A tour of new features

A tour of new features

Company Overview esna technologies inc. Leading developer of Unified Communications solutions Provides a single platform for voice , mobility , messaging , and presence Provides greater interoperability with communication infrastructure than any other UC solution Highly scalable: supports organization with fewer than 25 to more than 30,000 users One of the only recognized independent UC solution providers; multiple product and industry awards

Leading developer of Unified Communications solutions

Provides a single platform for voice , mobility , messaging , and presence

Provides greater interoperability with communication infrastructure than any other UC solution

Highly scalable: supports organization with fewer than 25 to more than 30,000 users

One of the only recognized independent UC solution providers; multiple product and industry awards

Toshiba/Esnatech Partnership Esnatech to co-develop Esnatech’s telephony Office-LinX for the Toshiba CIX voice platform Seamlessly integrated with advance Presence and mobility Available directly from Toshiba Canada Packaged UC bundles for the CIX platform Bundled on MAS hardware

Esnatech to co-develop Esnatech’s telephony Office-LinX for the Toshiba CIX voice platform

Seamlessly integrated with advance Presence and mobility

Available directly from Toshiba Canada

Packaged UC bundles for the CIX platform

Bundled on MAS hardware

CIX Unified Communications 7.1 It is a Unified communications solution that unifies messaging, mobility and presence into a single simple platform that integrates to ANY phone system , ANY email environment , ANY mobile phone , and ALL your core business applications!

It is a Unified communications solution that unifies messaging, mobility and presence into a single simple platform that integrates to ANY phone system , ANY email environment , ANY mobile phone , and ALL your core business applications!

Solutions Esnatech provides enterprise communications applications to address needs for productivity through: Mobility / presence management solutions Unified communications solutions (email, voice mail, telephony within Groupware and CRM solutions) Voice Processing solutions Unified Messaging solutions Speech enabled Mobility servers Fax solutions CTI/Presence platforms Secure messaging solutions Emergency broadcasting platforms Disaster Recovery and High availability solutions Vertical application suite Education/Hospitality/Retail/Medical/Government/Financial/Legal

Esnatech provides enterprise communications applications to address needs for productivity through:

Mobility / presence management solutions

Unified communications solutions (email, voice mail, telephony within Groupware and CRM solutions)

Voice Processing solutions

Unified Messaging solutions

Speech enabled Mobility servers

Fax solutions

CTI/Presence platforms

Secure messaging solutions

Emergency broadcasting platforms

Disaster Recovery and High availability solutions

Vertical application suite

Education/Hospitality/Retail/Medical/Government/Financial/Legal

Solutions Global solution with Immediate market Opportunities Fully Multilingual solution Run multiple languages at the same time for AA/ Voice mail, UM,UC, Mobility & Presence Language support for : Voice Prompts Speech recognition Text to speech Unified Messaging Web interface Reports Administration UC desktop client Mobile client Languages compile and created English ( NA, U.K) French ( Quebec, Parisian) Spanish ( Mexican, European) German Italian Dutch

Global solution with Immediate market Opportunities

Fully Multilingual solution

Run multiple languages at the same time for AA/ Voice mail, UM,UC, Mobility & Presence

Language support for :

Voice Prompts

Speech recognition

Text to speech

Unified Messaging

Web interface

Reports

Administration

UC desktop client

Mobile client

Languages compile and created

English ( NA, U.K)

French ( Quebec, Parisian)

Spanish ( Mexican, European)

German

Italian

Dutch

It’s over, you have to change Your voice mail is end of life! No replacement parts, no support! The risk and cost to maintain is too high! New templates ready for deployment Aria Serenade Intuity Octel® 200/300 Serenade Octel® 250/350 Aria Avaya Unified Messenger Octel ® 50/100 Intuity AUDIX esna UC Server Emulates your old voice mail Replaces your old IVR Adds Mobility, Unified messaging and CTI

Your voice mail is end of life! No replacement parts, no support! The risk and cost to maintain is too high!

New templates ready for deployment

Aria

Serenade

Intuity

The Power True Unified Messaging Never invest in a solution that delivers half the value or only works in one environment. Businesses always change and that cannot be controlled! Invest in a communication solution that provides the complete functionality in all environments. Not only will esna UC server provide TRUE unified messaging , it can integrate to any email platform as well as multiple platforms at the same time to support any future transition requirements! Microsoft Exchange TM 2000/2003/2007 Novell GroupWise TM

Never invest in a solution that delivers half the value or only works in one environment. Businesses always change and that cannot be controlled! Invest in a communication solution that provides the complete functionality in all environments. Not only will esna UC server provide TRUE unified messaging , it can integrate to any email platform as well as multiple platforms at the same time to support any future transition requirements!

