MOBILITY PRESENCE MESSAGING
Microsoft
VS.
Google/Esnatech Investment
www.esnatech.com

MOBILITY PRESENCE MESSAGING
EsnatEch Uc for GooGlE apps™
Unified Communications for Google Apps™ is a combination of the new Google Business services, Google
Apps combined with the award-winning Esnatech Unified Communications application gateway. UC for
Google Apps interfaces with organizations existing telephony infrastructure and core business applications
to deliver Mobility, Presence, Messaging Collaboration, Storage and Portal technology to your mobile
device and/or office phone system.
Businesses can now implement Unified Communications with minimal infrastructure that delivers anytime,
anywhere, access to ALL their office communications. All at a fraction of the cost of implementing other
popular Groupware solutions such as, Microsoft Exchange® and its portfolio of solutions. A business can
now experience the value of Unified Communications without the heavy cost and investment.
The following table illustrates a detailed competitive comparison of the Microsoft/Groupware investment
for Unified Communications versus the Google/Esnatech investment: Required technologies do deliver
complete portfolio of communications, collaboration and unified communications
GooGlE apps™/
Microsoft® notEs
EsnatEch
Google - no hardware
Email/Calendar/Contacts Exchange 2007 Google Mail, calendar
required
Document Storage and sharepoint server 2007 Google Docs
Google Docs is a part of
Collaboration Google apps
Instant Messaging Ms ocs Google talk
Presence Ms ocs Google talk
Esna Uc offers tDM and Voip
Enhanced Voice Presence premium ocs server Esna Uc appliance
rich presence
Exchange 2007 Enterprise Microsoft requires unified
Voice Messaging Edition
Esna Uc appliance
messaging
Esnatech Uc supports tiff
Fax Messaging third party Esna Uc appliance
and pDf with phone access
Esnatech Uc/UM will work on
Exchange 2007 Enterprise
Unified Messaging Edition
Esna Uc appliance all mobile phones, and any
os
© 2009 Esna Technologies Inc. 2 www.esnatech.com

MOBILITY PRESENCE MESSAGING
EsnatEch Uc for GooGlE apps™
GooGlE apps™/
Microsoft® notEs
EsnatEch
Microsoft works only with sip
based pBXs. Google/Esnatech
Desktop Dialing premium ocs client Esna Uc appliance
works with any pBX or mobile
phone.
Screen Pops premium ocs client Esna Uc appliance
pBX must support call
Call Recording n/a standard
recording
Speech Enabled Auto Attendant Ms speech server Esna Uc appliance
Microsoft is optimized for
Esna Mobile client and/or Windows Mobile. Google/
Mobile UC Applications ocs Mobile client
Mobile Google apps Esnatech Uc works with all
devices.
SNMP Alarms and Triggers Yes Esna Uc appliance - Yes
Ms EXchanGE Vs. GooGlE apps
Google apps and Microsoft Exchange are similar in the following ways:
Email Both services are going to give you extremely reliable up-time on your email service.
Spam Filtering they both offer excellent spam filtering.
Multiple Domains You can have multiple domains, or aliases per account.
Web Interface Both offer a web interface to their email service.
Archival Both offer email archival included in the price of the accounts.
Google offers 25 GB per user, Microsoft you need to purchase, maintain and manage
Storage hardware to accommodate.
Document Collaboration Google offers Google Doc™ service. Microsoft requires separate investment for sharepoint.
Microsoft provides excellent desktop clients with Ms outlook® but the web interface is
Desktop Email Client Integration optimized for iE. Google offers an excellent web interface optimized for any browser but only
integrates with outlook.
Bundled in Google site™ services. Microsoft requires dedicated investment into sharepoint
Intranet server, cals and hardware.
Tasks supported in both environments.
© 2009 Esna Technologies Inc. 3 www.esnatech.com

