Fishing in the Rivers of Change ... While Wearing Your Hip Boots
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Presentation on manageing change for Nicholson Memorial Library System in Garland, TX.

Presentation on manageing change for Nicholson Memorial Library System in Garland, TX.

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Fishing in the Rivers of Change ... While Wearing Your Hip Boots Presentation Transcript

  • 1. Fishing in the Rivers of Change... ...While Wearing your Hip Boots David Lee King Topeka & Shawnee County Public Library http://www.flickr.com/photos/bugeaters/615178057/ davidleeking.com
  • 2. Some people think of change like this
  • 3. http://flickr.com/photos/oneeighteen/203392048/
  • 4. http://flickr.com/photos/michaelsphotos/1986724427/
  • 5. http://flickr.com/photos/bolding/1242785886/
  • 6. http://flickr.com/photos/simplearts/501346927/
  • 7. http://flickr.com/photos/trucolorsfly/352573802/ Librarians and change
  • 8. http://flickr.com/photos/danusia_/31758837/
  • 9. http://flickr.com/photos/yulete/488832731/
  • 10. What has Changed? http://www.flickr.com/photos/bestrated1/2621358221/
  • 11. http://www.flickr.com/photos/sir_mervs/2691990934/ Competition
  • 12. ? http://www.flickr.com/photos/45688285@N00/46323500/
  • 13. ? http://www.flickr.com/photos/benjamingolub/3059525763/
  • 14. http://www.flickr.com/photos/rkleine/3567189079/
  • 15. the big G
  • 16. what can i do with my cell phone?
  • 17. why is this important? http://flickr.com/photos/gaetanlee/118885175/
  • 18. What is change? http://www.flickr.com/photos/yourpaldave/1146319720/
  • 19. a break in the normal routine from livestrong.com/article/14714-accepting-change/ http://www.flickr.com/photos/yourpaldave/1146319720/
  • 20. challenging a break in of old beliefs the normal routine from livestrong.com/article/14714-accepting-change/ http://www.flickr.com/photos/yourpaldave/1146319720/
  • 21. Shifting of priorities challenging a break in of old beliefs the normal routine from livestrong.com/article/14714-accepting-change/ http://www.flickr.com/photos/yourpaldave/1146319720/
  • 22. Shifting of priorities challenging a break in of old beliefs the normal a threat to routine our security from livestrong.com/article/14714-accepting-change/ http://www.flickr.com/photos/yourpaldave/1146319720/
  • 23. Shifting of priorities what is challenging a break in of old beliefs change the normal a threat to to you? routine our security from livestrong.com/article/14714-accepting-change/ http://www.flickr.com/photos/yourpaldave/1146319720/
  • 24. Change, the old way • Leaders simply ordered changes • Goal: getting the change accomplished • When it fails, leaders review details of the change
  • 25. They’re looking in the wrong place
  • 26. Change is external
  • 27. Transition is internal
  • 28. Most leaders base the project on getting the change accomplished rather than on getting people through the transition.
  • 29. 3 Steps to Transition 1. Saying goodbye 2. Shifting into neutral 3. Moving forward
  • 30. 1. Saying Goodbye
  • 31. Letting Go of the Past
  • 32. 2. Shifting into Neutral
  • 33. 100% Focus on Details
  • 34. Some get stuck here!
  • 35. 3. Moving Forward
  • 36. Resistance Will Happen!
  • 37. Resistance isn’t the problem •Management’s reaction to resistance creates the problems •The resistors probably don’t see it as resistance - they see it as survival
  • 38. Three levels of resistance 1. Information-based 2. Physiological and emotional 3. Bigger stuff
  • 39. 1. Information-based •Not enough information •Disagreement with the idea itself •Not familiar with idea •Confusion
  • 40. 2. Physiological/ Emotional • My job is threatened • My future with the organization • Respect of my peers
  • 41. 3. Bigger Stuff • Personal history • Who you are – race, religion, etc • Significant disagreement over values • Transference - the person being resisted represents someone else (fill in the blank)
  • 42. How to Navigate Through Change
  • 43. Just for Leaders • You've already come to terms with the change • Understand why people might not want to change • Understand that it's the transitions, not the change, that's causing waves
  • 44. Steps to Take • Describe the change succinctly • Plan carefully • Help people respectfully let go • Constant communication • Create temporary solutions when needed • Model new behavior!
  • 45. Don't do these things! • Don't confuse novelty with innovation • Don't confuse motion with action • Don't keep something going if it “still has a few good years of life”
  • 46. for the techies...
  • 47. If you refuse to change: • Missed career opportunities • you'll miss out on the opportunity to expand your network and your ability to develop new relationships • You’ll miss out on the possibility of shaping your new destiny and reality
