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Dave Blankenship Computer Systems Analyst Long

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  • 1. Dave Blankenship 1908 Via Veneto Apt D -- St. Louis, MO 63125 (314)623-8857 daveblankenship@prodigy.net Computer Systems AnalystSUMMARY OF QUALIFICATIONS:Highly experienced IT technician with Sharepoint skills experienced in solving complex problems and building missioncritical solutions that have met and exceeded customer expectations. Passionate about learning and leveraging newtechnologies to create solutions that unite end users, fiscal growth, and company needs. Excel at engineering, testing,and analysis in 6 languages on 6 platforms.SKILLS:  Consult with Management  Write System Proposals  Solve complex problems  Consult With Users  Develop Project Plans  Define System Requirements  Analyze Complex Systems  Analyze Data (SQL)  Communicate Project Status  Create System Diagrams  Mentor Junior Analysts  Document Complex Systems  Lead Integration Projects  Estimate Project Duration  Communicate Technical InfoSUMMARY OF EXPERIENCE (Computer Systems Analyst):JEFFERSON COLLEGE – Adjunct Professor: Oracle, SQL & Database Design St. Louis, MO Aug 2010-Dec2010==Taught database concepts, design and SQL including: Overview of relational databases and database managements systems. Data Base Design, including Entity-Relationship Model and normalization. Creating and modifying tables (Data Definition Language) with SQLPlus. SQL Queries, including group functions, table joins, nested queries and views.INFORMATION AGENT – Computer Systems Analyst St. Louis, MO Jun2007-Dec2010==Small IT Consulting business. Tasks and activities included: Interviewed clients on details of their existing systems, their ‘dream’ systems, their expected due dates/budgets. Read manuals and technical reports to evaluate customer requirements and options for upgrading their systems. Communicated complex technical information to non-technical management in a form they could understand. Created extensive proposals for detailing client requirements, alternative solutions, recommendations and budgets. Prepared several project plans and cost/time estimates of expected work effort, development phases and priorities. Evaluated change requests and new system requirements for computer systems from multiple small businesses. Recommended hardware and software purchases from multiple vendors for several businesses. Researched multiple systems/technologies for a merged client, then recommended the sequence of integration. Took Courses and studied Sharepoint technologies at Washington University’s CAIT and at UMSL. Prepared to teach an object oriented and Java course for a local training company. Prepared several business plans. Attended local technology user groups, partner meetings and conferences to keep abreast of solutions.  Local User Groups (Microsoft .NET, Sharepoint, MPUG, IAMCP, CRM), Java, Cloud, Video, Azure Resume Dave Blankenship, Computer Systems Analyst – 314-623-8857 Page |1
  • 2.  Weekly Microsoft Partner meetings in person and via Microsoft Office Live  2008 Microsoft Worldwide Partner Conference, several SMBNation conferences & AT&T Focus conference Environment: Windows, MS Office Live Small Business (Sharepoint), Windows LiveTEKSYSTEMS – Technical Systems Analyst St. Louis, MO Mar2007-Jun2007==On contract at Meridian Enterprises (Mar2007-Jun2007) performing business and technical analysis on six Sales &Employee incentive applications, heavy SQL. Tasks and activities included:  Consulted with CIO to prevent further server outages from a planned mass-emailing of training video links.  Created long data retrieval scripts (SQL) in Oracle for validating customer point totals.  Conferred with chief business analyst on screen designs for several client applications.  Estimated data bandwidth requirements for displaying .WMV files on app. server vs. Streaming Video server.  Investigated/documented flow of data from Java application to EAServer/Stored procedure apps to Oracle DB.  Created requirements for a half dozen incentive applications (Sales, Employee, Loyalty).  Prototyped screen designs in JAD sessions with lead Meridian business analyst.  Performed massive amounts of testing on multiple Java and Oracle applications, documented minor changes.  Assisted Oracle DBA in testing SQL when all applications servers were out for several days.  Investigated and demonstrated how to display Flash videos on web pages.  Investigated and demonstrated how to display Windows movie files (.wmv) on web pages.  Environment: Java Web Servlets, Sybase EA Server, Velocity, CSS, JavaScript, Oracle, TOAD, Tomcat.BELCAN INFOSERVICES – Systems Analyst St. Louis, MO Nov2006-Jan2007==On contract at United States Postal Service (USPS) designing application for Aircraft Capacity Restrictions. Tasks andactivities included:  Analyzed early requirements for creating Aircraft Capacity Restrictions (ACR) screens.  Evaluated several applications on which to model the new application’s architecture.  Created test plan, test cases and DB2 test data set for DB2 database.  