Comparison With Microsoft Ms Exchange 27 K - Presentation Transcript
Positioning with Microsoft Exchange 2007
Esnatech Messaging options
Run e-mail and Esna UC as separate services
Messaging Options
Run messaging and presence as Unified Services
Synchronized databases- users / messaging
Min requirement for voice integration is MS exchange 2007
No Support for 2003
No migration support
MS Exchange 2007-This is a Messaging solution only
Unified messaging only
No voice mail only option
No CTI or IVR options
No presence or mobility functionality
Requires MORE THEN MS exchange 2007 for full Unified Communications
Call Coverage E12-UM Server Configuration Requires 1:1 ratio With mailbox servers IP-side VoIP Gateway Configuration TDM-side VoIP Gateway Configuration Hunt Groups and Port Configuration External phone Phone company’s Central Office Traditional PBX Internal phone Third party VoIP Gateway Unified Messaging Server Hub Transport Server Exchange Mailbox Server Active Directory Designed for Voip solutions Dependant on gateways and gateway support for TDM integration No provision for Message waiting lights MS exchange 2007 Voice setup
Call Coverage TDM-side VoIP Gateway Configuration Hunt Groups and Port Configuration External phone Phone company’s Central Office Traditional PBX Internal phone Third party VoIP Gateway Unified Messaging Server Hub Transport Server Exchange Mailbox Server Active Directory SIP Analog/ SMDI/T1/ E1/ SIP/VTI Full Message waiting support on IP and TDM environments Direct SIP support with NON Microsoft supported VoIP Unified messaging is not a requirement its an option by person 20 years of TDM integration support Esnatech voice setup
Comparison Server services- interoperability- Solution designed for end to end Microsoft Portfolio Exchange 2007 Messaging and collaboration SFA solutions CRM solutions ERP solutions Portal solutions Enterprise Server Licensing Unified Messaging Presence & CTI MS LCS IVR Speech MS Speech server
Comparison Server services- interoperability-Esnatech offers extensive application interoperability for Unified Communications MS Exchange 2000/2003/2007 IBM Domino Novell GroupWIse Google Apps/Zimbra Messaging and collaboration Voice/Fax Messaging IVR/Conferencing Speech server Presence CTI/IM/SMS Enatech UC Wireless services Mobility IMAP/ MAPI SFA solutions CRM solutions ERP solutions Portal solutions SIP/XML
Esnatech positioning with MS exchange 2007
Standalone UM services for Exchange 2007
E-mail Collaboration Groupware UC UM services CTI Services Presence services IVR services Speech services Fax services LAN PBX Telephony server -Use UCP as gateway to Exchange -Inbox, Contacts, Portal IMAP MAPI SIP/CSTA/TAPI UM Options: -Single inbox -Two inboxes -web Link GPRS Dect Wireless SIP/IP Digital
UCP positioning with MS exchange 2007
Standalone UM services for Exchange 2007-Driving Presence and CTI for OCS
E-mail Collaboration Groupware UC UM services CTI Services IVR services Speech services Fax services LAN PBX Telephony server -Use UCP as gateway to Exchange -Inbox, Contacts, Portal IMAP MAPI SIP/CSTA/TAPI UM Options: -Single inbox -Two inboxes -web Link GPRS Dect Wireless SIP/IP Digital Presence Conference Collaboration SIP
Client access requirements
Licensing comparison- MS exchange 2007 vs Esnatech UC for MS exchange 2007
Key Differences that would require Esnatech UC services
Simple voice mail option vs Unified Messaging only
Nuance speech services vs SAPI and MS engine ( Quality)
Ability to turn off UM without effecting voice mail
IVR voice menu trees, not available on MS UM
Less servers required for larger deployments. No 1:1 ratio of UM to mailbox servers like exchange UM requires
MS UM no support for Presence or CTI- requires LCS server and CALS
MS UM only works with exchange 2007
No native Message light support
Esna UC for MS exchange 2007
Value Difference continued…
Providing mobility, messaging and integrated presence
Load balancing exchange
Offering Small business solution
Basic voice mail offering
Integrated mobility for MS exchange Users
Works with older versions of MS Exchange- 2003/2007
Can support transition- 2003-2007/ Lotus-Novell- 2007
No requirement for 1:1 ratio with exchange servers
Native Message light support
