Micro Interactions, Conversations & Customers
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Micro Interactions, Conversations & Customers

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Intro to types of interactions using social media tools

Intro to types of interactions using social media tools

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Micro Interactions, Conversations & Customers Micro Interactions, Conversations & Customers Presentation Transcript

  • Micro Interactions, Conversations, & Customers David Lee King davidleeking.com Topeka & Shawnee County Public Library
  • what if I don’t want comments?
  • etc.
  • Comments comments
  • status updates
  • status updates
  • status updates
  • The RT the retweet
  • likes, favorites, ratings
  • 5 Ways to User Engagement Nirvana . . .
  • 1 say the stuff in your head
  • 2 have to give to get
  • 3 ask, and ye shall receive
  • 4 listen
  • 5 dangle a carrot
  • don’t be dishonest
  • tools to help
  • connect
  • thanks!