Why A Likeable Business Is The Best Word of Mouth

Why A #LikeableBusiness Is The Best Word of Mouth October 31, 2012 @sernovitz + @davekerpen Slideshare.net/DaveKerpen Bit.ly/LikeableWOM

• CEO of Likeable Media• Author of Likeable Social Media & Likeable Business• Has been featured on ABC World News Tonight, BBC, and the New York Times #LikeableBusiness

• CEO of SocialMedia.org• Author of Word of Mouth Marketing• Taught at Northwestern University and the Wharton School of Business #LikeableBusiness

#LikeableBusiness

Responsiveness “Life is 10 percent what happens to you and 90 percent how you react to it.” - Charles R. Swindoll #LikeableBusiness

#LikeableBusiness

Take listeningone step further. #LikeableBusiness

Surprise & Delight “A true leader always keeps an element of surprise up his sleeve, which others cannot grasp but which keeps his public excited and breathless.” - Charles de Gaulle #LikeableBusiness

Every mistake is anopportunity. #LikeableBusiness

#LikeableBusiness

Gratefulness.“I would maintain that thanks are the highest form of thought, and that gratitude is happiness doubled by wonder.” - Gilbert K. Chesterton #LikeableBusiness

#LikeableBusiness

You get what yougive. #LikeableBusiness

“How dare you settle forless when the world hasmade it so easy for youto be remarkable?”Seth Godin #LikeableBusiness

Purchase your copy of Likeable Business today! Buy in bulk and receive special bonuses! Visit likeablebook.com or contact Theresa at theresa@likeable.com. #LikeableBusiness

Be one of the first 100 to buy a copy of Likeable Business and receive the Word of Mouth Marketing Comic Book free! #LikeableBusiness

Feedback?Grand Prize! @DaveKerpen @LikeableBook dave@likeable.com #LikeableBusiness

Why A Likeable Business Is The Best Word of Mouth

by Dave Kerpen on Oct 31, 2012

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Why A Likeable Business Is The Best Word of Mouth Presentation Transcript

http://www.linkedin.com	5
https://twitter.com	3