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Twitter and government

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The slides from my slot at Online Information 09.

The slides from my slot at Online Information 09.

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    Twitter and government Twitter and government Presentation Transcript

    • Defining the relationship between government and the people in 140 characters Dave Briggs
    •  
    • @davebriggs [email_address] www.davepress.net
    • @davebriggs [email_address] www.davepress.net
    •  
    • So, Twitter
    • 11,069 tweets 1,691 friends 2,203 followers 103 listings
    • Met some remarkable people Gained invaluable knowledge Got some work
    • There are 130 local authorities active on Twitter and a load of other government departments…
    •  
    • 1,584 tweets 487,733 friends 1,605,049 followers 3,082 listings
    • But there are many, many more individual officers
    • (and they are usually more interesting)
    • www.tweetyhall.com
    • www.tweetminster.com
    • Why should government be using Twitter?
    • It’s quick
    • It’s full of interesting – and new – people
    • It’s findable
    • It’s mobile
    • It’s conversational
    • Some things to do:
      • Be human
      • Don’t automate
      • Keep it frequent
      • Mix your media
      • Be responsive
      • Link, link, link
      • Don’t feed trolls
    • How will you know if it is working? It’s not just numbers
    • Listen to Neil: http://bit.ly/7jsaTv
    • Two more things: 1. Websites don’t change the world, people do 2. Interactive websites need interactive organisations
    • Can we define the relationship between government in 140 characters?
    • We can do it in 6!
    • Listen
    • bit.ly/lptwitter
    • I’m done. @davebriggs