Created DB2 data retrieval scripts (SQL) to evaluate mainframe data.  Mentored two new college students just hired on by the USPS  Mocked up several ACR screens.  Discovered a installation error of a development station that cost them two weeks of incorrect work.  Environment: Java (J2EE EJBs, JavaBeans, Servlets, JSPs, Struts), CSS, JavaScript, IBM RAD, IBM WebSphere application servers, IBM DB2 Databases.BJC HEALTHCARE – Analyst Columbia, MO Nov2003-Nov2006==Employee at BJC (Nov2003-Nov2006) working for Boone Hospital Center (BHC where I analyzed, designed, tested &deployed several BHC Java/WebSphere/DB2 subsystems.=Analyzed, designed, integrated, tested and deployed a hospital pre-registration web-portal into the BHC Admissiondepartment’s minicomputer (through an HL7 (EDI) messaging system). which resulted in the Admissions Director beingawarded BHC Employee of the Year. Tasks and activities for this two year long project included:  Consulted with BHC Admissions Director on this project as it had no written description.  Captured quick-changing high-level requirements via emails, rapid-fire conversations and recorded sessions.  Documented business and technical requirements for new system with the following staff: o BHC Admission Director o BHC Admissions team o HL7/EDI team o AS400 team o BJC local IT management (3 levels)  Consulted various Admissions staff about cause of corrupted data from previously implemented system: o Reasons for Admission system’s DB2/400 primary keys/data problems from previous projects. o How to find standardized DB2/400 patient identifier for new system. o Current state of DB2/400 data integrity.  Gained confidence of agitated Admissions stakeholder whose DB2 data was earlier corrupted by my team.  Reviewed non-BHC web-based Admissions systems for ideas, screen flow and look and feel.  Interviewed AS400 developer about specific AS400 screens and their DB2/400 data structures.  Interviewed HL7 developer about specific HL7 records, their data structures, and integration (ack/nack).  Created use cases with Sybase PowerDesigner, then won approval at three local management levels. Resume Dave Blankenship, Computer Systems Analyst – 314-623-8857 Page |2
  • 3.  Gained access to DB2/400 data and queried to verify data validation types, quantity and boundaries. Created SQL to understand existing DB2/400 data, quality of data, and for application reads and writes. Created high-level system and DB2 data flows in Visio for integration of combined systems. Analyzed which DB2 data would need to be input by users for conversions/transfer to AS400 screens. Created DB2 data flow diagrams for each web screen to be created. Performed weekly JAD sessions with Admissions Director for several months. Interpreted Admissions Director changing needs between AS400 green screen and new web pages. Discovered non-AS400 paper reports used by Admissions department for use at check-in. Performed validation for multiple types of roundtrip data (web user to various pit stops back to web user): o web user>DB2> web user = user enters/changes registration o web admin (DB2) >HL7>AS400>HL7 (DB2) > web admin = admin validates data to/from AS400 o web user>DB2>HL7>AS400>HL7>DB2>web user = full roundtrip, all data Created SQL for Extract/Transform and Load (ETL) of static DB2/400 data used in Web system. Created CRUD (Create/Read/Update/delete) SQL for storing data to DB2 from Web system screen entry. Changed web field names & data due to clarifications/changes from ambiguous AS400 semantics. Created a back-office administration system for Admissions staff to ‘pre-work’ submissions prior to patient arrival: o Notices of procedures/hospitalizations from doctors offices. o Physician/practice names. o Insurance provider name (Medicare, Medicaid, commercial (e.g. Blue Cross, UHC)). o Existing hospital medical records (Patient, Guarantor of billing, etc). Created a 2nd back-office administration system for matching web entries when patient check-ins. Designed/compressed system of 15 AS400 green screens into 7 web-based data entry and one summary screen. Designed TOTAL of 27 web based screens: user screens, Admissions admin screens and help screens. Helped design a separate subsystem for Columbia HL7 messaging to loop to StL-based HL7 messaging engine. Investigated, then specified HL7/EDI messaging and record sets needed for ‘PreRegistration’ records. Worked with BHC webmaster for hospital website standards and designing for accessibility. Changed scope and deadlines semi-often due to re-prioritization and new change requests. Estimated scalability and dataflow bottlenecks for WebSphere web servers and app servers. Created a schedule in MS Project, broke it into scope/phases, then estimated due dates. Narrowed functional specifications into multiple scopes then created manageable project phases. Helped identify and prevent web-based security risks, including identity theft (users did enter their SSN). Created high-level, screen and data flows in Visio for each system, as well several UML diagrams. Created most of the screen mockups for each system. Acted