Your SlideShare is downloading. ×
0
Why A #LikeableBusiness Is The Best  Word of Mouth          October 31, 2012     @sernovitz + @davekerpen     Slideshare.n...
•   CEO of Likeable Media•   Author of Likeable Social Media    & Likeable Business•   Has been featured on ABC    World N...
•   CEO of SocialMedia.org•   Author of Word of Mouth Marketing•   Taught at Northwestern University    and the Wharton Sc...
#LikeableBusiness
Responsiveness “Life is 10 percent what happens to you and 90                     percent how you react to it.”           ...
#LikeableBusiness
Take listeningone step further.                    #LikeableBusiness
Surprise & Delight  “A true leader always keeps an element of surprise  up his sleeve, which others cannot grasp but which...
Every mistake is anopportunity.                 #LikeableBusiness
#LikeableBusiness
Gratefulness.“I would maintain that thanks are the highest        form of thought, and that gratitude is             happi...
#LikeableBusiness
You get what yougive.                   #LikeableBusiness
“How dare you settle forless when the world hasmade it so easy for youto be remarkable?”Seth Godin                   #Like...
Purchase your copy of Likeable       Business today!           Buy in bulk and receive              special bonuses!      ...
Be one of the first 100 to buy a copy of Likeable Business and   receive the Word of Mouth Marketing Comic Book free!     ...
Feedback?Grand Prize!     @DaveKerpen     @LikeableBook   dave@likeable.com                       #LikeableBusiness
Upcoming SlideShare
Loading in...5
×

Why A Likeable Business Is The Best Word of Mouth

1,586

Published on

Published in: Business

Transcript of "Why A Likeable Business Is The Best Word of Mouth"

  1. 1. Why A #LikeableBusiness Is The Best Word of Mouth October 31, 2012 @sernovitz + @davekerpen Slideshare.net/DaveKerpen Bit.ly/LikeableWOM
  2. 2. • CEO of Likeable Media• Author of Likeable Social Media & Likeable Business• Has been featured on ABC World News Tonight, BBC, and the New York Times #LikeableBusiness
  3. 3. • CEO of SocialMedia.org• Author of Word of Mouth Marketing• Taught at Northwestern University and the Wharton School of Business #LikeableBusiness
  4. 4. #LikeableBusiness
  5. 5. Responsiveness “Life is 10 percent what happens to you and 90 percent how you react to it.” - Charles R. Swindoll #LikeableBusiness
  6. 6. #LikeableBusiness
  7. 7. Take listeningone step further. #LikeableBusiness
  8. 8. Surprise & Delight “A true leader always keeps an element of surprise up his sleeve, which others cannot grasp but which keeps his public excited and breathless.” - Charles de Gaulle #LikeableBusiness
  9. 9. Every mistake is anopportunity. #LikeableBusiness
  10. 10. #LikeableBusiness
  11. 11. Gratefulness.“I would maintain that thanks are the highest form of thought, and that gratitude is happiness doubled by wonder.” - Gilbert K. Chesterton #LikeableBusiness
  12. 12. #LikeableBusiness
  13. 13. You get what yougive. #LikeableBusiness
  14. 14. “How dare you settle forless when the world hasmade it so easy for youto be remarkable?”Seth Godin #LikeableBusiness
  15. 15. Purchase your copy of Likeable Business today! Buy in bulk and receive special bonuses! Visit likeablebook.com or contact Theresa at theresa@likeable.com. #LikeableBusiness
  16. 16. Be one of the first 100 to buy a copy of Likeable Business and receive the Word of Mouth Marketing Comic Book free! #LikeableBusiness
  17. 17. Feedback?Grand Prize! @DaveKerpen @LikeableBook dave@likeable.com #LikeableBusiness
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×