Micro Interactions, Conversations & Customers

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    Micro Interactions, Conversations & Customers - Presentation Transcript

    1. Micro Interactions, Conversations, & Customers David Lee King davidleeking.com Topeka & Shawnee County Public Library
    2. what if I don’t want comments?
    3. etc.
    4. Comments comments
    5. status updates
    6. status updates
    7. status updates
    8. The RT the retweet
    9. likes, favorites, ratings
    10. 5 Ways to User Engagement Nirvana . . .
    11. 1 say the stuff in your head
    12. 2 have to give to get
    13. 3 ask, and ye shall receive
    14. 4 listen
    15. 5 dangle a carrot
    16. don’t be dishonest
    17. tools to help
    18. connect
    19. thanks!

    + David KingDavid King, 3 weeks ago

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    Intro to types of interactions using social media t more

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