MOBILITY PRESENCE MESSAGING
EsnatEch Uc for GooGlE apps™
Microsoft® GooGlE apps™/EsnatEch
Bundled with free Google talk™ service. Microsoft requires separate investment
IM/Chat and deployment of ocs server and cals.
Google apps work across any mobile phone. Ms Exchange® is optimized for
Mobile Phone Integration Windows Mobile and BlackBerry, again requires a dedicated BB BEs server for
integration.
Google Video part of Google talk™. Microsoft needs investment in ocs cal license
Video Conferencing and video hardware. With Esnatech Uc, you can integrate tandberg and polycom
video endpoints with existing pBX.
Google Docs™, part of Google apps. Microsoft requires an Ms Word and/or office
Word Processing software license.
Google Docs™, part of Google apps. Microsoft requires an Ms Excel and/or office
Spreadsheets software license.
Google Docs™, part of Google apps. Microsoft requires an Ms powerpoint and/or
Presentations office software license.
UnifiED coMMUnications coMparison:
Exchange 2007 and ocs vs. Google apps with Esnatech Uc appliance
integrated presence enabled UM scalable Mobility, presence and UM
Positioning Statement solution solution for mid to large companies
Current Software Release 2007 version 1 2.0
Voice Mail System no Yes
Basic UM system (no phone access or single no Yes
inbox)
True Advanced UM system Yes Yes
Multi-tenanting UM (fixed domain support,
MS Exchange 2003 transition to new version/ no Yes
platform).
PBX Independent Yes (sip based only) Yes
Email Independent no (Exchange 2007 only) Yes
Message Light Support no (requires third party) Yes
Max. No. of Mailboxes 10,000 plus 40,000 plus
© 2009 Esna Technologies Inc. 4 www.esnatech.com

MOBILITY PRESENCE MESSAGING
EsnatEch Uc for GooGlE apps™
Microsoft® GooGlE apps™/EsnatEch
100 t1/E1, 60 ip (no redundancy) 800
Max. No. of Access Ports sip cluster
t1/E1/ip with redundancy
Max. No. of Storage 5 MB = 1hr defined by hard drive 5 MB = 1hr defined by hard drive
Analog Networking no Yes (aMis - supports legacy octel)
Enhanced Digital Networking/VPIM Yes Yes
SMDI Yes Yes
MCI no Yes
System Reports no Yes
Statistic Report Yes Yes
Usage Reports Yes Yes
System Resiliency Yes Yes
System Redundancy Yes Yes
Geo-Redundancy for call processing, IVR no Yes
and voice messaging
Multi-tenanting (messaging, speech auto no (requires hosted Exchange and
Yes
attendant, mobility services, presence) ocs)
Voice Forms no (requires Ms speech server) Yes
VMX TUI no Yes
Numeric TUI Yes Yes
Octel TUI Yes Yes
Call Pilot TUI no Yes
Hands-free TUI (Speech) Yes Yes (version 2.1)
Custom TUI Creator no Yes
Mixed TUI Environment no Yes
© 2009 Esna Technologies Inc. 5 www.esnatech.com

MOBILITY PRESENCE MESSAGING
EsnatEch Uc for GooGlE apps™
Microsoft® GooGlE apps™/EsnatEch
Mixed TUI environment no Yes
Integrated User Management Connector no Yes
TDD/TTY Yes no
VoicE Mail fEatUrEs
Pager and Message delivery Yes Yes
System Wide Distribution Lists Yes Yes
Multimedia Distribution Lists no Yes
SMS Notification no Yes
Administration via Phone no Yes
Bilingual/Multilingual Prompts Yes Yes
Language Selection via TUI Yes Yes
Language Differentiation by Caller/User no Yes
Record a Call no Yes
Record all incoming calls by user no Yes
Record all incoming calls by class of service no Yes
FIFO Yes Yes
LIFO Yes Yes
External Caller ID in Message Envelope Yes Yes
Dial by Name Yes Yes
Speech enabled directory access Yes Yes
Speech access to Operator anytime Yes Yes
Personal Operator Extension Yes Yes
Keyword definition via speech (i.e., say
assistant, help etc.) and be routed to specific no Yes
extension
Contact resolution on incoming Caller ID Yes Yes
© 2009 Esna Technologies Inc. 6 www.esnatech.com

