Freak Out,Geek Out,or Seek Out:        Trends, Transformations,           & Change in LibrariesDavid Lee King | Topeka & S...
http://flickr.com/photos/simplearts/501346927/
http://www.flickr.com/photos/girlgeek/29078014/
http://www.flickr.com/photos/jakecaptive/71298126/
http://www.flickr.com/photos/jakecaptive/71298126/
http://www.flickr.com/photos/jakecaptive/71298126/
http://www.flickr.com/photos/jakecaptive/71298126/
http://www.flickr.com/photos/jakecaptive/71298126/
http://www.flickr.com/photos/jakecaptive/71298126/
flickr.com/photos/luc/2944876508/
this is ...              flickr.com/photos/yourdon/2715583000/
this is ... HUGE
What has Changed?http://www.flickr.com/photos/bestrated1/2621358221/
http://www.flickr.com/photos/sir_mervs/2691990934/Competition
http://www.flickr.com/photos/45688285@N00/46323500/                                                     ?
?http://www.flickr.com/photos/benjamingolub/3059525763/
http://www.flickr.com/photos/rkleine/3567189079/
flickr.com/photos/jblyberg/4505413539/   http://www.flickr.com/photos/rkleine/3567189079/
this is a change, too!
Tech  Changesin Libraries
1970’s: adapting to OPACs
1980’s: The PC takes off…
1990’s: Internet Appears
2004: “Web 2.0” coined
multimedia                                publicreal time                     social  The Emerging Web is... 2-way        ...
real time
decentralized
multimedia
EC                                      =flickr.com/photos/platinum/4555668/                                     MC
mobile
?mobile
?the web is inmy pocket
?the library isin my pocket
social
http://www.flickr.com/photos/civisi/2611679744/                                                 2-way
public         http://www.flickr.com/photos/sreejithk2000/2385193167/
public         http://www.flickr.com/photos/sreejithk2000/2385193167/
Tagging   RSS Readers                Commenting RSS       Glue of Web 2.0  User-Generated                         Friendin...
What’s Topeka Doing?
Community ManagerScans Horizon            Executive Editor   Digital Branch ManagerLong Range Planner                     ...
3 Realities:1. all services will be physical & digital2. we’ll use the web to build unique stuff3. to some, the digital br...
content
multimedia
Community
Front door(s)
conversation         flickr.com/photos/ohiouniversitylibraries/3506866503/
in the website
in the website
in the website
in the website
in the website
outside the website
outside the website
outside the website
what to do?         flickr.com/photos/b-tal/116220689/
c e     i en   er n?  p g x sie e  d
Why thinkabout that?
you have               visitors.            right now.What kind of experienceare they having?
Plan yourlibrary experience               flickr.com/photos/ocarchives/3952964087/
flickr.com/photos/deansfurniture5/2462980045/
ten               l is     flickr.com/photos/94379417@N00/4808475862/
what arethey sayingabout you?
askflickr.com/photos/francois/        404908918/               focus               groups
stats
http://www.flickr.com/photos/librarycommission/5041836636/                                                              be ...
flickr.com/photos/ohiouniversitylibraries/3507674990/
v e         o nts      pr oi   Im P    u chT o
flickr.com/photos/jrnoded/3340607045/
flickr.com/photos/beyondbeauty/4241128107/
flickr.com/photos/mmewuji/4386845410/
flickr.com/photos/wlscience/4200630845/
http://www.flickr.com/photos/92wardsenatorfe/3126053699/                         flickr.com/photos/92wardsenatorfe/31260536...
flickr.com/photos/fornal/437703236/
flickr.com/photos/picturesofthings/2437232419/
flickr.com/photos/pperdue/3573858061/
whichis it?
flickr.com/photos/poblibrary/2674563551/      your   processis showing
go whereflickr.com/photos/beavis/2425374221/                                      people gather
?
http://flickr.com/photos/gaetanlee/118885175/
pesquisaconsumo.blogspot.com/2010_04_01_archive.html   it’s adestina        tion
it’s adestina        tion
Text   Also adestina       tion
interac        tion   is key
flickr.com/photos/pitel/507791613/
yourstuff
yourstaff
Textactual staff
actual staff
ask!       http://flickr.com/photos/oberazzi/318947873/
flickr.com/photos/29106784@N02/2719649603/
what’s next?          flickr.com/photos/b-tal/116220689/
st enl i           ti           ac to on   i nt er             po u               in  ch      it’s a tsdestina            ...
Why Pay Attention to these changes?
1.The rest of the world  is already there               http://www.flickr.com/photos/wwworks/2222523486/
2.You can be the example               http://www.flickr.com/photos/13933408@N06/2197666469/
Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Riv...
Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Riv...
Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Riv...