as the DB2 DBA for laying out data structures and loading data. Created and updated test cases and test plan. Created DB2 test data and updated it often as the application requirements changed. Reviewed and adjusted estimates with stakeholders, then made a baseline schedule. Demonstrated and gained approval from Admissions and BHC IT directors on final plans for the systems. Addressed ongoing user questions received from Admission Director. Documented change requests and resolution in Remedy. Received, investigated and corrected errors (application, data, other) that arrived from web users. Ensured all code was documented, both internally and in high-level (non-programmer) documents. Created ranges of validations for many field on each screen. Reviewed screen messages with Hospital’s lawyer for HIPAA and liability laws. Created and helped implement WebSphere deployment plans. Performed unit, integration, user acceptance and stress testing, in model office and later in production. Deployed software to WebSphere application servers (sometimes). Helped to keep the Admissions Directors expectations in line by performing account management role. Conducted usability reviews with other BHC directors near rollout. Managed two developers and performed some of the WebSphere Application Developer coding. Created friendly messages for web user errors and system created problems/errors. Controlled WebSphere Java software quality by verifying software changes passed test cases. Analyzed and diagnosed problems with applications and DB2 data put into production. Created Version Release documentation for Admission Director of software, data & procedure changes. Acted as lead screen/change tester, testing for 3 developers Assisted in determining when problems were application, internet, server (db, app, web) or user based. Created help screens for public-facing part of the web-based admissions system. Reviewed and re-engineered systems processes, both before new software built and after deployment. Assisted Admissions Director and teammates with problem identification, isolation and resolution. Resume Dave Blankenship, Computer Systems Analyst – 314-623-8857 Page |3
  • 4.  Prioritized new change requests, fixes and general workload with Admissions Director, sometimes daily.  Analyzed and implemented emergency fixes as needed, documenting and distributing explanations.  Created PowerPoint presentations to update Admissions Director.  Conducted patient focus groups through Hospital Public Relations director.=In addition to above project, tasks and activities included:  Implemented systems documentation for all systems and applications where none existed o Lead team in choosing general application documentation (Confluence) & code documentation (Jira) o Lead team in choosing documentation policies o Standardized application documentation (each application, table structure, etc) o Standardized system documentation (Hardware, DBs, Application Servers, networks)  Updated project schedule regularly & printed ad hoc reports.  Created and distributed weekly (and sometimes daily) Status Reports to supervisors.  Provided general analysis and testing for maintenance changes on a wide range of existing boone.org applications.  Helped specify boone.org User ID and password change screens and messages, as well tested them  Attended fourth and fifth JavaOne conferences  Environment: Java (J2EE EJBs, JavaBeans, Servlets, Portlets, Velocity, Spring, Hibernate, Ajax, various Open Source), CSS, JavaScript, IBM RAD, IBM WSAD, IBM WebSphere, IBM DB2, Linux, Jira, Confluence, Aqua Data Studio, Sybase PowerDesigner, IBM AS400, IBM DB2/400.INFORMATION AGENT – Computer Systems Analyst St. Louis, MO Nov2002-Oct-2003==Small IT Consulting business. Tasks and activities included:  Determined requirements for website content.  Designed web pages, including links for PayPal.  Installed a small business accounting system.  Assisted with setting up of corporate structure and obtaining all relevant business licenses.  Installed a Wireless Network (WiFi).  Determined software requirements for a client tracking system, then found software.  Created several business plans.  Assisted in preparing marketing.  Consult with customers concerning their IT needs.  Recommend software and hardware purchases to clients.  Use cost/benefit analysis to determine feasibility of continuing operations.  Diagnosed computer problems.  Created proposals for clients.  Use project planning software to determine budgets and schedules.Environment: PC, WiFi, Quickbooks, Microsoft Office, DreamweaverTECHNOLOGY PARTNERS – Technical Systems Analyst St. Louis, MO Feb2001-Aug2002== On contract at Bunge North America (Feb2001-Aug2002) performing analysis and design on conversion of 4 systems(The Daily Activity Report, Position, Stock Ledger Report and Laytime) used by the grain elevator operators, Bungeaccountants and Bunge traders for tracking grain elevator transactions. Tasks and activities included:  Analyzed high-level requirements from early summary documents approved by stakeholders.  