MOBILITY PRESENCE MESSAGING
EsnatEch Uc for GooGlE apps™
Microsoft® GooGlE apps™/EsnatEch
Personal Greetings Yes Yes
Conditional Greetings Yes Yes
Alternate Greetings Yes Yes
Other Greetings Yes Unlimited
Presence enabled greetings no Yes
Calendar integrated greetings Yes Yes
Password protected mailbox Yes Yes
Voice Print (speech biometric) password no Yes
protection
Personal Voice Menus Yes Yes
Message Length Yes Yes
Saved Messages Yes Yes
Message Review Yes Yes
Message Reply Yes Yes
Live Reply Callback no Yes
Message Playback Controls Yes Yes
Urgent Message Yes Yes
Certified Message Yes Yes
Private Message Yes Yes
Message Folders (custom) Yes Yes
Access to Deleted Folder Yes Yes
Web interface for personal admin Yes Yes
Memo Yes Yes
Message Notification Yes Yes
Cascade Notification Yes Yes
Emergency Broadcast Notification no Yes
© 2009 Esna Technologies Inc. 7 www.esnatech.com

MOBILITY PRESENCE MESSAGING
EsnatEch Uc for GooGlE apps™
Microsoft® GooGlE apps™/EsnatEch
Personal Distribution Lists Yes Yes
Mailbox Tutorial Yes Yes
Multiple Languages Yes Yes
Future Delivery Yes Yes
Email Message Notification Yes Yes
Overhead Zone Paging no Yes
Speech-to-Text (Visual Voice Messaging) next release Yes
UnifiED MEssaGinG fEatUrEs
Voice mail access from PC email client Yes Yes
Voice mail access from PC other no Yes
Email access from telephone for mail server Yes Yes
and service
Sync message store with Email Exchange 2007 only Yes
Access to Personal Contacts from telephone Yes Yes
Compose Email over the telephone no Yes
Reply to Email over the phone Yes Yes
Reply to ALL over the phone Yes Yes
Forward Emails to distribution list Yes Yes
Access to mailbox settings Yes (DtMf/Web) Yes (DtMf/Web)
Call Me/Meet Me Yes Yes
Speech navigation of your mailbox Yes Yes (Version 2.1)
Access to messages from Pocket PC devices Yes Yes
Access to messages from Symbian OS devices no Yes
Blackberry support Email only Yes
Apple iPhone support (voicemail & fax) Yes Yes
Google Android support (voicemail & fax) no Yes
© 2009 Esna Technologies Inc. 8 www.esnatech.com

MOBILITY PRESENCE MESSAGING
EsnatEch Uc for GooGlE apps™
Microsoft® GooGlE apps™/EsnatEch
Personal Contacts Filtering Yes Yes
aUto attEnDant fEatUrEs
Speech enabled Auto Attendant Yes Yes
Multilingual speech enabled Auto Attendant Yes Yes
Caller ID and DNIS routing rules no Yes
Scheduled time of day and day of week no Yes
routing
PIN number routing no Yes
Access IVR logic no (requires Ms speech server) Yes
Offsite Routing Yes Yes
Find Me/Follow Me no Yes
Location Based Routing Yes (requires ocs server) Yes
Multilingual Greetings Yes Yes
Open/Closed Greetings Yes Yes
Time of day/Day of week Greetings temp & alternate Yes (unlimited schedules)
Flexible numbering of mailboxes Yes Yes
Free Flow Dialing Yes Yes
Active Directory Integration Yes Yes
LDAP Integration (HR software & third party no Yes
databases)
Holiday Greetings Yes Yes
Operator Revert Yes Yes
Fax Detection Yes Yes
Operator transfer to mailbox Yes Yes
Multiple message capabilities Yes Yes
Emergency override no no
© 2009 Esna Technologies Inc. 9 www.esnatech.com

MOBILITY PRESENCE MESSAGING
EsnatEch Uc for GooGlE apps™
Microsoft® GooGlE apps™/EsnatEch
Supervised transfers no Yes
Multiple Attendants per Tenant no Yes
Multiple PBX support on the same platform no Yes
PBX message networking (campus no Yes
environment with disparate PBXs)
cti/prEsEncE fEatUrEs
Instant Messaging Yes Yes
Text message to SMS address no Yes
Instant message to SMS or email no Yes
Presence information of corporate directory Yes Yes
IM and SMS messaging to workgroups no Yes
Record Call from PC no Yes
Screen Pops on incoming calls Yes Yes
Call logs limited pBXs Yes
Call folder in email (log of incoming/outgoing no Yes
calls)
Screen Pops with Outlook Yes Yes
Screen Pops with Goldmine, Act, Maximizer no Yes
Custom database integration no Yes
Dialing from Outlook Yes Yes
Smart tag dialing from any application Yes Yes
Presence integration & PBX dialing with Yes Yes
Mobile PC
Presence integration & PBX dialing with no Yes
Apple iPhone
Presence integration & PBX dialing with Yes Yes
Blackberry
© 2009 Esna Technologies Inc. 10 www.esnatech.com