3.            Connectwith your community               http://flickr.com/photos/fcpl/2275150197/
4. community pulse             http://flickr.com/photos/davemorris/59066078/
http://flickr.com/photos/pinkpooch/894503710/                                                             5.               ...
flickr.com/photos/ajguel/5033855605/     Tackle Change
model the way/www.flickr.com/photos/jblyberg/4028376129/
flickr.com/photos/lulutoo/2951107695/
flickr.com/photos/deansfurniture5/2462980045/
Customer                                          Journey                                          Mappingflickr.com/photos...
improving the ordinary flickr.com/photos/rvettese/264579764/   flickr.com/photos/goatopolis/189188667/
know your  patrons
http://www.flickr.com/photos/fling93/115162765/
101%
communic communication           communicatioommunicationcommunicat mmunication        communicationmmunication        com...
Gauge your staff     http://flickr.com/photos/imagezen/150337240/
FindChampions
With great power    comes great...         ?         cibercomics.com/wp-content/uploads/2008/07/bis_layer_spiderman.gif
FindingTime
Changeyourfocus
Schedule  your  time
This is not your library
This is your library
flickr.com/photos/29106784@N02/2719649603/
Thank You!davidleeking.com
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries
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Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries

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Newest, 3-hour version of this talk - presented at New Berlin Public Library in Wisconsin.

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Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Libraries

  1. 1. Freak Out,Geek Out,or Seek Out: Trends, Transformations, & Change in LibrariesDavid Lee King | Topeka & Shawnee County Public Library | davidleeking.com
  2. 2. http://flickr.com/photos/simplearts/501346927/
  3. 3. http://www.flickr.com/photos/girlgeek/29078014/
  4. 4. http://www.flickr.com/photos/jakecaptive/71298126/
  5. 5. http://www.flickr.com/photos/jakecaptive/71298126/
  6. 6. http://www.flickr.com/photos/jakecaptive/71298126/
  7. 7. http://www.flickr.com/photos/jakecaptive/71298126/
  8. 8. http://www.flickr.com/photos/jakecaptive/71298126/
  9. 9. http://www.flickr.com/photos/jakecaptive/71298126/
  10. 10. flickr.com/photos/luc/2944876508/
  11. 11. this is ... flickr.com/photos/yourdon/2715583000/
  12. 12. this is ... HUGE
  13. 13. What has Changed?http://www.flickr.com/photos/bestrated1/2621358221/
  14. 14. http://www.flickr.com/photos/sir_mervs/2691990934/Competition
  15. 15. http://www.flickr.com/photos/45688285@N00/46323500/ ?
  16. 16. ?http://www.flickr.com/photos/benjamingolub/3059525763/
  17. 17. http://www.flickr.com/photos/rkleine/3567189079/
  18. 18. flickr.com/photos/jblyberg/4505413539/ http://www.flickr.com/photos/rkleine/3567189079/
  19. 19. this is a change, too!
  20. 20. Tech Changesin Libraries
  21. 21. 1970’s: adapting to OPACs
  22. 22. 1980’s: The PC takes off…
  23. 23. 1990’s: Internet Appears
  24. 24. 2004: “Web 2.0” coined
  25. 25. multimedia publicreal time social The Emerging Web is... 2-way mobile decentralized
  26. 26. real time
  27. 27. decentralized
  28. 28. multimedia
  29. 29. EC =flickr.com/photos/platinum/4555668/ MC
  30. 30. mobile
  31. 31. ?mobile
  32. 32. ?the web is inmy pocket
  33. 33. ?the library isin my pocket
  34. 34. social
  35. 35. http://www.flickr.com/photos/civisi/2611679744/ 2-way
  36. 36. public http://www.flickr.com/photos/sreejithk2000/2385193167/
  37. 37. public http://www.flickr.com/photos/sreejithk2000/2385193167/
  38. 38. Tagging RSS Readers Commenting RSS Glue of Web 2.0 User-Generated Friending Content Mashups Web as Platform
  39. 39. What’s Topeka Doing?
  40. 40. Community ManagerScans Horizon Executive Editor Digital Branch ManagerLong Range Planner Evangelist Manager Answers Tough Questions
  41. 41. 3 Realities:1. all services will be physical & digital2. we’ll use the web to build unique stuff3. to some, the digital branch will be theironly branch
  42. 42. content
  43. 43. multimedia
  44. 44. Community
  45. 45. Front door(s)
  46. 46. conversation flickr.com/photos/ohiouniversitylibraries/3506866503/
  47. 47. in the website
  48. 48. in the website
  49. 49. in the website
  50. 50. in the website
  51. 51. in the website
  52. 52. outside the website
  53. 53. outside the website
  54. 54. outside the website
  55. 55. what to do? flickr.com/photos/b-tal/116220689/
  56. 56. c e i en er n? p g x sie e d
  57. 57. Why thinkabout that?
