’ the • generate new opportunities quality of our staff was the top answer. 94% • enhance our customers’ experience poster image which was of you would use Bottomline again in the future Suitability of product was the biggest reason why you chose Bottomline in the first place. • seek customer feedback 95% 85% of you are satisfied that we put the needs displayed to staff when • know our customers better of you were satisfied that our products provide the functionality you desire of your organisation first, while a similar percentage feel important and valued 91% customers. they returned to work after are happy with the positive user experience Over 90% of you are satisfied with the level of customer care you received from us. the Christmas break. -13 BL Customer Satisfaction 4pp final.indd 2 20/03/2009 13:31 A1 poster r2.indd 2 12/01/2009 10:46 design for print · www.designforprint.org · david@designforprint.org · 0118 969 3633

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