Community Services
HOW WILL SMALL WORLD LABS  HELP ?
<ul><li>Develop /execute campaigns to capture more members </li></ul><ul><li>Evaluate and propose channel strategies for E...
<ul><li>Develop and/or execute programs to increase user activity on the community: </li></ul><ul><ul><li>Propose, run, an...
<ul><li>Raise the profile of the  community ,  company , or  brand  via social media channels </li></ul><ul><ul><li>Work w...
<ul><li>Manage the community on a day to day basis, which includes moderation and updating content, further defined as:  <...
WHO WE ARE
profitable ,   self-sustaining business  since the first quarter positioned   for continued growth 4 years old and more th...
WHAT WE DO
A Complete Solution <ul><ul><li>Primary and Secondary Research </li></ul></ul><ul><ul><li>Social Media Mapping & Strategy ...
as seen in:
world class customers:
512-464-6400 [email_address] www.smallworldlabs.com
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Small World Labs

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Small World Labs services offering for 2009.

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Small World Labs

  1. 1. Community Services
  2. 2. HOW WILL SMALL WORLD LABS HELP ?
  3. 3. <ul><li>Develop /execute campaigns to capture more members </li></ul><ul><li>Evaluate and propose channel strategies for Email, Search, Social Media, Advertising and/or others channels </li></ul><ul><li>Work with client’s existing materials or create new copy and collateral for campaigns </li></ul><ul><li>Deploy, manage, and report on all campaigns </li></ul><ul><li>Work with client to create a suggested budget for direct expenditures </li></ul>Member Acquisition
  4. 4. <ul><li>Develop and/or execute programs to increase user activity on the community: </li></ul><ul><ul><li>Propose, run, and monitor engagement campaigns </li></ul></ul><ul><ul><li>Create appropriate user generated content </li></ul></ul><ul><ul><li>Create and update community announcement areas </li></ul></ul><ul><ul><li>Creation of additional content areas </li></ul></ul><ul><ul><li>Identify featured content and featured users </li></ul></ul><ul><ul><li>SEO best practices </li></ul></ul><ul><li>Identify and suggest ways to improve the overall community experience </li></ul><ul><li>  Work with client to create a suggested budget for direct expenditures </li></ul>Member Vibrancy
  5. 5. <ul><li>Raise the profile of the community , company , or brand via social media channels </li></ul><ul><ul><li>Work with external & client resources to conduct target demographic behavioral research </li></ul></ul><ul><ul><li>Evaluate various social media channels, such as Twitter, Facebook, YouTube, LinkedIn, and Podcasts </li></ul></ul><ul><ul><li>Deploy, manage, and report on all Social Marketing results </li></ul></ul>Social Marketing
  6. 6. <ul><li>Manage the community on a day to day basis, which includes moderation and updating content, further defined as: </li></ul><ul><ul><li>Create Moderation Guidelines </li></ul></ul><ul><ul><li>Moderate Community </li></ul></ul><ul><ul><li>Review moderation activities </li></ul></ul><ul><ul><li>Ensure all areas of the community are working </li></ul></ul><ul><ul><li>Communicate with users regarding questions, forgot passwords, suggestions, and other support items </li></ul></ul>Moderation & Support Moderation & Support
  7. 7. WHO WE ARE
  8. 8. profitable , self-sustaining business since the first quarter positioned for continued growth 4 years old and more than 160 Enterprise customers
  9. 9. WHAT WE DO
  10. 10. A Complete Solution <ul><ul><li>Primary and Secondary Research </li></ul></ul><ul><ul><li>Social Media Mapping & Strategy </li></ul></ul><ul><ul><li>Strategic Planning </li></ul></ul><ul><ul><li>Best Practices </li></ul></ul><ul><ul><li>Social Media Marketing </li></ul></ul><ul><ul><li>Social Networking Technologies </li></ul></ul><ul><ul><li>Full Engagement </li></ul></ul><ul><ul><li>Strategic Relationships </li></ul></ul><ul><ul><li>Community Management </li></ul></ul>
  11. 11. as seen in:
  12. 12. world class customers:
  13. 13. 512-464-6400 [email_address] www.smallworldlabs.com
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