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Working With Development
 

Working With Development

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    Working With Development Working With Development Presentation Transcript

    • Personas, Goals and Scenarios
    • “ It’s harder than you might think to squander a million dollars, but a flawed software-development process is a tool well suited to the job.” – Alan Cooper
    • What is interaction design
      • Software architecture
      • Avoid becoming an apologist or a survivor
      • Stepping up to own alongside the developers
      • Filtering feedback and innovating on the users behalf
      • Coming up with personas, goals and scenarios
      • “ Designing interactive, software-based products is a specialty as demanding as constructing them.”
    • By products of getting it right
      • Rapid acceptance
      • Intense customer loyalty
      • Minimal redesign or special updates
    • Personas
      • Design for just one person
        • Be loved by the minority
        • Meet the lowest common denomonator
        • Find the magic user
      • Eliminate the Elastic User
      • Be a specific as possible
        • How many people do they manage? When do they make assignments?
      • Not a real user, eliminate quirks
    • “ It matters more that the persona is expressed with sufficient precision that it cannot wiggle under the pressure of development than it does that it be the right one.”
    • Goals
      • Goals vs. tasks
      • Personal goals
      • Practical goals
      • Creating a computer to human relationship
    • Scenarios
      • Daily-use scenarios
      • Necessary-use scenarios
      • Edge-case scenarios
      • Eliminate historical tasks
      • Step outside $$ and DAT, think magic