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Creating mobile strategies based on empathy

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Social design workshop thinking about people and their relationship to mobile technology.

Social design workshop thinking about people and their relationship to mobile technology.

Published in Technology , Business
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  • 1. Creating mobile strategies based on empathy Creating mobile strategies based on empathy
  • 2. Experience report Q&A Embracing constraints Working in groups Agenda
  • 3. IndexExperience report Experience Report
  • 4. http://disinfo.com/2011/08/sf-transit-system-blocks-cell-phone-service-to-thwart-protests/
  • 5. http://planetevivante.wordpress.com/2008/11/20/playpumps-et-google-eau-potable-en-afrique/
  • 6. “The core of strategy work is always the same; discovering the critical factors in a situation and designing a way of coordinating and focusing actions to deal with those factors.” Rumelt
  • 7. Context-first Augment existing answers Create-destroy
  • 8. ?
  • 9. Embracing constraints... Embracing constraints
  • 10. http://www.designother90.org/solution/mpedigree-electronic-resource-system/ http://www.designother90.org/solution/mpedigree-electronic-resource-system/
  • 11. Hardware Accessibility Durability Signal strength Screen size Speed Security ...
  • 12. - @inkblurt Hardware Accessibility Durability Signal strength Screen size Speed Security ... Rather than starting with the technology, what if we start with the people?
  • 13. Sketch by Chris Cheshire Activity 1
  • 14. http://www.indybay.org/uploads/2013/05/02/food-not-bombs-may-day-immigration-reform-santa-cruz-2013-18.jpg http://www.bradleymanning.org/wp-content/uploads/2013/06/FreeBrad03.jpg Activity 2
  • 15. IDEO tools and tips for HCD: http://www.hcdconnect.org/ Rumelt on strategy: http://goodbadstrategy.com/ David Armano on persona ecosystems: http://is.gd/dpsux1 NN/g on UX research methods & timelines: http://is.gd/dpsux2 NN/g on thinkalouds: http://is.gd/dpsux4 LukeW on one thumb/one eyeball: http://is.gd/dpsux5 Amnesty International on apps + human rights: http://is.gd/dpsux3 Further Reading