Methods of communication

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Communication Theory (Communication Skills)

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Methods of communication

  1. 1. Methods Methods of communication of communication By Prof. DAWLE A.P. By Prof. DAWLE A.P. 1
  2. 2. Methods of Communication Verbal Communication Non-verbal Communication
  3. 3. Verbal Communication • Oral Communication • Written Communication
  4. 4. Oral communication • Conversation • Telephone talk • Meeting • Interview • GD • Presentation s • Speeches 4
  5. 5. Written Communication • • • • • • • Letters Memos Notices Circulars Reports Minutes manuals 5
  6. 6. Attributes of Oral and Written Communication • • • • • • • Speed Record Accuracy Length Expense Body Language Feedback 6
  7. 7. Non Verbal Communication • Body Language
  8. 8. Appearance 8
  9. 9. Eye contact 9
  10. 10. Facial Expression 10
  11. 11. Facial Expression 11
  12. 12. Regulate Interaction Microsoft Photo Facial expressions or gestures that are used to control or regulate the flow of a conversation 12
  13. 13. Postures & Gestures 13
  14. 14. Non Verbal Communication • Graphs & Charts • Symbols & Signals • Space • Silence
  15. 15. Non Verbal Communication Color Influences Communication Yellow cheers and elevates moods Red excites and stimulates In some cultures black suggests mourning Blue comforts and soothes In some cultures white suggests purity 15
  16. 16. Non-Verbal Codes • Kinesics: Body Language • Proxemics: Physical distance between the speaker and the listener. • Haptics: touch • Vocalics: refers to modulation of voice. • Oculesics: eye contact
  17. 17. Non-Verbal Codes • Artefacts: relates to distraction towards luxury or any man made object. • Olfactics: smell • Chronemics: related to utilization of time • Paralanguage: Nonverbal aspect of spoken language. 17
  18. 18. Functions of Nonverbal Communication • To provide information • To express or hide emotion • To present an image • To express power and control 18
  19. 19. Microsoft Photo Nonverbal Vary from culture to Signals culture 19
  20. 20. What does this symbol mean to you? • In the United States it is a symbol for good job • In Germany the number one • In Japan the number five • In Ghana an insult • In Malaysia the thumb is used to point rather than a finger 20
  21. 21. Improving Nonverbal Communication Skills •When sending messages • Be conscious of nonverbal behavior • Be purposeful in use of nonverbals • Make sure nonverbals are not distracting • Match verbal and nonverbal communication • Adapt to the situation 21
  22. 22. Improving Nonverbal Communication Skills •When receiving messages • Consider gender, culture and individual differences • Pay attention to all aspects of nonverbal communication 22
  23. 23. 23

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