MOBILITY PRESENCE MESSAGING
EsnatEch Uc for GooGlE apps™
Microsoft® GooGlE apps™/EsnatEch
Presence integration & PBX dialing from no Yes
Google Android
Desktop search on incoming calls based on no Yes
caller ID and contact resolution
Mobility web gadgets no Yes
PBX dialing gadgets no Yes
Presence Federation no Yes
Yes (requires investment in dedicated
IM Federation federation server)
Yes (version 3.0)
IM from Email Yes (ocs) Yes (Google talk)
Email to phone call no Yes
Salesforce.com dialing integration no Yes
Salesforce.com screen pops no Yes
Salesforce.com call logging with existing PBX no Yes
Mobile phone registration with existing PBX no Yes
for dialing (enables call logging and tracking)
Microsoft CRM Dialing Yes Yes
Microsoft CRM Screen Pops Yes (limited pBXs) Yes
MoBilitY fEatUrEs
Offsite Routing Yes Yes
Routing to cell phones Yes Yes
Find Me/Follow Me Routing Yes Yes
Location based Routing Yes Yes
Multi-modular dialing from any application no Yes
Single message box for multiple phone Yes Yes
numbers
Speech access to contacts over the phone Yes Yes
© 2009 Esna Technologies Inc. 11 www.esnatech.com

MOBILITY PRESENCE MESSAGING
EsnatEch Uc for GooGlE apps™
Microsoft® GooGlE apps™/EsnatEch
Speech dialing from voice mail access Yes Yes
Speech verification for voice mail no Yes
authentication
Yes (ocs contact & phone number Yes (contacts, corporate directory,
Call Filtering filtering) phone number, per location)
faX fEatUrEs
Fax on Demand no Yes
Fax Messaging Yes Yes
Fax to Email Yes Yes
Email to Fax Yes Yes
Fax Server Yes Yes
Fax sending from Email Yes Yes
Email direct to fax machine Yes Yes
Fax re-direct from the phone Yes Yes
VErtical applications
Hospitality Support (Hotels, Hospitals, no Yes
Property Management Systems)
Guest Mailboxes (Templates) no Yes
No Passwords to memorize no Yes
WakeUp Calls no Yes
Checkin/Checkout no Yes
Move Rooms no no
Assisted Login no no
Guest Login Greeting no Yes
DID Server no Yes
Speech access to guest rooms (no room no Yes
number divulged)
© 2009 Esna Technologies Inc. 12 www.esnatech.com

MOBILITY PRESENCE MESSAGING
EsnatEch Uc for GooGlE apps™
Microsoft® GooGlE apps™/EsnatEch
24Hr Checkout access to messages no Yes
Offsite phone integration to room no Yes
Education module Yes Yes
hoMEWork hotlinE no Yes
Absenteeism no Yes
Mass event notification no Yes
Integration with school database no Yes
EMErGEncY EVEnt notification
Distribution list support Yes Yes
Multimedia lists (phone, email, SMS, fax, n/a Yes
mailbox)
Mass Recall (notification to security) no Yes
Integration to Fire & Alarm systems no Yes (GE security, api)
Database Sync for change management no Yes
SMS short code sending no Yes
PIN Integration to conference call no Yes
Redundancy no Yes
Geo-Redundancy no no
confErEncinG anD collaBoration
Audio Conferencing Yes Yes (48 ports)
Web Conferencing Yes Yes (any third party)
Video Conferencing Yes Yes (Google talk)
Tandberg Video Support Yes Yes
Polycom Video Support Yes Yes
Video Integration to legacy PBXs no Yes
© 2009 Esna Technologies Inc. 13 www.esnatech.com