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Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
Experience Design Makeover
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Experience Design Makeover

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How Topeka & Shawnee County Public Library's website went through an extreme makeover, and 5 things you can do to makeover your website.

How Topeka & Shawnee County Public Library's website went through an extreme makeover, and 5 things you can do to makeover your website.

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Transcript

  • 1. Experience Design Makeover David Lee King davidleeking.com Topeka & Shawnee County Public Library
  • 2. What is experience design?
  • 3. Topeka’s Makeover
  • 4. WEB
  • 5. ? How
  • 6. Ask!
  • 7. http://www.flickr.com/photos/jodigreen/2708038407/
  • 8. staff...
  • 9. maintaining
  • 10. Redesign 2.0 - Coming soon!
  • 11. 5 ways to jumpstart your own Extreme Makeover!
  • 12. 1 write an Experience Brief
  • 13. 1 write an Experience Brief
  • 14. 1 write an Experience Brief
  • 15. 1 write an Experience Brief
  • 16. take a Touch Point Journey 2
  • 17. ?
  • 18. Get a Library Card check my account
  • 19. 3 Conversation is experience
  • 20. 3 Conversation is experience
  • 21. 3 Conversation is experience
  • 22. 3 Conversation is experience
  • 23. answer the Why 4 questions
  • 24. focus on the customer 5
  • 25. say yes Bonus
  • 26. http://www.flickr.com/photos/29106784@N02/2719649603/
  • 27. Thank You! davidleeking.com

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