Creating mobile strategies based on empathy

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Social design workshop thinking about people and their relationship to mobile technology.

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Creating mobile strategies based on empathy

  1. 1. Creating mobile strategies based on empathy Creating mobile strategies based on empathy
  2. 2. Experience report Q&A Embracing constraints Working in groups Agenda
  3. 3. IndexExperience report Experience Report
  4. 4. http://disinfo.com/2011/08/sf-transit-system-blocks-cell-phone-service-to-thwart-protests/
  5. 5. http://planetevivante.wordpress.com/2008/11/20/playpumps-et-google-eau-potable-en-afrique/
  6. 6. “The core of strategy work is always the same; discovering the critical factors in a situation and designing a way of coordinating and focusing actions to deal with those factors.” Rumelt
  7. 7. Context-first Augment existing answers Create-destroy
  8. 8. ?
  9. 9. Embracing constraints... Embracing constraints
  10. 10. http://www.designother90.org/solution/mpedigree-electronic-resource-system/ http://www.designother90.org/solution/mpedigree-electronic-resource-system/
  11. 11. Hardware Accessibility Durability Signal strength Screen size Speed Security ...
  12. 12. - @inkblurt Hardware Accessibility Durability Signal strength Screen size Speed Security ... Rather than starting with the technology, what if we start with the people?
  13. 13. Sketch by Chris Cheshire Activity 1
  14. 14. http://www.indybay.org/uploads/2013/05/02/food-not-bombs-may-day-immigration-reform-santa-cruz-2013-18.jpg http://www.bradleymanning.org/wp-content/uploads/2013/06/FreeBrad03.jpg Activity 2
  15. 15. IDEO tools and tips for HCD: http://www.hcdconnect.org/ Rumelt on strategy: http://goodbadstrategy.com/ David Armano on persona ecosystems: http://is.gd/dpsux1 NN/g on UX research methods & timelines: http://is.gd/dpsux2 NN/g on thinkalouds: http://is.gd/dpsux4 LukeW on one thumb/one eyeball: http://is.gd/dpsux5 Amnesty International on apps + human rights: http://is.gd/dpsux3 Further Reading
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