  58. 58. you have visitors. right now.What kind of experienceare they having?
  59. 59. Plan yourlibrary experience flickr.com/photos/ocarchives/3952964087/
  60. 60. flickr.com/photos/deansfurniture5/2462980045/
  61. 61. ten l is flickr.com/photos/94379417@N00/4808475862/
  62. 62. what arethey sayingabout you?
  63. 63. askflickr.com/photos/francois/ 404908918/ focus groups
  64. 64. stats
  65. 65. http://www.flickr.com/photos/librarycommission/5041836636/ be snoopy (just a bit)
  66. 66. flickr.com/photos/ohiouniversitylibraries/3507674990/
  67. 67. v e o nts pr oi Im P u chT o
  68. 68. flickr.com/photos/jrnoded/3340607045/
  69. 69. flickr.com/photos/beyondbeauty/4241128107/
  70. 70. flickr.com/photos/mmewuji/4386845410/
  71. 71. flickr.com/photos/wlscience/4200630845/
  72. 72. http://www.flickr.com/photos/92wardsenatorfe/3126053699/ flickr.com/photos/92wardsenatorfe/3126053699/
  73. 73. flickr.com/photos/fornal/437703236/
  74. 74. flickr.com/photos/picturesofthings/2437232419/
  75. 75. flickr.com/photos/pperdue/3573858061/
  76. 76. whichis it?
  77. 77. flickr.com/photos/poblibrary/2674563551/ your processis showing
  78. 78. go whereflickr.com/photos/beavis/2425374221/ people gather
  79. 79. ?
  80. 80. http://flickr.com/photos/gaetanlee/118885175/
  81. 81. pesquisaconsumo.blogspot.com/2010_04_01_archive.html it’s adestina tion
  82. 82. it’s adestina tion
  83. 83. Text Also adestina tion
  84. 84. interac tion is key
  85. 85. flickr.com/photos/pitel/507791613/
  86. 86. yourstuff
  87. 87. yourstaff
  88. 88. Textactual staff
  89. 89. actual staff
  90. 90. ask! http://flickr.com/photos/oberazzi/318947873/
  91. 91. flickr.com/photos/29106784@N02/2719649603/
  92. 92. what’s next? flickr.com/photos/b-tal/116220689/
  93. 93. st enl i ti ac to on i nt er po u in ch it’s a tsdestina tion
  94. 94. Why Pay Attention to these changes?
  95. 95. 1.The rest of the world is already there http://www.flickr.com/photos/wwworks/2222523486/
  96. 96. 2.You can be the example http://www.flickr.com/photos/13933408@N06/2197666469/
  97. 97. Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates the central facility Lester Public year. Thea library serves a population 130000 items per year. ThePublic library. This library of 13000 residents . 130000 items per year. The library serves a population of 13000 residents .
  98. 98. Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates the central facility Lester Public year. Thea library serves a population 130000 items per year. ThePublic library. This library of 13000 residents . 130000 items per year. The library serves a population of 13000 residents .
  99. 99. Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates the central facility Lester Public year. Thea library serves a population 130000 items per year. ThePublic library. This library of 13000 residents . 130000 items per year. The library serves a population of 13000 residents .
  100. 100. 3. Connectwith your community http://flickr.com/photos/fcpl/2275150197/
  101. 101. 4. community pulse http://flickr.com/photos/davemorris/59066078/
  102. 102. http://flickr.com/photos/pinkpooch/894503710/ 5. You set the pace
  103. 103. flickr.com/photos/ajguel/5033855605/ Tackle Change
  104. 104. model the way/www.flickr.com/photos/jblyberg/4028376129/
  105. 105. flickr.com/photos/lulutoo/2951107695/
  106. 106. flickr.com/photos/deansfurniture5/2462980045/
  107. 107. Customer Journey Mappingflickr.com/photos/thetoad01/2317084812/
  108. 108. improving the ordinary flickr.com/photos/rvettese/264579764/ flickr.com/photos/goatopolis/189188667/
  109. 109. know your patrons
  110. 110. http://www.flickr.com/photos/fling93/115162765/
  111. 111. 101%
  112. 112. communic communication communicatioommunicationcommunicat mmunication communicationmmunication communication ommunication communicationommunication
  113. 113. Gauge your staff http://flickr.com/photos/imagezen/150337240/
  114. 114. FindChampions
  115. 115. With great power comes great... ? cibercomics.com/wp-content/uploads/2008/07/bis_layer_spiderman.gif
  116. 116. FindingTime
  117. 117. Changeyourfocus
  118. 118. Schedule your time
  119. 119. This is not your library
  120. 120. This is your library
  121. 121. flickr.com/photos/29106784@N02/2719649603/
  122. 122. Thank You!davidleeking.com
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