Same Time Last Year - Year of UC 13-14

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Year in review between Enterprise Connect 2013 and 2014

Year in review between Enterprise Connect 2013 and 2014

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  • 1. UC Year in Review 65 slides in 45 minutes
  • 2. UC, A Year in Review: March 2013-Febrary 2014 Dave Michels • NoJitter.com • TalkingPointz.com • UCStrategies.com • Wainhouse Research • @DaveMichels Be sure to check the Innovation Showcase Your Guide thru Time
  • 3. UC, A Year in Review: March 2013-Febrary 2014 • Enterprise Connect occurs every March. What happens during the other months? • Let’s take a look…. March 2013 – Feb 2014
  • 4. UC, A Year in Review: March 2013-Febrary 2014 Leadership Mergers and Acquisitions Cloud Mobile Video Key Themes
  • 5. UC, A Year in Review: March 2013-Febrary 2014 • Mitel names Joe Vitalone EVP Sales • Genesys names Dave Grennyson EVP and GM
  • 6. UC, A Year in Review: March 2013-Febrary 2014 • Oracle Intends to Acquire Tekelec • Genesys acquired Utopy
  • 7. UC, A Year in Review: March 2013-Febrary 2014 • Avaya announces Collaborative Cloud for SPs • Mitel Partners with Sprint on cloud solutions • Cisco Connects TelePresence and WebEx • NEC General Availability of 3C UCaaS
  • 8. UC, A Year in Review: March 2013-Febrary 2014 • New Avaya SBC for “secure communications for remote, mobile and home-based workers” • Avaya New Suites: Mobility and Collaboration
  • 9. UC, A Year in Review: March 2013-Febrary 2014 • Vidyo and Philips Healthcare enable enterprise-grade video for remote patients
  • 10. UC, A Year in Review: March 2013-Febrary 2014 • Cisco Launches DX650 Android-based endpoint • Cisco Launches Resource Management Automation
  • 11. UC, A Year in Review: March 2013-Febrary 2014 • Alcatel-Lucent Names Michel Combes CEO • AVST hires Sean Shaughnessy SVP Sales • Polycom hires Jim Kruger CMO
  • 12. UC, A Year in Review: March 2013-Febrary 2014 • Internet2 offers subscription-based Vidyo communications
  • 13. UC, A Year in Review: March 2013-Febrary 2014 • Avaya names Ben Taft VP, Inside Sales • Avaya names Brett Shockley SVP, CTO • Avaya names Joe Manuele VP Global SP and SI • Mitel names Tim Gaines VP Sales US
  • 14. UC, A Year in Review: March 2013-Febrary 2014 • Thinking Phone Networks Expands into EMEA • 8x8 Supports HIPAA/HITECH Compliance
  • 15. UC, A Year in Review: March 2013-Febrary 2014 • ShoreTel announces Dock for iPhones and iPads • ShoreTel announces IP930D DECT Phones
  • 16. UC, A Year in Review: March 2013-Febrary 2014 • Google and MPEG LA agree on Royalty-Free VP8 Licensing - WebRTC
  • 17. UC, A Year in Review: March 2013-Febrary 2014 • Google drops support of XMPP
  • 18. UC, A Year in Review: March 2013-Febrary 2014 • ShoreTel names Pankaj Malhortra SVP Engineering
  • 19. UC, A Year in Review: March 2013-Febrary 2014 • Mitel acquires prairieFyre • Genesys acquires SoundBite • IBM acquires SoftLayer (cloud)
  • 20. UC, A Year in Review: March 2013-Febrary 2014 • Avaya announces new consulting service to help businesses accelerate cloud and collaboration • Mitel offers complete line of Vidyo products and services • BroadSoft announces tools for WebRTC support
  • 21. UC, A Year in Review: March 2013-Febrary 2014 • Apple Releases iOS 7
  • 22. UC, A Year in Review: March 2013-Febrary 2014 • Avaya Scopia Video Collaboration Solution for IP Office • CERN selects Vidyo for global, large-scale, real- time collaborative for 20,000 scientists from over 600 institutes • Vidyo launches VidyoConferencing 3.0
  • 23. UC, A Year in Review: March 2013-Febrary 2014 • Avaya announces Avaya Aura Collaboration Environment • Snowden reveals NSA accessing Verizon records and FBI & NSA said to be secretly mining data from nine U.S. tech giants
  • 24. UC, A Year in Review: March 2013-Febrary 2014 • Avaya names Pierre-Paul Allard SVP WW Sales • BroadSoft names Jeffery Pearl VP Carrier Sales • Genband names David Walsh President CEO • LifeSize names Craig Malloy Interim CEO • Polycom names Kevin Parker Acting CEO • Huge Reorg at Microsoft. Lync/Skype now within Applications Group under EVP Qi Lu
