Twitter + Government

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Presented to the info4local board on 11 February 2010.

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Twitter + Government

  1. 1. Twitter and government Dave Briggs Community Evangelist
  2. 2. @davebriggs [email_address] www.davepress.net
  3. 3. @davebriggs [email_address] www.davepress.net
  4. 5. So, Twitter
  5. 6. 140 characters Public by default @ # APIs
  6. 10. 12,619 tweets 1,948 friends 2,510 followers 151 listings
  7. 11. Met some remarkable people Gained invaluable knowledge Got some work
  8. 12. There are about 150 local authorities active on Twitter and a load of other government departments…
  9. 14. 1,584 tweets 483,582 friends 1,742,195 followers 5,009 listings
  10. 15. But there are many, many more individual officers
  11. 16. (and they are often more interesting)
  12. 19. www.tweetyhall.com
  13. 20. www.tweetminster.com
  14. 22. Why should government be using Twitter?
  15. 23. It’s quick
  16. 24. It’s full of interesting – and new – people
  17. 25. It’s findable
  18. 26. It’s mobile
  19. 27. It’s conversational
  20. 28. Some things to do:
  21. 29. <ul><li>Be human </li></ul><ul><li>Don’t automate </li></ul><ul><li>Keep it frequent </li></ul><ul><li>Mix your media </li></ul><ul><li>Be responsive </li></ul><ul><li>Link, link, link </li></ul><ul><li>Don’t feed trolls </li></ul>
  22. 30. Listen to Neil: http://bit.ly/7jsaTv
  23. 31. How will you know if it is working? It’s not just numbers
  24. 32. Twitter is not an engagement panacea
  25. 33. Will we still be using it in 2 years time?
  26. 34. Google hopes not
  27. 35. But the activity, behaviour and culture will remain
  28. 36. The interesting thing about social software is not the software, but the implications of using it
  29. 37. Openness Transparency Collaboration Cooperation
  30. 38. Thanks for listening!
  31. 39. www.learningpool.com/twitterguide/

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