Bright Ideas

Bright ideas for investing in Unified Communications

Esnatech History and Background
Leading developer of Unified Communications technology
One of the only recognized independent UC solution providers
Multiple product and industry awards
Long history of technical innovation in enterprise communication space
Founded in 1989
Developer of one of the first enterprise voicemail system
Earlier provider of Unified Messaging technology
Launched first Unified Communications solution in 2001
Strategic partnerships with leading PBX OEMs and communication technology providers
Partners/OEMs: Mitel, Iwatsu, Avaya, 3Com, Aastra, Toshiba, and Teltronics
Technology: Naunce, Radvision, Sybase, and Microsoft
Headquarters in Toronto, Canada
40 employees: approximately half devoted to R&D
Recent Awards and Industry Recognition
2

3
Sample Customers

Business Challenges
Reducing
Expenses
Maintaining High productivity with limited resources
Accessing & Retaining Talented staff
Ensuring fast and effective responsiveness

The world we live in
Productivity
Competitiveness
Growth
Standard of living
Costs

So where are you on the adoption lifecycleAsk yourselves these questions:
Does your organisation engage in close partnerships or affiliations with external organisations?
Do you have a distributed workforce?
Does your organisation employ many field-based people who spend a lot of time on the road?
Does your organisation give employee productivity and job satisfaction a high priority?
How easy is it to track down and contact colleagues and clients first time?
How easy is it to find information you share regularly in a team and know you have the latest version?
How easy is it to set up and conduct ad-hoc conference calls?
Is email and texting usage within your organisation increasing?

Enabling convergence of technology

Voice and data convergence
Web 2.0
Fixed Mobile Convergence
Video Conferencing
IP Telephony
Unified Messaging
Presence
Web Conferencing
Portals, Wiki’s, Blogs

Complexity in increasing- How do I stretch my investment to get max benefit?

Bright Ideas for investing in Unified Communications
UC Technology will provide access to personal and corporate productivity
It will drive productivity on lowest cost of delivery
UC will drive staff satisfaction
Investing in Unified applications provides Cost consolidation:
Technology investment
Technology deployment
Technology training
Technology management

A planned approach
Top down approach for UCC
Business led and application driven
UCC
Deployment Phased Approach
Unified Communications ready infrastructure
Bottom up approach for UCC

The Typical UC options- bottom up approach
IPT/Collaboration
Unified Messaging
Speech server
Fax server
IVR/ CTI server
Mobility server
Conference
server
Conference server
UM
server
IVR/CTI
server
Notification server
Infrastructure upgrade
User training
Administration training
Interoperability testing & deployment
Major investment for each incremental technology
IM/ Presence server
Fax server

Esnatech UC Top down alternativeStretching your technology investment!
Unified Messaging
Speech server
IVR/ CTI server
Mobility server
Conference server
Notification server
IM/ Presence server
Fax server
Single server solution
Future proof interoperability
No infrastructure upgrade
User choice of access
Provides Migration strategy- UM/IP T

Bright ideas for investing in esnatech’s UC Application suite
TOP down approach to Unified Communications
Works with existing infrastructure
Legacy PBX and or phone system
Works with existing core business applications
CRM/SFA/ERP
Consolidates costs in each separate technology into one cost effective license
Consolidates costs of management and deployment
Future proofs your technology investment
Supports future IP and or Cloud computing direction

Esnatech UC Solutions

Application suite that goes beyond messaging….
Mobility / presence management solutions
Unified communications solutions (email, voice mail, telephony within Groupware and CRM solutions)
Voice Processing solutions
Unified Messaging solutions
Speech enabled Mobility servers
Fax solutions
CTI/Presence platforms
Secure messaging solutions
Emergency broadcasting platforms
Disaster Recovery and High availability solutions
Meet me audio conferencing
Vertical application suite
Education/Hospitality/Retail/Medical/Government/Financial/Legal

Esnatech UC suiteVoice mail to full UC
Perfect voice mail replacement platform
Yields opportunity for increased application sale at lower cost per additional application
Hospitality
Emergency Notification
IVR

UC Functionality With LegacyinfrastructureIntelligent Migration to a New Era of Communication
Stage 3
Infrastructure migration
Stage 1
Closed Systems & Networks
Stage 2
UC application Layer- Links systems

Bridging Enterprise Infrastructure
Google Apps and SaaS Services
Enterprise phone system and applications
Cloud services and applications
Esnatech UC provides secure authenticated integration between on premise infrastructure and SaaS based application
-No foot print or overhead to deliver communication services
-deliver on demand usage and costs

Supporting Cloud Computing
Providing Agencies & Businesses a Better Choice
IP
Cost Savings
*Reduce hardware requirement
*Reduce application requirement
*Reduce application management
*Reduce annual support and maintenance
Going Green
*Dramatically reduce power consumption on an annual basis
PBX
Enterprise portal server
Telephony Office-LinX

Speech server

*Mobility server
*Presence server
*CTI server
*Fax server
*Conferencing
*Emergency event notification
Storage
E-mail
Spam & Security
Speech
Presence IM
Mobility
Conference

Companies using these bright ideas!

Replaced 40 Plus Octel systems with one Geo- redundant voice mail
Integrated messaging with exchange for enterprise collaboration
Replaced legacy IVR systems with embedded IVR Scripting for self service
Integrated Messaging with ENS service ( SMS gateway) for campus wide ENS broadcasting
Integrated UC suite with existing infrastructure of 80 Plus IP and TDM phone systems

Value of Unified Communications….Brightest Idea!
Major cost savings in a Mitel/Esna UC system vs. investment in each technology
Voice mail server
IVR server
Fax server
Speech enabled automated attendant
CTI server
Presence Server
Unified Messaging
SMS/Text Messaging server & Services
Mass Broadcast Alert Server and services
Mobile server
Meet me conference

Unified Communications
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