  • 25. UC, A Year in Review: March 2013-Febrary 2014 • Aspect acquires Voxeo
  • 26. UC, A Year in Review: March 2013-Febrary 2014 • Aastra completes cutover at Iowa State to hosted Internet2 10k lines in 10 weeks (savings of $600k/yr)
  • 27. UC, A Year in Review: March 2013-Febrary 2014 • ShoreTel announces ShoreTel Mobility 7 • Microsoft reports biggest loss in a decade, Surface takes $900 million write-down
  • 28. UC, A Year in Review: March 2013-Febrary 2014 • Siemens-Enterprise introduces “Ansible” • ShoreTel reports customers double in Asia over 12 months ending June 30 2012. • ShoreTel introduces 400 Series IP SIP phones • Gartner MQ Leaders: Cisco, Microsoft, Avaya, Siemens-Enterprise
  • 29. UC, A Year in Review: March 2013-Febrary 2014 • 8x8 names Ramana Gottipati VP Prod Mktg • Avaya promotes Richard Steranka to VP of WW Channels • BroadSoft names Andrew Wyatt VP of Strategy • ShoreTel names Don Joos CEO
  • 30. UC, A Year in Review: March 2013-Febrary 2014 • Mitel Partners with Black Box and Rackforce for cloud-based solutions
  • 31. UC, A Year in Review: March 2013-Febrary 2014 • NEC 3C 8.5 Release – “new smart phone and tablet clients top the list of capabilities”
  • 32. UC, A Year in Review: March 2013-Febrary 2014 • Vidyo and Google collaborate on VP9 SVC and WebRTC • WAPO: “Videoconference providers see uptick in federal demand” • Google switches codec in Hangouts from H.264 SVC to VP8 AVC HD
  • 33. UC, A Year in Review: March 2013-Febrary 2014 • Many more Snowden revelations, including NSA violated privacy rules 1000s of times • SouthWest airlines moves its contact center to an Aspect hosted solution Half way! 6 more months to go
  • 34. UC, A Year in Review: March 2013-Febrary 2014 • 8x8 names Vikram Verma as CEO • Blue Jeans names James Campanini as GM EMEA, Jay O’Conner CMO • Cisco names Peder Ulander VP Collab Marketing • Vidyo names Joan Vadermate VP of Marketing
  • 35. UC, A Year in Review: March 2013-Febrary 2014 • Verizon pays $130 B to buy out Vodafone in Verizon Wireless • Microsoft Intends to acquire smartphone division of Nokia • Genband acquires Fring, OTT Mobile IP • Thrupoint spins-off its Fusion collaboration business: CaféX Communications, Inc.
  • 36. UC, A Year in Review: March 2013-Febrary 2014 • Avaya announces Collaborative Cloud for SPs • Mitel Partners with Sprint on cloud solutions • Cisco Connects TelePresence and WebEx • NEC General Availability of 3C UCaaS
  • 37. UC, A Year in Review: March 2013-Febrary 2014 • iOS 7 adds support for FaceTime audio calling • Microsoft includes free international Skype calls plus 200GB 1Drive storage with Surface 2 and Surface Pro 2
  • 38. UC, A Year in Review: March 2013-Febrary 2014 • Citrix jumps into collaboration with video- enabled “Project Zeus”
  • 39. UC, A Year in Review: March 2013-Febrary 2014 • Gartner MQ Corp Telephony Leaders: Cisco, Avaya, Siemens-Enterprise, Alcatel-Lucent • Snowden reveals UK and US can crack most encryption used online • Amazon announces MayDay on new Kindles • Avaya aligns Contact Center with Oracle on Customer Relationship solutions
  • 40. UC, A Year in Review: March 2013-Febrary 2014 • Andy Ory joins Thinking Phone Networks BoD • Microsoft names Gurdeep Singh Pall CVP Lync/Skype • Jonathan Rosenburg returns to Cisco: VP CTO Collaboration • Jens Meggers named as VP and GM of Cisco Cloud Collaboration
  • 41. UC, A Year in Review: March 2013-Febrary 2014 • Genesys acquires EchoPass • Avaya acquires portions of ITNavigator
  • 42. UC, A Year in Review: March 2013-Febrary 2014 • BroadSoft announces extended dialer for Chrome • 8x8 expands with UK Data Center
  • 43. UC, A Year in Review: March 2013-Febrary 2014 • Avaya Messaging Service integrates SMS & IM • Cisco Expressway facilitates any where any device collaboration • Cisco and Plantronics show Intelligent Proximity
  • 44. UC, A Year in Review: March 2013-Febrary 2014 • Cisco announces MX300 fast, dual display • Cisco Announces Jabber Guest • Cisco “Open Sources” H.264 for WebRTC • Forrester rates Vidyo as “Best Overall Video Quality and Performance.”
