Twitter + Government
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Twitter + Government

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Presented to the info4local board on 11 February 2010.

Presented to the info4local board on 11 February 2010.

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Twitter + Government Twitter + Government Presentation Transcript

  • Twitter and government Dave Briggs Community Evangelist
  • @davebriggs [email_address] www.davepress.net
  • @davebriggs [email_address] www.davepress.net
  •  
  • So, Twitter
  • 140 characters Public by default @ # APIs
  •  
  •  
  •  
  • 12,619 tweets 1,948 friends 2,510 followers 151 listings
  • Met some remarkable people Gained invaluable knowledge Got some work
  • There are about 150 local authorities active on Twitter and a load of other government departments…
  •  
  • 1,584 tweets 483,582 friends 1,742,195 followers 5,009 listings
  • But there are many, many more individual officers
  • (and they are often more interesting)
  •  
  •  
  • www.tweetyhall.com
  • www.tweetminster.com
  •  
  • Why should government be using Twitter?
  • It’s quick
  • It’s full of interesting – and new – people
  • It’s findable
  • It’s mobile
  • It’s conversational
  • Some things to do:
    • Be human
    • Don’t automate
    • Keep it frequent
    • Mix your media
    • Be responsive
    • Link, link, link
    • Don’t feed trolls
  • Listen to Neil: http://bit.ly/7jsaTv
  • How will you know if it is working? It’s not just numbers
  • Twitter is not an engagement panacea
  • Will we still be using it in 2 years time?
  • Google hopes not
  • But the activity, behaviour and culture will remain
  • The interesting thing about social software is not the software, but the implications of using it
  • Openness Transparency Collaboration Cooperation
  • Thanks for listening!
  • www.learningpool.com/twitterguide/