Framework for collaboration spaces


Published on

  • Be the first to comment

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide

Framework for collaboration spaces

  1. 1. How do we promote and support social innovation in the current, confused landscape of new policies, roles, technology, spaces Social Service changes Cuts councillors Behavioural Social apps Mobile economics Business Innovation Online connectors Network hubs spaces weavers Knowledge Personal Hyperlocal hub apps sites Social Community action Cloud Social Spaces organisers Social Mutual Localism reporters support
  2. 2. I developed these slides to give myself a framework for thinking about collaboration spaces , online and face-to-face. I’m hoping the framework will be be useful for a number of projects I’m starting in 2011. I’ll report on those at There’s some references in the final slide David Wilcox
  3. 3. Collaboration spaces When tackling social challenges we need to think about the goal; the people for social innovation involved; then the methods that may be appropriate; and the Context structure to carry things forward. • Politics What’s possible will be influenced • Policies by the local culture, and wider social • Networks Culture of organisation, and economic context network Goals Challenges Methods Solutions and structures Networks are increasingly important People and their roles because they party define the context and culture, as well as providing structures for action. Methods may be online or offline activities, individual apps, or processes. From model developed People will be defined partly by roles, and by Ann Holmes also by skills, attitudes, and preferences. Collaboration spaces enable us to work through the way we define goals, engage people, choose methods, create processes ... whether workshops or online innovation hubs.
  4. 4. How can we design collaboration spaces and processes amidst new policies, in a media rich networked environment? Lo r ity cal uste ism A Need to connect ... 1. Domains of 2. New attitudes Service changes Social action innovation and skills Goals Challenges Methods and structures Solutions Ne People and their roles infl tw i al ue ork oc dia nc S e e m
  5. 5. 1. Landscape view: domains for a social innovation framework Ne les w ro str ewimate Co uc N An nn ec tur t es Social Social artists networks What social spaces Challenges Solutions to combine? Social Social apps assets En Ne ab ces le w sta in ur me t, su so re r ppo tho Su ds N ew
  6. 6. 2. Personal view: each domain requires new skills ... Develop Raise profile, increase Build new skills, social capital personal attitudes network What personal spaces Blend and capacity to work across Use network on-offline knowledge domains? Use Manage personal knowledge apps Design workflow ... in personal workspaces
  7. 7. Solutions: develop within domains + between them Community organisers Social reporters Knowledge hub Connected councillors Hyperlocal Network Partnership coordinators Our Society weaving Business connectors Local and Guides, training interest network for new roles platforms Social collaboration spaces Network and Workflow design and personal asset mapping workspaces Social Social apps assets stores Sustainability planning Big Society Bank Social app store Crowdsourced funding Knowledge hub store Volunteering Social collaboration spaces online and face to face, local and central
  8. 8. Collaborative development We need work on specifics • Roles in networks and network development • Tailored guides on using social media apps for specific roles • Design of personal workflows in the use of apps • Ways to blend online and offline methods • Systems/network thinking for sustainability planning Workshops Game sessions We also need collaboration spaces to bring different domains and ideas together • Online spaces like Simpl and the innovation hub • Social by Social game • Other workshops - like Social Spaces Travelling Pantry • Social Media Surgeries Online spaces
  9. 9. The Social by Social game Full description here The game creates a collaboration space within which people follow the sequence previously outlined, from developing a scenario to developing a plan, with the main emphasis being on choosing methods. - the social apps domain. There are limited options within the game for exploring other domains: the network of stakeholders to be engaged, the roles and resources. The game has been used with • presentations and exercises beforehand to familiarise people with the ideas and methods (apps) • hands-on demonstrations or social media surgeries so people can explore the practicalities of the plan that they have developed The game provides one way to put the collaboration framework into practice for a local community, network or organisation. We can develop it so that there is more balance between the different domains of role, apps, networks, resources - and/or make these modules. We can also develop links between the game method cards (apps) and an evolving social apps store: the roles and guides; and ways of mapping networks and planning use of resources.
  10. 10. NEW GAME FOR NEIGHBOURHOODS AND NETWORKS Players also agree any existing working links between roles by producing a Background basic network map. The game is now ready to start. The Social by Social game has been successful in helping people plan Play what social media and other communication methods they might use in localities, organisations and networks. During the course of play in a Players examines the activities, methods and resources allocated to their role workshop, people also explore other aspects of the situation ... the and decide what initiatives they wish to take, while considering the allocations stakeholders, resources available, and who would do what. made to other roles. A period of dealing (say 15 minutes ) now ensues where alliances may be formed to: The current policy context makes it even more important to take a whole system approach when there will be fewer resources, and • Pool resources projects and services may be delivered by local groups and social • Act towards a shared goal enterprises rather than public agencies. We need to do “more with more” by releasing assets in the community or organisation, and • Act jointly to secure resources from outside the network. animating the total network of interests involved. At the end of dealing period, players will announce the deals that have been Outline made and the projects that they support, listing the activities, methods and The following notes outline a possible game that simulates this resources entailed. The Facilitator, representing policy makers and all external approach. It could be used “for real” or as a way to open discussion elements, will announce: around the key issues, and new frameworks for thinking that are needed. It brings together key elements in our thinking about social • external events that have local effects innovation: • The results of funding or other support bid for • Roles • Any local events which may directly affect local initiatives • Methods • Any national events that may affect role types (eg changes in charity law, etc.) • Networks • Assets Players now carry out other rounds of dealing and announcing results. The It should be possible to "focus" the game from the point of view of each of these elements - that is, from the point of view of roles or assets number of these rounds to be determined by the time available. depending on what a group of participants wants to explore. Conclusion Game process At the end of the game, players hold a facilitated discussion on: The game will build on the existing Social Media game but with the addition of role playing and network mapping elements. The process • How successful collaborations were in achieving the goals will be something like this: • What alliances, networks emerged • How efficiently the overall resources were used to achieve the goals Setting out the Aims and context The players will agree what they are trying to achieve and the specific • What range of methods were used local context in which they will work by developing a scenario and agreeing broad goals. Social by Social game Defining the roles Drew Mackie and David Wilcox Players will list a set of roles that are active within the scenario defined including agencies, interest groups and stakeholders. The Facilitator then cuts the list to the number of players and assigns a role to each. Each player then spends a short while writing a description of the role and listing its current aims, activities, methods and resources (some of January 5 2011 these may be generated randomly).
  11. 11. References •The context for current thinking is set partly by the UK Government’s Big Society ideas and policies - http:// •I’m helping develop which focusses on the local opportunities •There’s more on social innovation and social technology in the Social by Social book, including a development process for projects •Here’s a post and links on designing events for social innovation •The idea of the Social Apps Store developed here •We talked about roles in Social by Social and I wrote about social artists here - •The UK Government is planning to support training for hundreds or maybe thousands of community organisers gQO0Mf •Antony Mayfield helped me think about workflow •Simpl is a social innovation marketplace currently in beta - •The Innovation Hub is a government online innovation space •About the Knowledge Hub • More here about Tessy Britton’s project Social Spaces and Travelling Pantry workshops http:// • Earlier workshop games at As the framework evolves, I’ll connect resources more directly