Community Engagement Tools & Tips

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This workshop brings both the academic and public library perspectives to developing strategies for actively building relationships with your community. Learn techniques to listen to your community, to discover where they are, and to be introduced to community listening and engaging tools and techniques. Social media, technological outreach, skill development, and interpersonal techniques for engaging in effective and dynamic outreach are discussed, along with a variety of tools, techniques and tips for cementing relationships with customers and clients. This workshop is filled with ideas and tools for connecting your library to your community, in both physical and digital locations.

Published in: Business, Technology

Community Engagement Tools & Tips

  1. 1. Community Engagement Tools & Tips Rudy Leon David Lee King
 flickr.com/photos/vpickering/9464289103/
  2. 2. Introductions duc tro In self our ey Tell us about your experience with Community Engagement: - What is it? - How are you doing it now? flickr.com/photos/yourdon/3088582622/
  3. 3. Share time mm Co s: tie ni u What/Who/Where are
 your communities? How many do you have? flickr.com/photos/rustysheriff/4880169398/
  4. 4. Discovering Communities How do 
 you do it?
  5. 5. Discovering Communities Listening
 Techniques
  6. 6. Discovering Communities Group
 Activity #1! Inventory three communities Plan ways to discover & listen to them Share insights with the group flickr.com/photos/andercismo/2349098787/
  7. 7. flickr.com/photos/camdiluv/4441155157/ Break time!
  8. 8. Develop Strategies 
 to build relationships 
 with Communities: Our 
 Experience flickr.com/photos/srslyguys/4142364423/
  9. 9. Develop Strategies 
 to build relationships 
 with Communities: Best
 Practices
  10. 10. flickr.com/photos/bcostin/29404432/ Measuring Success
  11. 11. Group
 Activity 
 #2 Pick one Community Group Plan out how you will: Discover them Listen to them Start interacting with them Move them to a Next Action How you will measure success Discuss with the class
  12. 12. Q&A
 time! flickr.com/photos/doug88888/3555700749/

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