MESSAGING Full interoperability MS Exchange 2000/2003/2007 Lotus Domino 6.0/7.0/8.0 Novell GroupWise 6.0 or above Google APPS Google GMAIL Zimbra Supports any environment Desktop mail client- Outlook, Notes, etc Web mail interfaces- OWA, inotes, All OS’s- MAC, Windows, Linux

Full interoperability

MS Exchange 2000/2003/2007

Lotus Domino 6.0/7.0/8.0

Novell GroupWise 6.0 or above

Google APPS

Google GMAIL

Zimbra

Supports any environment

Desktop mail client- Outlook, Notes, etc

Web mail interfaces- OWA, inotes,

All OS’s- MAC, Windows, Linux

Rim Blackberry, Windows Mobile, & Symbian too! Esna UC Server links all smartphones not just with voice but with full Unified communications. See Rich presence, initiate live calls from your PBX, Change your location, access unified messaging, and have a Live instant message right from the palm of your hand!

Esna UC Server links all smartphones not just with voice but with full Unified communications. See Rich presence, initiate live calls from your PBX, Change your location, access unified messaging, and have a Live instant message right from the palm of your hand!

Telephony location/status / availability tied to your daily schedule Presence integration

Telephony location/status / availability tied to your daily schedule

MIX it up! Access it from anywhere! In today’s business workers can be anywhere. Esna UC Server is designed to work around YOUR workforce! They can access Unified communications from anywhere: Natively from email From Desktop application From any browser From any smartphone From any mobile browser From any simple telephone

In today’s business workers can be anywhere. Esna UC Server is designed to work around YOUR workforce! They can access Unified communications from anywhere:

Natively from email

From Desktop application

From any browser

From any smartphone

From any mobile browser

From any simple telephone

Full Desktop UC/CTI Click to dial from any application Screen pops and call control Call recording and logging Instant messaging integrated with SMS Rich Presence

Click to dial from any application

Screen pops and call control

Call recording and logging

Instant messaging integrated with SMS

Rich Presence

Integration of business applications Dial natively from any business application, enable screen pops out of corporate databases, leverage IVR services built on to Esna UC Server to automate business processes. Esna UC Server goes beyond messaging to enabling communications in any core business application! Salesforce.com Microsoft CRM Dialing and screen pops

Dial natively from any business application, enable screen pops out of corporate databases, leverage IVR services built on to Esna UC Server to automate business processes. Esna UC Server goes beyond messaging to enabling communications in any core business application!

Salesforce.com

Microsoft CRM

Dialing and screen pops

Features that add value PDF format option for faxing Outbound faxing from your desktop E-mail to fax Multi-PBX/ node support Centralized messaging Voice mail cluster- HA Time zone stamp for messages & Locations Speech access to personal and global contacts Mass message alert services Outbound campaign dialing Speech to text services

PDF format option for faxing

Outbound faxing from your desktop

E-mail to fax

Multi-PBX/ node support

Centralized messaging

Voice mail cluster- HA

Time zone stamp for messages & Locations

Speech access to personal and global contacts

Mass message alert services

Outbound campaign dialing

Speech to text services

Speech enable your company Esna UC Server provides simply easy speech access to your callers so they can request any resource by calling in and saying what they want: An employees first or last name Operator at anytime A department or group A remote location Leveraging IVR any type of data

Esna UC Server provides simply easy speech access to your callers so they can request any resource by calling in and saying what they want:

An employees first or last name

Operator at anytime

A department or group

A remote location

Leveraging IVR any type of data

Work with any environment Regardless if it’s IP or TDM, MS exchange vs Google apps, MS CRM vs Salesforce.com, Esna UC Server 7.1 does not care! It is designed to work around you and your business not vice versa! Lower deployment costs, greater functionality, faster Return on investment! All the key elements for a technology investment. Unify and simplify the way your business communicates!

Regardless if it’s IP or TDM, MS exchange vs Google apps, MS CRM vs Salesforce.com, Esna UC Server 7.1 does not care! It is designed to work around you and your business not vice versa!

Lower deployment costs, greater functionality, faster Return on investment! All the key elements for a technology investment. Unify and simplify the way your business communicates!

Read your voicemail Esna UC integrates with advanced services such as SMS for mass alerts and Speech to text for visual voicemail. Now when someone leaves a voicemail in your office you can read it from ANY EMAIL OR DEVICE. Perfect for applications such as medical transcription, and Legal archiving.

Esna UC integrates with advanced services such as SMS for mass alerts and Speech to text for visual voicemail. Now when someone leaves a voicemail in your office you can read it from ANY EMAIL OR DEVICE. Perfect for applications such as medical transcription, and Legal archiving.

