Mike Seeley Channel Development Manager

Leading developer of Unified Communications technology One of the only recognized independent UC solution providers Multiple product and industry awards Long history of technical innovation in enterprise communication space Founded in 1989 Profitable Developer of one of the first enterprise voicemail system Earlier provider of Unified Messaging technology Launched first Unified Communications solution in 2001 Strategic partnerships with leading PBX OEMs and communication technology providers Partners/OEMs: Mitel, Iwatsu, Avaya, 3Com, Aastra, Toshiba, and Teltronics Technology: Nuance, Radvision, Sybase, and Microsoft Headquarters in Toronto, Canada 40 employees: approximately half devoted to R&D Recent Awards and Industry Recognition

Leading developer of Unified Communications technology

One of the only recognized independent UC solution providers

Multiple product and industry awards

Long history of technical innovation in enterprise communication space

Founded in 1989

Profitable

Developer of one of the first enterprise voicemail system

Earlier provider of Unified Messaging technology

Launched first Unified Communications solution in 2001

Strategic partnerships with leading PBX OEMs and communication technology providers

Partners/OEMs: Mitel, Iwatsu, Avaya, 3Com, Aastra, Toshiba, and Teltronics

Technology: Nuance, Radvision, Sybase, and Microsoft

Headquarters in Toronto, Canada

40 employees: approximately half devoted to R&D

Replication of Nortel and Avaya TUI Distributed Architecture Geo Redundancy Mobile Clients Presence Integration Tandberg Video Integration Legacy Apps Support Nuance Speech SIP Validation with AVAYA CM and Nortel CS

Replication of Nortel and Avaya TUI

Distributed Architecture

Geo Redundancy

Mobile Clients

Presence Integration

Tandberg Video Integration

Legacy Apps Support

Nuance Speech

SIP Validation with AVAYA CM and Nortel CS

Geo Redundancy – live replication for Real time Disaster Recovery Emergency Event Notification Integration to OCS and Sametime Conferencing Built-in Video Messaging with Tandberg Screen Pops Desktop Soft Client – Call Control Speech Security Speech Verification Visual Voicemail Scale 800 ports / 45k users Virtualized Solution

Geo Redundancy – live replication for Real time Disaster Recovery

Emergency Event Notification

Integration to OCS and Sametime

Conferencing Built-in

Video Messaging with Tandberg

Screen Pops

Desktop Soft Client – Call Control

Speech Security

Speech Verification

Visual Voicemail

Scale 800 ports / 45k users

Virtualized Solution

TOL Server

Unified Communications Unified Messaging

Unified Communications

Unified Messaging

Desktop Unified Messaging – SMTP Forwarding Integrated Folders – IMAP Pointers separate Voice Folder True Unified Messaging – IMAPTSE to Exchange , Notes , Groupwise and Google Secure UM – Web link to VM message store

Desktop Unified Messaging – SMTP Forwarding

Integrated Folders – IMAP Pointers separate Voice Folder

True Unified Messaging – IMAPTSE to Exchange , Notes , Groupwise and Google

Secure UM – Web link to VM message store

Access to live directory status Access to workgroups & buddy lists Set presence from: Web Desktop Outlook Calendar WAP Telephone Smartphone

Access to live directory status

Access to workgroups & buddy lists

Set presence from:

Web

Desktop

Outlook Calendar

WAP

Telephone

Smartphone

Instant messaging Send broadcast messages New Buddy (distribution) lists Send text to SMS & LAP address Screen pops with PIM integration Hot Desking functions- roaming ext. Dial back and remote access Status control Access view of all valid ext., even offline users

Instant messaging

Send broadcast messages

New Buddy (distribution) lists

Send text to SMS & LAP address

Screen pops with PIM integration

Hot Desking functions- roaming ext.

Dial back and remote access

Status control

Access view of all valid ext., even offline users

Presence management Instant messaging SMS messaging Voice e-mails

Presence management

Instant messaging

SMS messaging

Voice e-mails

View full company directory and departments

Wap client – thin client http:// wap.esna.com Mobile Client – Blackberry – Apple iPhone – Windows Devices Manage your Presence and check Presence of others Make calls to contacts Communicate using Lantalk – Secure IM client

