Freak Out, Geek Out, or Seek Out: Trends, Transformations, and Libraries

Freak Out, Geek Out, or Seek Out: Trends, Transformations, & Change in Libraries David Lee King Topeka & Shawnee County Public Library davidleeking.com

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What has Changed? http://www.ﬂickr.com/photos/bestrated1/2621358221/

http://www.ﬂickr.com/photos/sir_mervs/2691990934/ Competition

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the big G

Tech Changes in Libraries

1970’s: adapting to OPACs

1980’s: The PC takes off…

1990’s: Internet Appears

2004: “Web 2.0” coined

multimedia public real time social The Emerging Web is... 2-way mobile decentralized

real time

decentralized

Website Second Life Facebook Flickr Twitter Yelp YouTube Foursquare MySpace Gowalla

multimedia

mobile

social

http://www.ﬂickr.com/photos/civisi/2611679744/ 2-way

public http://www.ﬂickr.com/photos/sreejithk2000/2385193167/

What’s Topeka Doing?

3 Realities: 1. all services will be physical & digital 2. we’ll use the web to build unique stuff 3. to some, the digital branch will be their only branch

Community Manager Scans Horizon Executive Editor Digital Branch Manager Long Range Planner Evangelist Manager Answers Tough Questions

content

Content

content creator • librarian • library staff • all staff assigned to help out • trained and released

multimedia content creator • we bought cameras and camcorders • i’m training staff of how to use them • we encourage it • we give time for it

Community

Entryways

conversation

in the website

outside the website

video http://flickr.com/photos/psilver/2572105282/

The Library in your pocket

Sharing Content Our Stories Community

Telling our Story

story means • more than the facts • being a reporter... or an editorialist • blogging! • sharing - our favorite recipes • our trip to spain • and surrounding it with our stuff (books)

What next?

Why Pay Attention to these changes?

1. The rest of the world is already there http://www.ﬂickr.com/photos/wwworks/2222523486/

2. You can be the example http://www.ﬂickr.com/photos/13933408@N06/2197666469/

Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates 130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates the central facility Lester Public year. Thea library serves a population 130000 items per year. ThePublic library. This library of 13000 residents . 130000 items per year. The library serves a population of 13000 residents .

3. Connect with your community http://ﬂickr.com/photos/fcpl/2275150197/

4. community pulse http://ﬂickr.com/photos/davemorris/59066078/

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http://ﬂickr.com/photos/pinkpooch/894503710/ 5. You set the pace

be relevant http://ﬂickr.com/photos/orangeacid/459207903/

model the way http://www.flickr.com/photos/jblyberg/4028376129/

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headrush.typepad.com/creating_passionate_users/2006/02/its_the_stupid.html

Customer Journey Mapping ﬂickr.com/photos/thetoad01/2317084812/

improving the ordinary ﬂickr.com/photos/rvettese/264579764/ ﬂickr.com/photos/goatopolis/189188667/

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know your patrons

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communic communication communicatio ommunicationcommunicat mmunication communication mmunication communication ommunication communication ommunication

Gauge your staff http://ﬂickr.com/photos/imagezen/150337240/

ﬁnd staff interests • match with goals you already have • give it to the best ﬁt - might be IT, might be circ staff • Help translate from 1.0 to 2.0

Find Champions

With great power comes great... ? cibercomics.com/wp-content/uploads/2008/07/bis_layer_spiderman.gif

Finding Time

Changing focus

Schedule your time

Granting time • give time - for reading, playing, learning, creating • send staff to formal training • practical training for staff - teach what's relevant to your staff and library • buy books for training

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Thank You! davidleeking.com

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Freak Out, Geek Out, or Seek Out: Trends, Transformations, and Libraries

by David King

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