What is visual messaging The ability to read your voice mails When a voice mail is left it is converted into text Users can access the voice message natively out of email or from their smart phone Perfect solution for mobile users and specific vertical solutions- Medical transcription , Legal archiving , EDI (Electronic Data Interchange )process

The ability to read your voice mails

When a voice mail is left it is converted into text

Users can access the voice message natively out of email or from their smart phone

Perfect solution for mobile users and specific vertical solutions- Medical transcription , Legal archiving , EDI (Electronic Data Interchange )process

Call Logging and recording Record on the fly Button on set clicking on desktop software Record all incoming calls configured by user on desktop Configured by admin Calls logged and deposited in voice mail as “recorded conversations” Can be forwarded to email or logging mailbox for archiving UM users automatically left in email server Time date stamped Indexed by from / for/ date stamp

Record on the fly

Button on set

clicking on desktop software

Record all incoming calls

configured by user on desktop

Configured by admin

Calls logged and deposited in voice mail as “recorded conversations”

Can be forwarded to email or logging mailbox for archiving

UM users automatically left in email server

Time date stamped

Indexed by from / for/ date stamp

Key Value to Telecom Partners Vertical templates to drive target market initiatives ▼ Hospitality Speech attendant( security) Voice and fax messaging Guest mobile routing Check in Check out Maid service Education Presence across schools Homework Hot-line Teacher message board Transportation Mobile dispatch SMS tracking Order fulfillment IVR Real Estate Mobile agent routing Presence w/text notification MLS IVR Legal Fax to e-mail and archiving Record a call and logging Call logging Transcription Medical Hospital Speech directories Medical dictation Secure access to fax transcription Vertical application suite

Integration and configuration with Toshiba Telephony portfolio Legacy DK series – SIP/Analog SMDI CTX & CIX portfolio –SIP/Analog SMDI/TAPI interface for Rich Presence Future roadmap- SIP with TAPI integration Toshiba CIX LAN SIP gateway Analog ext. SMDI

Legacy DK series – SIP/Analog SMDI

CTX & CIX portfolio –SIP/Analog SMDI/TAPI interface for Rich Presence

Future roadmap- SIP with TAPI integration

DK Series SMDI integration Full unified messaging- Voice, Fax, SMS, email access Mobility through the Auto attendant For DID Mobility, need to terminate DID numbers in the Messaging server N0 station to station mobility or Screen pops Network presence and locations Dialing will require voice mail ports Mobile UC shows networks status only LAN SIP gateway Analog ext. Toshiba DK SMDI SIP

Full unified messaging- Voice, Fax, SMS, email access

Mobility through the Auto attendant

For DID Mobility, need to terminate DID numbers in the Messaging server

N0 station to station mobility or Screen pops

Network presence and locations

Dialing will require voice mail ports

Mobile UC shows networks status only

CTX/CIX integration with TAPI Full unified messaging- Voice, Fax, SMS, email access Mobility- DID, Station to station- no voice ports required Network & Telephony presence and locations-internal dialing uses CIX resources Mobile UC has live CIX status LAN SIP gateway Analog ext. Voice path SIP TAPI/SMDI integration Toshiba CIX

Full unified messaging- Voice, Fax, SMS, email access

Mobility- DID, Station to station- no voice ports required

Network & Telephony presence and locations-internal dialing uses CIX resources

Mobile UC has live CIX status

Packaging for Unified Communications Windows XP less than 50 users Windows 2003 server greater than 50 users Mobility, Presence, Unified messaging standard services PBX integration- SIP Small Business Edition Enterprise edition Windows 2003 Server Distributed configuration for High Availability and redundancy Mobility, Presence, Unified messaging standard services PBX integration- SIP

Windows XP less than 50 users

Windows 2003 server greater than 50 users

Mobility, Presence, Unified messaging standard services

PBX integration- SIP

Small Business Edition

Enterprise edition

Windows 2003 Server

Distributed configuration for High Availability and redundancy

Mobility, Presence, Unified messaging standard services

PBX integration- SIP

Toshiba bundles- three easy steps Pick CIX bundle Pick UC bundle Pick TAPI kit Small business edition Enterprise edition CIX100 CIX200 CIX670 CIX1200 CIX-100TSP-USB CIX-200TSP-USB CIX-670TSP-USB CIX-1200TSP-USB

Pick CIX bundle

Pick UC bundle

Value of Unified Communications…. Major cost savings in a Toshiba/Esna UC system vs. investment in each technology PBX Voice mail server IVR server Fax server Speech enabled automated attendant CTI server Presence Server Unified Messaging SMS/Text Messaging server & Services Mass Broadcast Alert Server and services Mobile server Call Logging and recording

Major cost savings in a Toshiba/Esna UC system vs. investment in each technology

PBX

Voice mail server

IVR server

Fax server

Speech enabled automated attendant

CTI server

Presence Server

Unified Messaging

SMS/Text Messaging server & Services

Mass Broadcast Alert Server and services

Mobile server

Call Logging and recording

Getting started Order Online training/ Dealer demo bundle: Online self paced training Course with test Dealer gets support PIN number Order Dealer demo system Order PS options for first deployments: Onsite esna PS http://www.esnatech.com/services.htm Touch to Cut online installation services http://www.esnatech.com/services/t2cprogram.htm

Order Online training/ Dealer demo bundle:

Online self paced training

Course with test

Dealer gets support PIN number

Order Dealer demo system

Order PS options for first deployments:

Onsite esna PS

http://www.esnatech.com/services.htm

Touch to Cut online installation services

http://www.esnatech.com/services/t2cprogram.htm

A tour of new features

A tour of new features