Interviewed development team, supervisors, head of Bunge accounting and traders for more details.  Analyzed the existing applications and their data structures.  Created SQL to understand existing Oracle system data, data sizes and quality of data.  Created data flow diagrams for each application and for consolidation of Oracle data.  Created system flow diagrams for integration of Oracle data between all applications and system.  Assisted in identifying and debugging data communication bottlenecks.  Created a schedule in MS Project, then broke it into phases and estimated it.  Reviewed and adjusted estimates with stakeholders, then made a baseline schedule.  Facilitated requirements gathering sessions for specifics with accounting team and users in the field.  Narrowed functional specifications into several scopes, then created manageable project phases.  Created high-level system and data flows in Visio for combined systems.  Created high-level, screen and data flows in Visio for each system.  Narrowed requirements and created functional specifications.  Created most of the screen mockups for each system. Resume Dave Blankenship, Computer Systems Analyst – 314-623-8857 Page |4
  • 5.  Demonstrated and gained approval from stakeholders on all mockups and final plans for the systems.  Addressed ongoing user questions received from Bunge analyst (who managed several other projects).  Helped specify new hardware (modems, PCs) and database versions for deployment of new software.  Worked with Oracle DBA for understanding existing data structures, stored procedures and triggers.  Created SQL for most of the new, integrated reports.  Worked with DBA for specifying new tables and data in Oracle, as well loading existing data.  Ensured all code was documented, both internally and in high-level (non-programmer) documents.  Created and updated test cases & test plan.  Created Oracle and Sybase test data and updated it often as the application requirements changed.  Created and helped implement deployment plans.  Created a model office system (where none existed) to test model office Oracle data like production data.  Performed unit, integration, user acceptance and stress testing, in model office and later in production.  Regularly made updates to schedule & printed reports ad hoc.  Created a documentation system in MS Access for isolating change control & problem tracking.  Managed several developers and performed some of the coding.  Deployed completed systems.  Acted as primary controller for software repository change check-ins.  Controlled software quality by verifying software changes passed test cases.  Cleaned up dirty data in Oracle databases before implementation.  Analyzed and diagnosed problems with applications and Oracle data changes put into production.  Created Version Release documentation for elevators of software, data & procedure changes.  Assisted in debugging and creating new user procedures for downloading and installing new releases.  Reviewed and re-engineered systems processes, both before new software built and after deployment.  Assisted primary Bunge analyst with problem identification, isolation and resolution.  Prioritized new change requests, fixes and general workload with Bunge analyst, sometimes daily.  Analyzed and implemented emergency fixes as needed, documenting and distributing explanations.  Created PowerPoint presentations to update HQ end users, development team and supervisors.  Created and distributed weekly (and sometimes daily) Status Reports to supervisors.  Upgraded applications/data to move from Sybase DB in Development to Oracle DB in Production.  Reviewed user manuals created by Bunge analyst for accuracy/clarity.  Worked 80% as Business Analyst/Project Manager, 20% as Programmer  Attended third JavaOne conference.  Environment: PowerBuilder, Java, Oracle, Sybase== Sabbatical (Oct1999-Jan2001) Studied Object Oriented, Java, attended two JavaOne conferences and two Sybase TechWave conferences. Pursued a cybercafe startup.TECHNOLOGY PARTNERS – Technical Systems Analyst St. Louis, MO Jun1998-Sep1999 nd==On 2 contract at XTRA Lease (Jun1999-Sep1999), fixed/enhanced several screens and provided analysis/design ontwo news subsystems for system used by the 90 XTRA branches used to lease truck trailers. Tasks and activitiesincluded:  Analyzed high-level requirements from early summary documents approved by CTO.  Interviewed XTRA stakeholders for details on their requests for software, then interviewed XTRA IT analysts.  Analyzed the existing applications and their Oracle data structures.  Created SQL to understand existing Oracle system data, data sizes and quality of data.  Created data flow diagrams for each application and for consolidation of Oracle data.  Created system flow diagrams for integration of data between all applications and system.  Estimated project completion dates for CTO for change requests to entire system and for new software.  Created high-level, screen and data flows for each system, usually in pencil.  Narrowed requirements and created functional specifications.  Created screen mockups for each system.  Demonstrated and gained approval from stakeholders on all mockups and final plans for the systems.  Worked with Oracle DBA for understanding existing Oracle data structures and stored procedures.  Created SQL to access the Oracle data for most of the screens I worked on.  Worked with DBA for specifying new tables and data in Oracle, as well loading existing data.  Created and updated test cases & test plan in automated testing software (SQA TeamTest, now Rational Robot).  Ran/debugged automated testing software runs. Resume Dave Blankenship, Computer Systems Analyst – 314-623-8857 Page |5
