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Experience Design Makeover
 

Experience Design Makeover

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How Topeka & Shawnee County Public Library's website went through an extreme makeover, and 5 things you can do to makeover your website.

How Topeka & Shawnee County Public Library's website went through an extreme makeover, and 5 things you can do to makeover your website.

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    Experience Design Makeover Experience Design Makeover Presentation Transcript

    • Experience Design Makeover David Lee King davidleeking.com Topeka & Shawnee County Public Library
    • What is experience design?
    • Topeka’s Makeover
    • WEB
    • ? How
    • Ask!
    • http://www.flickr.com/photos/jodigreen/2708038407/
    • staff...
    • maintaining
    • Redesign 2.0 - Coming soon!
    • 5 ways to jumpstart your own Extreme Makeover!
    • 1 write an Experience Brief
    • 1 write an Experience Brief
    • 1 write an Experience Brief
    • 1 write an Experience Brief
    • take a Touch Point Journey 2
    • ?
    • Get a Library Card check my account
    • 3 Conversation is experience
    • 3 Conversation is experience
    • 3 Conversation is experience
    • 3 Conversation is experience
    • answer the Why 4 questions
    • focus on the customer 5
    • say yes Bonus
    • http://www.flickr.com/photos/29106784@N02/2719649603/
    • Thank You! davidleeking.com