CTI support for non Microsoft environments
SF.com/SAP, etc vs Outlook and MS CRM only
Esna UC vs. Exchange Esnatech UC server MS Exchange 2007 E-mail support MS Exchange 2000/2003/2007 Lotus Notes 6.5 and above Novell GroupWise 6.5 and above IMAP based servers MS Exchange 2007 Presence UC Client Manager N/A requires LCS desktop CTI UC Client Manager N/A requires LCS desktop SMS text messaging UC Client Manager N/A requires LCS desktop Voice mail only users Unlimited No over head on email N/A requires UM License Speech recognition Nuance 8.5 SAPI TTS Real Speak 4.0 SAPI PB X integration Inband/T1 /VTI/E1/SIP SIP only- needs gateways Message lights Yes N/A Multi-PBX Support Yes Yes Geo-redundant Auto attendant Yes No Emergency Notification Yes No
Financial Comparison- 100 user system* * Pricing is an approximation based on MLP and cannot consider discounting or rebates Microsoft Year 1 Year 2 Year 3 Year 4 Year 5 Total Exchange 2007 Server $699.00 $0.00 $0.00 $0.00 $0.00 $699.00 Exchange CAL (simultaneous connection to exchange server…needed for each connection point i.e. phone, web, mobile, etc.) $7,500.00 $0.00 $0.00 $0.00 $0.00 $7,500.00 Enterprise CAL needed for each user $2,500.00 $2,500.00 $2,500.00 $2,500.00 $2,500.00 $12,500.00 MS OCS Server (one required) $699.00 $0.00 $0.00 $0.00 $0.00 $699.00 MS OCS CAL ($170 per connection) $17,000.00 $0.00 $0.00 $0.00 $0.00 $17,000.00 MS 2003 Server Hardware for Exchange $3,000.00 $0.00 $0.00 $0.00 $0.00 $3,000.00 MS 2003 Server Hardware for OCS $3,000.00 $0.00 $0.00 $0.00 $0.00 $3,000.00 Dialogic Gateway for Exchange $3,400.00 $0.00 $0.00 $0.00 $0.00 $3,400.00 Dialogic Gateway for OCS $3,400.00 $0.00 $0.00 $0.00 $0.00 $3,400.00 $41,198.00 $2,500.00 $2,500.00 $2,500.00 $2,500.00 $51,198.00 Esnatech UC solutions Esna UC server-16 SIP sesssions with gateway $30,000.00 $1,600.00 $1,600.00 $1,600.00 $1,600.00 $36,400.00 Windows Exchange Server $699.00 $0.00 $0.00 $0.00 $0.00 $699.00 Exchange CAL (simultaneous connection to exchange server…needed for each connection point i.e. phone, web, mobile, etc.) $7,500.00 $0.00 $0.00 $0.00 $0.00 $7,500.00 $38,199.00 $1,600.00 $1,600.00 $1,600.00 $1,600.00 $44,599.00 Annual savings $2,999.00 $900.00 $900.00 $900.00 $900.00 $6,599.00 Cumulative savings $2,999.00 $3,899.00 $4,799.00 $5,699.00 $6,599.00 $6,599.00
Financial Comparison- 1000 user system* * Pricing is an approximation based on MLP and cannot consider discounting or rebates Microsoft Year 1 Year 2 Year 3 Year 4 Year 5 Total Exchange 2007 Server $1,000.00 $0.00 $0.00 $0.00 $0.00 $1,000.00 Exchange CAL (simultaneous connection to exchange server…needed for each connection point i.e. phone, web, mobile, etc.) $75,000.00 $0.00 $0.00 $0.00 $0.00 $75,000.00 Enterprise CAL needed for each user $25,000.00 $25,000.00 $25,000.00 $25,000.00 $25,000.00 $125,000.00 MS OCS Server (one required) $699.00 $0.00 $0.00 $0.00 $0.00 $699.00 MS OCS CAL ($170 per connection) $170,000.00 $0.00 $0.00 $0.00 $0.00 $170,000.00 MS 2003 Server Hardware for Exchange $10,000.00 $0.00 $0.00 $0.00 $0.00 $10,000.00 MS 2003 Server Hardware for OCS $10,000.00 $0.00 $0.00 $0.00 $0.00 $10,000.00 Dialogic Gateway for Exchange $3,400.00 $0.00 $0.00 $0.00 $0.00 $3,400.00 Dialogic Gateway for OCS $3,400.00 $0.00 $0.00 $0.00 $0.00 $3,400.00 $298,499.00 $25,000.00 $25,000.00 $25,000.00 $25,000.00 $398,499.00 Esnatech UC solutions Esna UC server-16 SIP sesssions with gateway $75,000.00 $5,000.00 $5,000.00 $5,000.00 $5,000.00 $95,000.00 Windows Exchange Server $699.00 $0.00 $0.00 $0.00 $0.00 $699.00 Exchange CAL (simultaneous connection to exchange server…needed for each connection point i.e. phone, web, mobile, etc.) $75,000.00 $0.00 $0.00 $0.00 $0.00 $75,000.00 $150,699.00 $5,000.00 $5,000.00 $5,000.00 $5,000.00 $170,699.00 Annual savings $147,800.00 $20,000.00 $20,000.00 $20,000.00 $20,000.00 $227,800.00 Cumulative savings $147,800.00 $167,800.00 $187,800.00 $207,800.00 $227,800.00 $227,800.00
Key Points
Greater Scalability
4-800 voice ports
4-800 speech ports
4-64 fax ports
Superior voice integration
SIP-SIP/Analog/Digital/T1/E1
Multi PBX support/ MWI support
Greater application Interoperability
Microsoft Office/SalesForce.com/MS CRM/Goldmine/Act/API’s
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