  • 6.  Added new Oracle test data for new software and updated it when the application requirements changed.  Performed unit, integration, user acceptance and stress testing, in model office and later in production.  Tested software of several other developers.  Compared list of software change check-ins to ongoing branch changes list for CTO for quality control.  Assisted XTRA analysts in identifying causes of technical problems, then isolating and resolving problems.  Clarified incomplete or ambiguous change requests with XTRA CTO, analysts and end users (often).  Analyzed emergency problems as needed, performing Oracle data analysis and distributing explanations.  Created and distributed weekly (and sometimes daily) Status Reports to CTO.  Reviewed user manuals created for XTRA users for accuracy/clarity.  Worked 65% as Business Analyst, 35% as Programmer.  Environment: PowerBuilder, Informix, Oracle, SQA TeamTest.=On contract for second Boeing project (Nov1998-Jun1999), replaced a proprietary Filenet system that scannedengineering images/documents with customized software where tasks and activities included:  Analyzed high-level requirements from verbal description given by Quality Control Manager.  Tasked with finding alternative to $1 Million cost of upgrading to new Filenet system.  Consulted other departments using Filenet system, then Filenet operator.  Investigated Boeing legal policies and found some images had differing retention length policies.  Estimated amount of old data to convert and sizing of databases/servers.  Searched Boeing site for other backup alternatives and found a Boeing site with FREE backup.  Investigated FTP for sending data to free Boeing Seattle site.  Created data flow diagrams for each application and for consolidation of data.  Created system flow diagrams for integration of data between all applications and system.  Found software to automatically convert all Filenet images to .PNG format on the fly.  Gave ballpark estimates for new software development.  Created high-level, screen and data flows for each system in pencil.  Narrowed requirements and created functional specifications.  Created screen mockups for system.  Demonstrated and gained approval from stakeholders on all mockups and final plans for the systems.  Created Sybase data structures, then SQL and PowerBuilder screens.  Created test FTP transfers scripts.  Allocated 4 local PCs for converting mass of data from Filenet to Boeing Seattle backup servers.  Created and updated test cases & test plan.  Tested system in development and worked to debug unexpected FTP timeouts in middle of night.  Worked 75% as Business Analyst, 25% as Programmer.  Environment: PowerBuilder, Oracle=On contract for first Boeing project (Jun1998-Oct1998) where designed & enhanced/converted a quality planning systemused by all Boeing Quality inspectors. Tasks and activities included:  Analyzed high-level requirements from early summary documents approved by CTO.  Interviewed stakeholders for details on their requests for software, then interviewed Boeing analysts.  Analyzed the existing applications and their Oracle data structures.  Created SQL to understand existing Oracle system data, data sizes and quality of data.  Created data flow diagrams for each application and for consolidation of Oracle data.  Created system flow diagrams for integration of data between all applications and system.  Provided ballpark estimates to CTO for change requests or new software.  Created high-level, screen and Oracle data flows for each system, usually in pencil.  Narrowed requirements and created functional specifications.  Created screen mockups for each system.  Demonstrated and gained approval from stakeholders on all mockups and final plans for the systems.  Created Sybase data structures, converted to Oracle,  Created and updated test cases & test plan.  Designed and built PowerBuilder screens to match requirements.  Performed unit, integration, user acceptance and stress testing, in model office and later in production.  Deployed completed systems.  Worked 90% as Business Analyst, 10% as Programmer  Environment: PowerBuilder, Oracle, OLE.SOLUTION CONSULTANTS – Systems Analyst St. Louis, MO May1997-May1998 Resume Dave Blankenship, Computer Systems Analyst – 314-623-8857 Page |6
