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Esna Officelinx 9.1 - Modern Communication Solutions for Today's Enterprise
 

Esna Officelinx 9.1 - Modern Communication Solutions for Today's Enterprise

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See Officelinx in action with a custom demo http://uc.esna.com/officelinx-demo. Slide 2 of this presentation references a 1994 outtake from the Today Show "What is the Internet?" - view the video on ...

See Officelinx in action with a custom demo http://uc.esna.com/officelinx-demo. Slide 2 of this presentation references a 1994 outtake from the Today Show "What is the Internet?" - view the video on YouTube: https://www.youtube.com/watch?v=JUs7iG1mNjI (we've come a long way baby)

Esna Officelinx 9.1 is a comprehensive, cloud-enabled unified communications and collaboration platform. With Officelinx you choose the right communication solution for your organization.

Officelinx offers:

> Unified messaging with voicemail that integrates voice and fax messages with email and social collaboration applications from Google, Microsoft, IBM, Jive and others

> Real-time communication applications like voice and instant messaging (IM) communications, presence, click-to-call, voice conferencing, and geo-location mapping integrated inside business applications like email and CRM

These solutions offer next generation communication features that improve collaboration and boost productivity. Officelinx interoperates with any SIP or TDM based PBX or phone system and is purposely built to work across multiple PBXs simultaneously. It is available for Windows and for Mac as well as Android, iOS, Windows Phone and Blackberry smartphones and tablets. With Officelinx you choose how to connect, communicate and collaborate with others using the applications and devices of your choice.

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    Esna Officelinx 9.1 - Modern Communication Solutions for Today's Enterprise Esna Officelinx 9.1 - Modern Communication Solutions for Today's Enterprise Presentation Transcript

    • OFFICELINX 9.1 with iLink Pro
    • What is the Internet Anyway?
    • 95% using cloud services 230K Years social media per month 40% own a smartphone
    • Time Spent Online GLOBAL ONLINE POPULATION 2,095,006,000 = 30% of World’s Population GLOBAL HOURS ONLINE/MONTH 35 BILLION = AVERAGE TIME SPENT 16 Hours Global Internet Users/Month 32 Hours U.S. Internet Users/Month 3,995,444 Years
    • Enterprise Apps are Moving to the Cloud Informa(onWeek  –  Cloud  So3ware,  What’s  Next  –  Aug  2013  
    • Google Chrome is the fastest growing web browser 750M+ users on Chrome today
    • Consistent across devices Embedded inside apps and business processesAvailable anytime, anywhere Persistent across apps and devices Esna Cloud Communication Solutions Meet the Needs of Today’s User
    • Esna enables communication and collaboration to happen anywhere by embedding it in key business process and applications like email, CRM and enterprise social networks Cloud Apps Communication Systems Mobile Devices
    • What's New Officelinx 9.1 ●  Ac(onable  Voicemail   ●  Web  Administra(on   ●  Enhanced  Fax  Engine   Support   ●  Microso3  Hyper-­‐V  Support   iLink Pro ●  Communicate  In  Any  Web   Applica(on   ●  Salesforce  Integra(on   ●  Real  Time  Communica(on   in  Google  Maps   ●  WeLink  Chat  No(fica(ons   and  Commands  
    • Esna Embeds Real Time Communication Tools in Any Web Application Deliver Collaboration Tools as Chrome Extensions Users can install Esna iLink Chrome extensions from the Chrome Store; administrators can also pre-install iLink extensions using the Chrome Admin Panel Anywhere, Anytime Access to Collaboration Tools Users have access to all of their collaboration services from any Chrome browser
    • iLink  Pro  Inside  Any  Web  Applica(on   ●  iLink Pro Chrome extension available in any web page ●  Convenient slider follows the user from app to app ●  Conversations are persistent; can start in one app and continue in another ●  Enables real time access to presence, call control, click-to- call, timeline and more
    • Salesforce Integration Salesforce Sales and Service Cloud integration via Open CTI: •  Presence •  Instant messaging •  Group chat •  Make/receive call •  Call management •  Location sharing •  Salesforce Call Pops (existing or new contact/lead) •  Call logging in Activity History
    • Actionable Voicemail ●  Resolve messages to your contacts ●  Escalate any voice message to a live voice or video conversation with the caller ●  Shows location of the caller ●  Shows location of the caller ●  Ability to post urgent and crisis messages to Twitter and Google +
    • Real Time Communications in Google Maps ●  See the location of others on Google Maps ●  Start a live call or IM conversation from Google Maps
    • WeLink  Chat  No(fica(ons  and  Commands   ●  iLink Pro chat notifications of participants in your WeLink conference room ●  Chat commands to manage room and moderate/mute participants
    • Web  Administra(on   ●  Enables user provisioning management of Officelinx from the browser ●  Access system administration from anywhere ●  Designed to provide access to most commonly used administrative features
    • Enhanced  Fax  Engine  support   ●  Dialogic  SR140-­‐based  fax  support   ○  Includes  scalable  support  for  T.38  and  passthrough  T.30   faxing   ○  Up  to  60  ports  per  Officelinx  voice  node  (simultaneous  with   Officelinx  voice  ports;  hardware  considera(ons  apply)   ○  Fully  compa(ble  with  Officelinx  HA  model   ○  Fully  enabled  with  Officelinx  UM  environments  (Exchange,   Google  Apps,  Google  Drive,  others)   ●  Stand  alone  outbound  fax  client  for  Windows   desktops  
    • Addi(onal  Items   ●  OAuth2  support  with  Google  Apps   ●  UC  and  SSO  Authen(ca(on  for  WebLinks   ●  Descrip(ve  labels  for  mailbox  addresses  
    • Requirements   ●  Requires  Windows  7/2008  and  up   ●  Upgrade  path  (see  tech  docs  for  details):   ○  8.1  or  later  version  of  Officelinx  may  be  upgraded  to  9.1   ○  Latest  Telephony  Officelinx  7.1  SIP  version  may  be   upgraded  to  9.1   ●  Valid  so3ware  assurance  or  support  contract   required  for  upgrade  
    • Google Apps Integration •  Unified messaging •  Click-to-call •  In/outbound fax •  Presence •  Instant messaging •  Make/receive call •  Group chat •  Call control •  Location sharing
    • Jive Software Integration •  Unified messaging •  Click-to-call •  Presence •  Instant messaging •  Make/receive call •  Group chat •  Call control •  Location sharing
    • Office 365 Integration •  Unified messaging •  Click-to-call •  In/outbound fax •  Presence •  Instant messaging •  Make/receive call •  Group chat •  Call control •  Location sharing
    • Esna Enables Live Communication to Happen Cloud Apps Officelinx integrates voice, presence, instant messaging and unified messaging inside any web page, including cloud apps like Salesforce, Google Apps, Office 365, and Jive
    • Esna Redefines How People Communicate •  Integrate communication inside business processes and applications •  Enable communication to happen anytime anywhere across different devices and platforms •  Connect people, process and information for faster more efficient and effective communication and collaboration
    • THANK YOU esna.com plus.esna.com   twider.esna.com   youtube.esna.com   facebook.esna.com  
    • Esna is an Industry Leader in Unified Communications and Collaboration 1M+  end  users   Deployed  in   30+   countries   2000+  cer(fied   engineers   Largest   deployments  of  UC  in   North  America   ANY  PBX   or  phone   system   Founded  in   1989   Private  and  Confiden(al