  • 45. UC, A Year in Review: March 2013-Febrary 2014 • USPS goes with Aastra Clearspan (400k endpoints) • SEN becomes Unify • Avaya Aura Collaboration Environment, IP Office expanded for Mid-Market • Cisco launches 7800 Series IP Endpoints
  • 46. UC, A Year in Review: March 2013-Febrary 2014 • Avaya hires Laurent Philonenko VP Corp Strategy and Development • BlackBerry names John Chen CEO
  • 47. UC, A Year in Review: March 2013-Febrary 2014 • Mitel to acquire Aastra (and double) • IBM to acquire Fiberlink (MDM) • Blackberry abandons plan to sell itself
  • 48. UC, A Year in Review: March 2013-Febrary 2014 • Gartner MQ UCaaS Leaders: West, Thinking Phone Networks, 8x8 • Amazon launches Workspaces – cloud VDI • Cisco’s CEO suggests that international sales may be hindered due to NSA revelations • NEC introduces “Cradle Phone”
  • 49. UC, A Year in Review: March 2013-Febrary 2014 • Polycom names Peter Leav CEO • Unify names Dean Douglas CEO • ShoreTel names Mark Roberts CMO
  • 50. UC, A Year in Review: March 2013-Febrary 2014 • Genesys acquires Voran • Cisco to acquire Collaborate.com • 8x8 acquires Voicenet Solutions in UK
  • 51. UC, A Year in Review: March 2013-Febrary 2014 • IETF stalemate on mandatory video codec for WebRTC
  • 52. UC, A Year in Review: March 2013-Febrary 2014 • Huawei exits US Market • Microsoft releases SDN API for Lync • Genesys offers Premier, Business, and Enterprise Editions on Genesys Customer Experience Platform
  • 53. UC, A Year in Review: March 2013-Febrary 2014 • Interactive Intelligence reported 50% of its 2013 orders came from cloud (5% in 2009) • Significant changes in executive leadership – especially Avaya, Cisco, Microsoft, Unify, and ShoreTel. • OS Failures BB10 and Win8 • Big Year for Lync • Lots-o-consolidation 2013 Trends
  • 54. 2014
  • 55. UC, A Year in Review: March 2013-Febrary 2014 • Aastra acquires Telepo (Mitel closes on Aastra) • VMware to acquire AirWatch (MDM)
  • 56. UC, A Year in Review: March 2013-Febrary 2014 • IBM says that Connections (Sametime) team to embrace Windows Phone and Windows 8 tablets
  • 57. UC, A Year in Review: March 2013-Febrary 2014 • Google announces Chromebox for Meetings • Vidyo announces H2O (Hangouts to Other)
  • 58. UC, A Year in Review: March 2013-Febrary 2014 • Genband announced Generation Enterprise – WebRTC enabled UC • IBM announced IBM Mail Next • IBM renames everything Connections Sametime 9 is Connections Chat and Meetings • Frost reports enterprise social network usage up 29.5%
  • 59. UC, A Year in Review: March 2013-Febrary 2014 • Unify names Jon Pritchard as EVP of WW Channels and Steve Shanck GM NA Region • Microsoft names Satya Nadella new CEO
  • 60. UC, A Year in Review: March 2013-Febrary 2014 • ALU inks deal to Sell ALU-E to Huaxin (China) • Facebook acquired WhatsApp
  • 61. UC, A Year in Review: March 2013-Febrary 2014 • BroadSoft and Audiocodes introduce One Voice for Hosted Services in Frankfurt
  • 62. UC, A Year in Review: March 2013-Febrary 2014 • Spectralink announces Android-based Wi-Fi phones • Microsoft announces Voice Controls for Lync on Windows 8 devices
  • 63. UC, A Year in Review: March 2013-Febrary 2014 • Microsoft announces Lync to Skype Video Calls • Polycom announces Real Presence 1 – significant simplification of licensing
  • 64. UC, A Year in Review: March 2013-Febrary 2014 • STC renames to SCTC (Society of Communications Technology Consultants) • Mitel launches Mi-Contact Center 7 – major release • NEC UC for Business 7.0 – global CCTR • Microsoft previews “JLync” • Microsoft signaling tighter integration between Lync and Skype
  • 65. UC, A Year in Review: March 2013-Febrary 2014 Waning • Devices • SIP • BYOD • Mobility • VoIP Waxing • Video • Contact Center • Cloud • SDN • Privacy • “Experience” • Consumerization • WebRTC (not just talk)