  • 48. Tips for Change Agents Nicholas Morgan, Fast Company
  • 49. be open to data at the start
  • 50. network like crazy
  • 51. Document...
  • 52. Take Senior Management Along
  • 53. No Fear!
  • 54. lifelong learner
  • 55. Laugh when it hurts
  • 56. understand it first...
  • 57. Finish what you start
  • 58. ready to jump in? http://www.flickr.com/photos/amerune/16412745/
  • 59. 1970’s: adapting to OPACs
  • 60. 1980’s: The PC takes off…
  • 61. 1990’s: Internet Appears
  • 62. 2004: “Web 2.0” coined
  • 63. multimedia public real time social The Emerging Web is... 2-way mobile decentralized
  • 64. real time
  • 65. multimedia
  • 66. multimedia
  • 67. social
  • 68. public http://www.flickr.com/photos/sreejithk2000/2385193167/
  • 69. mobile
  • 70. decentralized
  • 71. http://www.flickr.com/photos/civisi/2611679744/ 2-way
  • 72. Why Pay Attention to these changes?
  • 73. 1. The rest of the world is already there http://www.flickr.com/photos/wwworks/2222523486/
  • 74. 2. You can be the example http://www.flickr.com/photos/13933408@N06/2197666469/
  • 75. Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates 130000Libraryperayear. The library serves a population of 13000 residents . system that serves Two Rivers, WI. The collection ofof the library contains 70000 volumes. The library Lester Public Library is a Public library. This library is the central facility for the library the library contains 70000 volumes. The library Lester Public items isperPublic The library serves a population of 13000 residents . system that serves Two Rivers, WI. The collection circulates 130000 items year. library. This library is the central facility for the library circulates 130000 items per year. The library serves a population of 13000 residents .
  • 76. Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates 130000Libraryperayear. The library serves a population of 13000 residents . system that serves Two Rivers, WI. The collection ofof the library contains 70000 volumes. The library Lester Public Library is a Public library. This library is the central facility for the library the library contains 70000 volumes. The library Lester Public items isperPublic The library serves a population of 13000 residents . system that serves Two Rivers, WI. The collection circulates 130000 items year. library. This library is the central facility for the library circulates 130000 items per year. The library serves a population of 13000 residents .
  • 77. Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates 130000Libraryperayear. The library serves a population of 13000 residents . system that serves Two Rivers, WI. The collection ofof the library contains 70000 volumes. The library Lester Public Library is a Public library. This library is the central facility for the library the library contains 70000 volumes. The library Lester Public items isperPublic The library serves a population of 13000 residents . system that serves Two Rivers, WI. The collection circulates 130000 items year. library. This library is the central facility for the library circulates 130000 items per year. The library serves a population of 13000 residents .
  • 78. 3. Connect with your community http://flickr.com/photos/fcpl/2275150197/
  • 79. 4. community pulse http://flickr.com/photos/davemorris/59066078/
  • 80. http://flickr.com/photos/pinkpooch/894503710/ 5. You set the pace
  • 81. be relevant http://flickr.com/photos/orangeacid/459207903/
  • 82. read watch listen
  • 83. time. (get over it).
  • 84. non-library blogs
  • 85. http://www.flickr.com/photos/fling93/115162765/
  • 86. What’s Topeka Doing? in the website outside the website video twitter
  • 87. in the website
  • 88. in the website
  • 89. in the website
  • 90. in the website
  • 91. outside the website
  • 92. outside the website
  • 93. outside the website
  • 94. outside the website
  • 95. outside the website
  • 96. video http://flickr.com/photos/psilver/2572105282/
  • 97. video
  • 98. video
  • 99. Parting Thoughts on Change
  • 100. communic communication communicatio ommunication communicat mmunication communication mmunication communication ommunication communicatio
  • 101. Gauge your staff http://flickr.com/photos/imagezen/150337240/
  • 102. find staff interests • match with goals you already have • give it to the best fit - might be IT, might be circ staff • Help translate from 1.0 to 2.0
  • 103. Find Champions
  • 104. Training & Trust (insert cool Spiderman pic here... )
  • 105. 101%
  • 106. This is not your library
  • 107. This is your library
  • 108. Thanks! davidleeking.com