Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries

Freak Out,Geek Out,or Seek Out: Trends, Transformations, & Change in LibrariesDavid Lee King | Topeka & Shawnee County Public Library | davidleeking.com

http://ﬂickr.com/photos/simplearts/501346927/

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this is ... ﬂickr.com/photos/yourdon/2715583000/

this is ... HUGE

What has Changed?http://www.ﬂickr.com/photos/bestrated1/2621358221/

http://www.ﬂickr.com/photos/sir_mervs/2691990934/Competition

http://www.ﬂickr.com/photos/45688285@N00/46323500/ ?

?http://www.ﬂickr.com/photos/benjamingolub/3059525763/

http://www.ﬂickr.com/photos/rkleine/3567189079/

flickr.com/photos/jblyberg/4505413539/ http://www.ﬂickr.com/photos/rkleine/3567189079/

this is a change, too!

Tech Changesin Libraries

1970’s: adapting to OPACs

1980’s: The PC takes off…

1990’s: Internet Appears

2004: “Web 2.0” coined

multimedia publicreal time social The Emerging Web is... 2-way mobile decentralized

real time

decentralized

multimedia

EC =ﬂickr.com/photos/platinum/4555668/ MC

mobile

?mobile

?the web is inmy pocket

?the library isin my pocket

social

http://www.ﬂickr.com/photos/civisi/2611679744/ 2-way

public http://www.ﬂickr.com/photos/sreejithk2000/2385193167/

Tagging RSS Readers Commenting RSS Glue of Web 2.0 User-Generated Friending Content Mashups Web as Platform

What’s Topeka Doing?

Community ManagerScans Horizon Executive Editor Digital Branch ManagerLong Range Planner Evangelist Manager Answers Tough Questions

3 Realities:1. all services will be physical & digital2. we’ll use the web to build unique stuff3. to some, the digital branch will be theironly branch

content

multimedia

Community

Front door(s)

conversation ﬂickr.com/photos/ohiouniversitylibraries/3506866503/

in the website

outside the website

what to do? ﬂickr.com/photos/b-tal/116220689/

c e i en er n? p g x sie e d

Why thinkabout that?

you have visitors. right now.What kind of experienceare they having?

Plan yourlibrary experience ﬂickr.com/photos/ocarchives/3952964087/

ﬂickr.com/photos/deansfurniture5/2462980045/

ten l is ﬂickr.com/photos/94379417@N00/4808475862/

what arethey sayingabout you?

askﬂickr.com/photos/francois/ 404908918/ focus groups

http://www.ﬂickr.com/photos/librarycommission/5041836636/ be snoopy (just a bit)

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v e o nts pr oi Im P u chT o

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ﬂickr.com/photos/picturesofthings/2437232419/

ﬂickr.com/photos/pperdue/3573858061/

whichis it?

ﬂickr.com/photos/poblibrary/2674563551/ your processis showing

go whereﬂickr.com/photos/beavis/2425374221/ people gather

http://ﬂickr.com/photos/gaetanlee/118885175/

pesquisaconsumo.blogspot.com/2010_04_01_archive.html it’s adestina tion

it’s adestina tion

Text Also adestina tion

interac tion is key

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yourstuff

yourstaff

Textactual staff

actual staff

ask! http://ﬂickr.com/photos/oberazzi/318947873/

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what’s next? ﬂickr.com/photos/b-tal/116220689/

st enl i ti ac to on i nt er po u in ch it’s a tsdestina tion

Why Pay Attention to these changes?

1.The rest of the world is already there http://www.ﬂickr.com/photos/wwworks/2222523486/

2.You can be the example http://www.ﬂickr.com/photos/13933408@N06/2197666469/

Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates the central facility Lester Public year. Thea library serves a population 130000 items per year. ThePublic library. This library of 13000 residents . 130000 items per year. The library serves a population of 13000 residents .

3. Connectwith your community http://ﬂickr.com/photos/fcpl/2275150197/

4. community pulse http://ﬂickr.com/photos/davemorris/59066078/

http://ﬂickr.com/photos/pinkpooch/894503710/ 5. You set the pace

ﬂickr.com/photos/ajguel/5033855605/ Tackle Change

model the way/www.flickr.com/photos/jblyberg/4028376129/

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Customer Journey Mappingﬂickr.com/photos/thetoad01/2317084812/

improving the ordinary ﬂickr.com/photos/rvettese/264579764/ ﬂickr.com/photos/goatopolis/189188667/

know your patrons

http://www.ﬂickr.com/photos/ﬂing93/115162765/

communic communication communicatioommunicationcommunicat mmunication communicationmmunication communication ommunication communicationommunication

Gauge your staff http://ﬂickr.com/photos/imagezen/150337240/

FindChampions

With great power comes great... ? cibercomics.com/wp-content/uploads/2008/07/bis_layer_spiderman.gif

FindingTime

Changeyourfocus

Schedule your time

This is not your library

This is your library

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Thank You!davidleeking.com

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Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries

by David King on Sep 30, 2011

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Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries — Presentation Transcript