Big Brother in the library Dave Pattern, Library Systems Manager University of Huddersfield [email_address]

Preamble Presentation available at: www.slideshare.net/daveyp/ Please remix and reuse this presentation creativecommons.org/licenses/by-nc-sa/3.0

Presentation available at:

www.slideshare.net/daveyp/

Please remix and reuse this presentation

creativecommons.org/licenses/by-nc-sa/3.0

Contents Supermarkets Virtual footprints Data collected at Huddersfield Using data analysis to improve services Sharing data

Supermarkets

Virtual footprints

Data collected at Huddersfield

Using data analysis to improve services

Sharing data

A long, long time ago…

www.flickr.com/photos/hippie/2476662922/

tinyurl.com/c8qm8h

www.guardian.co.uk/money/2005/sep/27/ethicalmoney.lifeandhealth

www.timesonline.co.uk/tol/news/uk/article1572626.ece

www.flickr.com/photos/mikewarren/48237822/

www.flickr.com/photos/jay-chilli/2178457837/

in a digital world, we leave virtual footprints wherever we go

University of Huddersfield

Facts and figures Student population about 20,000 (full-time and part-time) University Library just under 400,000 physical items over 700,000 loans per year

Student population

about 20,000 (full-time and part-time)

University Library

just under 400,000 physical items

over 700,000 loans per year

User data collected by the library Turnstile System when you entered the library Books which items you borrowed and when Computers which PCs/Macs you used and for how long which web sites you looked at

Turnstile System

when you entered the library

Books

which items you borrowed and when

Computers

which PCs/Macs you used and for how long

which web sites you looked at

Anonymous data collected Library Catalogue web site keywords used for searches and the number of results found which books were looked at which features and tools were used

Library Catalogue web site

keywords used for searches and the number of results found

which books were looked at

which features and tools were used

What the data is used for Library Catalogue web site improving the search facility analysing search trends Turnstile System find out how well the library is being used (e.g. weekends and holidays) has the refurbishment of the library made any difference to the number of people using the library?

Library Catalogue web site

improving the search facility

analysing search trends

Turnstile System

find out how well the library is being used (e.g. weekends and holidays)

has the refurbishment of the library made any difference to the number of people using the library?

What the data is used for Books which books do we need extra copies of? which books can we get rid of? which books are being borrowed by specific groups of students? create borrowing suggestions for students in the Library Catalogue web site

Books

which books do we need extra copies of?

which books can we get rid of?

which books are being borrowed by specific groups of students?

create borrowing suggestions for students in the Library Catalogue web site

library non-usage analysis

Library Catalogue web site

Keyword cloud

Keyword suggestions

Borrowing suggestions

Personalised suggestions

how is it done?

1) find out who’s borrowed the book Alice Brian Cathy

2) find all the other books they borrowed… Alice Brian Cathy

3) find the common titles… Alice Brian Cathy

people who borrowed also borrowed

people who borrowed

also borrowed

so, was it worth it?

Range of stock being borrowed

Books per active borrower

sharing usage data

Usage data Nov 2008: Released of aggregated and anonymised book usage data and book recommendation data ( link ) 2 million book loans and 80,000 book titles Apr 2009: Aggregated keyword search data and linked keywords ( link ) 3 million searches on the library catalogue Open Data Commons Licence no restrictions on how the data can be used

Nov 2008: Released of aggregated and anonymised book usage data and book recommendation data ( link )

2 million book loans and 80,000 book titles

Apr 2009: Aggregated keyword search data and linked keywords ( link )

3 million searches on the library catalogue

Open Data Commons Licence

no restrictions on how the data can be used

what next?

What if… …every library shared its usage data? …could we use that data to improve the “student experience”? can we encourage people to play with that data and create cool stuff?

…every library shared its usage data?

…could we use that data to improve the “student experience”?

can we encourage people to play with that data and create cool stuff?

Thank you! www.slideshare.net/daveyp/ www.daveyp.com/blog/