Emerging Trends and Change: Guiding Libraries Through Changes, Trends & Transitions
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Emerging Trends and Change: Guiding Libraries Through Changes, Trends & Transitions

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Change management presentation for lcl09

Change management presentation for lcl09

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Emerging Trends and Change: Guiding Libraries Through Changes, Trends & Transitions Emerging Trends and Change: Guiding Libraries Through Changes, Trends & Transitions Presentation Transcript

  • Emerging Trends & Change: Guiding Libraries through Changes, Trends, & Transitions David Lee King Topeka & Shawnee County Public Library davidleeking.com
  • 1970’s: adapting to OPACs
  • 1980’s: The PC takes off…
  • 1990’s: Internet Appears
  • 2004: “Web 2.0” coined
  • First, some “quotes”
  • Change, the old way • Leaders simply ordered changes • Goal: getting the change accomplished • When it fails, leaders review details of the change
  • They’re looking in the wrong place
  • Change is external
  • Transition is internal
  • Most leaders base the project on getting the change accomplished rather than on getting people through the transition.
  • 3 Steps to Transition 1. Saying goodbye 2. Shifting into neutral 3. Moving forward
  • 1. Saying Goodbye
  • Letting Go of the Past
  • 2. Shifting into Neutral
  • 100% Focus on Details
  • Some get stuck here!
  • 3. Moving Forward
  • Resistance Will Happen!
  • Resistance isn’t the problem • Management’s reaction to resistance creates the problems • The resistors probably don’t see it as resistance - they see it as survival
  • Three levels of resistance 1. Information-based 2. Physiological and emotional 3. Bigger stuff
  • 1. Information-based • Not enough information • Disagreement with the idea itself • Not familiar with idea • Confusion
  • 2. Physiological/ Emotional • My job is threatened • My future with the organization • Respect of my peers
  • 3. Bigger Stuff • Personal history • Who you are – race, religion, etc • Significant disagreement over values • Transference - the person being resisted represents someone else (fill in the blank)
  • How to Navigate Through Change
  • Just for Leaders (and techies) • You've already come to terms with the change • Understand why people might not want to change • Understand that it's the transitions, not the change, that's causing waves
  • Steps to Take • Describe the change succinctly • Plan carefully • Help people respectfully let go • Constant communication • Create temporary solutions when needed • Model new behavior!
  • Don't do these things! • Don't confuse novelty with innovation • Don't confuse motion with action • Don't keep something going if it “still has a few good years of life”
  • For techies • You might be able to change quickly • There are areas where you DON'T change quickly • Always share too much… • Technojust(ification)
  • If you refuse to change: • Missed career opportunities • you'll miss out on the opportunity to expand your network and your ability to develop new relationships • You’ll miss out on the possibility of shaping your new destiny and reality
  • Parting Thoughts on Change
  • Thank you! davidleeking.com