Let the Numbers Speak: ILL Assessment
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Let the Numbers Speak: ILL Assessment

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We will discuss the importance of assessment of ILL activities on user service, department procedures and workflow, and collection development. While ILL management systems provide many other reports, ...

We will discuss the importance of assessment of ILL activities on user service, department procedures and workflow, and collection development. While ILL management systems provide many other reports, we rarely take full advantage of them. Which reports should we use? How might they be used for evaluation? How often would we look at those reports? We will propose answers to all these questions and present some examples of assessment from our ILL department. Presentation by Ingrid Moisil

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    Let the Numbers Speak: ILL Assessment Let the Numbers Speak: ILL Assessment Presentation Transcript

    • Numbers sculpture
    • ILL Activity Data Collection Library Annual Stats
    • ILL Activity Data Collection Library Annual Stats Data Analysis
    • ILL Activity Data Collection Library Annual Stats Data Analysis
    • ILL Activity Data Collection Library Annual Stats Data Analysis Collection development Instruction Policies
    • Where is this? 1. Switzerland 2. Alberta 3. Colorado
    • It’s not about the software! Floatting Bubbles
    • Four seasons Daily Daily Quarterly Yearly Collect data when necessary
    • Sample (some of) the data Picking flowers
    • Schedule data collection Calendar
    • Can you guess what it is yet? Choose the appropriate output format
    • Apples Check definitions Oranges ...regularly
    • Numbers Archive for future use
    • Writing in the Agenda Record changes (workflow, policies, etc.)
    • She works hard for the money Perform the data collection process yourself, at least once
    • Numbers
    • Abacus , Misunderstood Learn advanced Excel functions
    • Numb3rs5 Trends in ILL activity
    • Numb3rs5 Cancelled requests
    • Numb3rs5 Usage by department/faculty
    • Numb3rs5 Turn-around times
    • Numb3rs5 Items not picked up by users
    • Numb3rs5 Usage by usage type
    • Numb3rs5 User fees
    • Numb3rs5 Non-supplied requests
    • Numb3rs5 Requests by publisher
    • Numb3rs5 Requests by publication date
    • Numb3rs5 Requests filled with open access materials
    • I ngr i d Moi si l Uni ver si t y of Ot t awa I ngr i d.moi si l @uot t awa.ca ThankYouKeys
    • Photographs: "Numbers sculpture statue thing at the MIT 150th birthday event" by Chris Devers. Licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 2.0 Generic license. Accessed 4 September 2013. http://www.flickr.com/photos/cdevers/5674108496/ "Floating bubbles" by Stuart Webster. Licensed under a Creative Commons Attribution 2.0 Generic license. Accessed 6 September 2013. http://www.flickr.com/photos/stuartwebster/3518954749/ "Four seasons" by “Owen B”. Licensed under a Creative Commons Attribution-Noncommercial 2.0 Generic license. Accessed 6 September 2013. http://www.flickr.com/photos/owenbushell/3941794138/ "Picking flowers" by Sonja Laukkanen. Licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.0 Generic license. Accessed 7 September 2013. http://www.flickr.com/photos/40056159@N05/7912856840/ “Calendar” pictures by “tomylees”. Licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.0 Generic license. Accessed 6 September 2013. http://www.flickr.com/photos/71256895@N00/ "Can you guess what it is yet?" by Kay Williams. Licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 2.0 Generic license. Accessed 7 September 2013. http://www.flickr.com/photos/23351536@N07/8307180290/ "Apples" by Aran Burton. Licensed under a Creative Commons Attribution-Noncommercial 2.0 Generic license. Accessed 7 September 2013. http://www.flickr.com/photos/68877365@N07/9499872286/ "Oranges" by Iqbal Osman. Licensed under a Creative Commons Attribution 2.0 Generic license. Accessed 7 September 2013. http://www.flickr.com/photos/82066314@N06/9223535820/ "Numbers" by Lisa Risager. Licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.0 Generic license. Accessed 4 September 2013. http://www.flickr.com/photos/risager/3058107393/
    • "Writing in the Agenda" by Mikel Agirregabiria. Licensed under a Creative Commons Attribution-Noncommercial- Share Alike 2.0 Generic license. Accessed 7 September 2013. http://www.flickr.com/photos/agirregabiria/3499503013/ "She works hard for the money" by “solcookie”. Licensed under a Creative Commons Attribution-Noncommercial- Share Alike 2.0 Generic license. Accessed 7 September 2013. http://www.flickr.com/photos/solcookie/481972360/ "Numbers" by Andy Schultz. Licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.0 Generic license. Accessed 4 September 2013. http://www.flickr.com/photos/aschultz/3341941595/ "Abacus, Misunderstood" by “rosefirerising”. Licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 2.0 Generic license. Accessed 7 September 2013. http://www.flickr.com/photos/rosefirerising/407262420/ "Numb3rs5" by Timo Waltari. Licensed under a Creative Commons Attribution-Share Alike 2.0 Generic license. Accessed 4 September 2013. http://www.flickr.com/photos/waltimo/3848129138/ "ThankYouKeys" by David Feng. Licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.0 Generic license. Accessed 7 September 2013. http://www.flickr.com/photos/fenng/4134953185/