Fishing in the Rivers of Change ... While Wearing Your Hipboots

Fishing in the Rivers of Change... ...While Wearing your ! Hip Boots David Lee King Topeka & Shawnee County Public Library http://www.ﬂickr.com/photos/bugeaters/615178057/ davidleeking.com

Some people think of change like this

http://ﬂickr.com/photos/oneeighteen/203392048/ http://ﬂickr.com/photos/oneeighteen/203392048/

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http://ﬂickr.com/photos/trucolorsﬂy/352573802/ Librarians and change

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What has Changed? http://www.ﬂickr.com/photos/bestrated1/2621358221/

what can i do with my cell phone?

why is this important? http://ﬂickr.com/photos/gaetanlee/118885175/

http://www.ﬂickr.com/photos/sir_mervs/2691990934/ Competition

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? http://www.ﬂickr.com/photos/benjamingolub/3059525763/

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the big G

What is change? http://www.ﬂickr.com/photos/yourpaldave/1146319720/

a break in the normal routine from livestrong.com/article/14714-accepting-change/ http://www.ﬂickr.com/photos/yourpaldave/1146319720/

challenging a break in of old beliefs the normal routine from livestrong.com/article/14714-accepting-change/ http://www.ﬂickr.com/photos/yourpaldave/1146319720/

Shifting of priorities challenging a break in of old beliefs the normal routine from livestrong.com/article/14714-accepting-change/ http://www.ﬂickr.com/photos/yourpaldave/1146319720/

Shifting of priorities challenging a break in of old beliefs the normal a threat to routine our security from livestrong.com/article/14714-accepting-change/ http://www.ﬂickr.com/photos/yourpaldave/1146319720/

Shifting of priorities what is challenging a break in of old beliefs change the normal a threat to to you? routine our security from livestrong.com/article/14714-accepting-change/ http://www.ﬂickr.com/photos/yourpaldave/1146319720/

Change, the old way • Leaders simply ordered changes • Goal: getting the change accomplished • When it fails, leaders review details of the change

They’re looking in the wrong place

Change is external

Transition is internal

Most leaders base the project on getting the change accomplished rather than on getting people through the transition.

3 Steps to Transition 1. Saying goodbye 2. Shifting into neutral 3. Moving forward

1. Saying Goodbye

Letting Go of the Past

2. Shifting into Neutral

100% Focus on Details

Some get stuck here!

3. Moving Forward

Resistance Will Happen!

Resistance isn’t the problem •Management’s reaction to resistance creates the problems •The resistors probably don’t see it as resistance - they see it as survival

Three levels of resistance 1. Information-based 2. Physiological and emotional 3. Bigger stuff

1. Information-based •Not enough information •Disagreement with the idea itself •Not familiar with idea •Confusion

2. Physiological/ Emotional • My job is threatened • My future with the organization • Respect of my peers

3. Bigger Stuff • Personal history • Who you are – race, religion, etc • Significant disagreement over values • Transference - the person being resisted represents someone else (fill in the blank)

How to Navigate Through Change

Just for Leaders • You've already come to terms with the change • Understand why people might not want to change • Understand that it's the transitions, not the change, that's causing waves

Steps to Take • Describe the change succinctly • Plan carefully • Help people respectfully let go • Constant communication • Create temporary solutions when needed • Model new behavior!

Don't do these things! • Don't confuse novelty with innovation • Don't confuse motion with action • Don't keep something going if it “still has a few good years of life”

for the techies...

If you refuse to change: • Missed career opportunities • you'll miss out on the opportunity to expand your network and your ability to develop new relationships • You’ll miss out on the possibility of shaping your new destiny and reality

Tips for Change Agents Nicholas Morgan, Fast Company

be open to data at the start

network like crazy

Document...

Take Senior Management Along

No Fear!

lifelong learner

Laugh when it hurts

understand it first...

Finish what you start

ready to jump in? http://www.ﬂickr.com/photos/amerune/16412745/

Tech Changes in Libraries

1970’s: adapting to OPACs

1980’s: The PC takes off…

1990’s: Internet Appears

2004: “Web 2.0” coined

multimedia public real time social The Emerging Web is... 2-way mobile decentralized

real time

decentralized

multimedia

mobile

social

http://www.ﬂickr.com/photos/civisi/2611679744/ 2-way

public http://www.ﬂickr.com/photos/sreejithk2000/2385193167/

Why Pay Attention to these changes?

1. The rest of the world is already there http://www.ﬂickr.com/photos/wwworks/2222523486/

2. You can be the example http://www.ﬂickr.com/photos/13933408@N06/2197666469/

3. Connect with your community http://ﬂickr.com/photos/fcpl/2275150197/

4. community pulse http://ﬂickr.com/photos/davemorris/59066078/

http://ﬂickr.com/photos/pinkpooch/894503710/ 5. You set the pace

be relevant http://ﬂickr.com/photos/orangeacid/459207903/

read watch listen

time. (get over it).

non-library blogs

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What’s Topeka Doing? in the website outside the website video twitter

in the website

outside the website

video http://ﬂickr.com/photos/psilver/2572105282/

Parting Thoughts on Change

communic communication communicatio ommunication communicat mmunication communication mmunication communication ommunication communicatio

Gauge your staff http://ﬂickr.com/photos/imagezen/150337240/

ﬁnd staff interests • match with goals you already have • give it to the best ﬁt - might be IT, might be circ staff • Help translate from 1.0 to 2.0

Find Champions

Training & Trust (insert cool Spiderman pic here... )

This is not your library

This is your library

Thanks! davidleeking.com

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Fishing in the Rivers of Change ... While Wearing Your Hipboots

by David King on Dec 02, 2009

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Fishing in the Rivers of Change ... While Wearing Your Hipboots — Presentation Transcript