Wap client – thin client http:// wap.esna.com

Mobile Client – Blackberry – Apple iPhone – Windows Devices

Manage your Presence and check Presence of others

Make calls to contacts

Communicate using Lantalk – Secure IM client

CS2100 CS2100 VS SERVER 1 96 SIP PORTS Active VS SERVER 2 96 SIP PORTS Active VS SERVER 3 96 SIP PORTS Active/standby VS SERVER 4 96 SIP PORTS Active/standby Back up consolidated server ENS ALERT SERVER 1 192 SIP PORTS Poll data from web services ENS ALERT SERVER 2 192 SIP PORTS Poll data from web services CONSOLIDATED SERVER CS2100- Active redundant Voice Services SIP interface- messaging and alert SIP interface- messaging and alert High Availability Architecture Running 384 Ports of Group Alert

Record all inbound phone calls option Ability to record parts of a conversation Upload conversation to email Archive of content Push conversation to digital secure storage-Google apps, MS exchange, etc CTI Call Manager

Record all inbound phone calls option

Ability to record parts of a conversation

Upload conversation to email

Archive of content

Push conversation to digital secure storage-Google apps, MS exchange, etc

Green Backup and Archival solution SAN Storage Area Network LAN Archive service LAN SAN Storage Area Network Auto backup to Storage Area Network (SAN) Take advantage of existing backup and archiving infrastructure Enable voicemail, fax messages and recorded calls for data backup and archival Easy access to data retrieval and backup on system restore Can provide auto synching of data with existing email, cloud application that have embedded backup and archiving Open SQL Database auto backup and restore from SAN TOL auto moves message to Archive service TOL Archive service configures data storage in SAN Access messages via web interface or any IMAP compatible client via secure connection configuration

Secure IM with Audits LAN Mobile network Enables full enterprise IM with logging and reports Extends IM desktop to desktop and desktop to mobile devices For non-registered endpoints can send text messages to SMS addresses fully logged and audited Presence IM server housed behind firewall with option for HTTPS configuration. Option to require VPN authentication for proper usage IM logs stored on data base HTTPS access to reports and client connection

Enables full enterprise IM with logging and reports

Extends IM desktop to desktop and desktop to mobile devices

For non-registered endpoints can send text messages to SMS addresses fully logged and audited

Presence IM server housed behind firewall with option for HTTPS configuration.

Option to require VPN authentication for proper usage

POP3 IMAP WIFI SIP DTMF Speech HTTP HTTPS WAP XML SIP SOA IMAP MS Exchange 2000/2003/2007 Lotus Dominos Novell GroupWise IMAP servers Universal Access Gateway to Content GroupWare Services Enterprise Portals Business Applications BEA EIP MS Sharepoint IBM WebSphere Microsoft CRM, Oracle, Salesforce.com, Frontpage, ACT, SAP, Netsuite, Binnacle UC services authenticate with existing business applications with native API and open XML interface. UC communication server connects to business application server via Secure authentication and behind corporate firewall. Information is synchronized via MAPI, IMAP and Web Services, enabling the usage and configuration of open standard security configurations such as Https, IPSEC, and encryption.

UC services authenticate with existing business applications with native API and open XML interface.

UC communication server connects to business application server via Secure authentication and behind corporate firewall.

Information is synchronized via MAPI, IMAP and Web Services, enabling the usage and configuration of open standard security configurations such as Https, IPSEC, and encryption.

Vmerge provides the following Benefits Full Audio Bridge Capability Individual Conference logins Integration to Tandberg Video SIP bridge to Legacy and VOIP Pbx Ability to dial from E20 to any phone

Vmerge provides the following Benefits

Full Audio Bridge Capability

Individual Conference logins

Integration to Tandberg Video

SIP bridge to Legacy and VOIP Pbx

Ability to dial from E20 to any phone

Speech Auto Attendant Access to Global Employee Directory Overflow from Operator to Speech AA – Who would you like to speak with Great application in Health Care , Education , Government , Industry Speech Access to Inbox Access to contacts Access to Emails Access to Calendar – next release Killer application for mobile workers Speech Verification Speech Verification - next release Application for clients worried about password security Speech Navigation Speech Navigation of IVR trees Speech to Text Translation Voicemails converted to Emails Great vertical application – Medical , Legal , Government ,

Speech Auto Attendant

Access to Global Employee Directory

Overflow from Operator to Speech AA – Who would you like to speak with

Great application in Health Care , Education , Government , Industry

Speech Access to Inbox

Access to contacts

Access to Emails

Access to Calendar – next release

Killer application for mobile workers

Speech Verification

Speech Verification - next release

Application for clients worried about password security

Speech Navigation

Speech Navigation of IVR trees

Speech to Text Translation

Voicemails converted to Emails

Great vertical application – Medical , Legal , Government ,

Ability to buy what you need Then add full convergence capability ROI unmatched in the industry

Ability to buy what you need

Then add full convergence capability

ROI unmatched in the industry

edition