Twitter and government

Defining the relationship between government and the people in 140 characters Dave Briggs

@davebriggs [email_address] www.davepress.net

So, Twitter

11,069 tweets 1,691 friends 2,203 followers 103 listings

Met some remarkable people Gained invaluable knowledge Got some work

There are 130 local authorities active on Twitter and a load of other government departments…

1,584 tweets 487,733 friends 1,605,049 followers 3,082 listings

But there are many, many more individual officers

(and they are usually more interesting)

www.tweetyhall.com

www.tweetminster.com

Why should government be using Twitter?

It’s quick

It’s full of interesting – and new – people

It’s findable

It’s mobile

It’s conversational

Some things to do:

Be human
Don’t automate
Keep it frequent
Mix your media
Be responsive
Link, link, link
Don’t feed trolls

How will you know if it is working? It’s not just numbers

Listen to Neil: http://bit.ly/7jsaTv

Two more things: 1. Websites don’t change the world, people do 2. Interactive websites need interactive organisations

Can we define the relationship between government in 140 characters?

We can do it in 6!

Listen

bit.ly/lptwitter

I’m done. @davebriggs

by Dave Briggs on Dec 01, 2009