• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Designing the Digital Experience
 

Designing the Digital Experience

on

  • 2,070 views

 

Statistics

Views

Total Views
2,070
Views on SlideShare
2,070
Embed Views
0

Actions

Likes
2
Downloads
39
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

CC Attribution-NonCommercial-ShareAlike LicenseCC Attribution-NonCommercial-ShareAlike LicenseCC Attribution-NonCommercial-ShareAlike License

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Designing the Digital Experience Designing the Digital Experience Presentation Transcript

    • Designing the Digital Experience David Lee King davidleeking.com Topeka & Shawnee County Public Libraryflickr.com/photos/tashland/259178493/
    • flickr.com/photos/trucolorsfly/3921501144/ what is experience?
    • flickr.com/photos/dragnfly78/220689303/ American Girl
    • Three pathsto experience flickr.com/photos/didmyself/2354238160/
    • Structural Pathflickr.com/photos/gdominici/93021919/
    • flickr.com/photos/heyjohngreen/2570368211/
    • flickr.com/photos/heyjohngreen/2570368211/
    • Lots of planning!
    • Lots of planning! Focus Groups
    • Lots of planning! Focus Groups ease of use
    • flickr.com/photos/lulutoo/2951107695/
    • flickr.com/photos/deansfurniture5/2462980045/
    • headrush.typepad.com/creating_passionate_users/2006/02/its_the_stupid.html
    • CommunityPath
    • flickr.com/photos/rwhitlock/1422242668/
    • digital communityexperience...
    • Real Conversation
    • Invitation
    • Participation
    • Sense ofFamiliarity
    • Tellingour Stories
    • comments youtube flickr video facebook blogs myspaceIM reference tscpl.org participation conversation connections
    • flickr.com/photos/thomashawk/5741775/Customer Path
    • http://flickr.com/photos/jamesyu/366732085/
    • flickr.com/photos/eole/3039602094/
    • sportclips.com/uploadedimages/Photo_Gallery/South%20Carolina%20SC%20Team.jpg
    • Digital Version?
    • Commonalities?
    • Commonalities?
    • Customer Journey Mappingflickr.com/photos/thetoad01/2317084812/
    • flickr.com/photos/jrnoded/3340607045/
    • flickr.com/photos/beyondbeauty/4241128107/
    • flickr.com/photos/mmewuji/4386845410/
    • flickr.com/photos/wlscience/4200630845/
    • http://www.flickr.com/photos/92wardsenatorfe/3126053699/ flickr.com/photos/92wardsenatorfe/3126053699/
    • flickr.com/photos/fornal/437703236/
    • flickr.com/photos/picturesofthings/2437232419/
    • what’s next? flickr.com/photos/b-tal/116220689/
    • #1 list en flickr.com/photos/94379417@N00/4808475862/
    • what arethey sayingabout you?
    • improveyourtouch points
    • flickr.com/photos/dbylibrary/ 2604965614/
    • Check This Out Now! x
    • askflickr.com/photos/francois/ 404908918/ focus groups
    • stats
    • http://www.flickr.com/photos/librarycommission/5041836636/ be snoopy (just a bit)
    • #2 m p star t ju
    • Plan yourlibrary eXperience flickr.com/photos/ocarchives/3952964087/
    • improve theordinary flickr.com/photos/atwj/3425610157/
    • improve theordinary flickr.com/photos/atwj/3425610157/
    • improve theordinary flickr.com/photos/pperdue/3573858061/
    • flickr.com/photos/pperdue/3573858061/
    • flickr.com/photos/pperdue/3573858061/
    • flickr.com/photos/poblibrary/2674563551/ your processis showing
    • customers firstflickr.com/photos/piet_musterd/1858568495/
    • #3 pesquisaconsumo.blogspot.com/2010_04_01_archive.html it’s adestina tion
    • it’s adestina tion
    • interac tion is key
    • flickr.com/photos/pitel/507791613/
    • yourstuff
    • yourstaff
    • i st en rt l st a m p ju it’s adestina tion
    • flickr.com/photos/vlastula/1324331546/
    • flickr.com/photos/29106784@N02/2719649603/
    • Q&ATime