  • 7. ==On contract at XTRA Lease (May1997-May1998), fixed/enhanced several screens and provided analysis/design on twonews subsystems for system used by the 90 XTRA branches used to lease truck trailers. Tasks and activities included:  Analyzed high-level requirements from early summary documents approved by CTO.  Interviewed XTRA stakeholders for details on their requests for software, then interviewed XTRA IT analysts.  Analyzed the existing applications and their Oracle data structures.  Created SQL to understand existing Oracle system data, data sizes and quality of data.  Created data flow diagrams for each application and for consolidation of Oracle data.  Created system flow diagrams for integration of data between all applications and system.  Estimated project completion dates for CTO for change requests to entire system and for new software.  Created high-level, screen and data flows for each system, usually in pencil.  Narrowed requirements and created functional specifications.  Created screen mockups for each system.  Demonstrated and gained approval from stakeholders on all mockups and final plans for the systems.  Worked with Oracle DBA for understanding existing Oracle data structures and stored procedures.  Created SQL to access the Oracle data for most of the screens I worked on.  Worked with DBA for specifying new tables and data in Oracle, as well loading existing data.  Created and updated test cases & test plan in automated testing software (SQA Robot, now Rational).  Ran/debugged automated testing software runs.  Added new Oracle test data for new software and updated it when the application requirements changed.  Performed unit, integration, user acceptance and stress testing, in model office and later in production.  Tested software of several other developers.  Compared list of software change check-ins to ongoing branch changes list for CTO for quality control.  Assisted XTRA analysts in identifying causes of technical problems, then isolating and resolving problems.  Clarified incomplete or ambiguous change requests with XTRA CTO, analysts and end users (often).  Analyzed emergency problems as needed, performing Oracle data analysis and distributing explanations.  Created and distributed weekly (and sometimes daily) Status Reports to CTO.  Reviewed user manuals created for XTRA users for accuracy/clarity.  Worked 65% as Business Analyst, 35% as Programmer.  Environment: PowerBuilder, Informix, Oracle, SQA TeamTest.BELCAN INFOSERVICES – Technical Systems Analyst St. Louis, MO Jun1995-May1997==On contract at Southwestern Bell (Mar1997-May1997) Fixed/enhanced a system used by sales agents to sell phone services where tasks and activities included:  Analyzed overview material, high-level requirements and specifications documents.  Interviewed sales agents for clarifications of requirements, usage, and performance needs.  Analyzed code, DB structures and Oracle data.  Assisted team in defining and designing new architecture.  Mentored developers on object orientation, including on other teams.  Debugged and re-architected long PowerBuilder routines created by SBC technical team lead.  Updated problem tracking system for existing application when errors occurred.  Performed Unit, Integration and Stress testing on application.  Worked 50% as Business Analyst, 50% as Programmer.  Environment: PowerBuilder, Oracle==On contract at Union Pacific Technologies (Oct1996-Mar1997) where Led team of 3 in rebuilding railcar bid/offersystem to access new data structure. Tasks and activities included:  Analyzed changes requested to system I’d worked on before and new specifications documents.  Analyzed code, Oracle & DB2 & DB2/2 DB structures and data modified since I last touched system.  Analyzed new EDI structure to which data formats had to be converted  Defined and designed new transactional architecture.  Mentored and lead developers on PowerBuilder and object orientation.  Debugged and re-architected long scripts created SBC technical team lead.  Performed Unit, Integration and Stress testing on application.  Deployed and debugged application in production.  Worked 60% as Business Analyst, 40% as Programmer.  Environment: PowerBuilder, Oracle, DB2, DB2/2 Resume Dave Blankenship, Computer Systems Analyst – 314-623-8857 Page |7
  • 8. ==On contract at United States Postal Service (Jun1996-Oct1996) where led team of 6 in completing phase 1 of theUSPS Real Property Management subsystem to FMSWIN system. Tasks and activities included:  Analyzed overview documents for new system requested.  Analyzed existing FMSWIN applications extensively at high level to find existing code to copy.  Analyzed chosen FMSWIN code, DB2 structures with DB data to find best match for our design.  Debated creating system from scratch with non-Object Oriented developers, they relented.  Created new and modified screen mockups for our new system as chosen from FMSWIN screens.  Conducted teleconferences sessions with remote USPS users to design/approve screen mockups.  Discussed and led team in creating due dates for project, lauded for coming in on time.  Mentored and lead USPS developers on PowerBuilder and object orientation.  Performed Unit, Integration and Stress testing on application.  Deployed and debugged application in production.  Worked 80% as Business Analyst/Mentor/Project Manager/Team Lead, 20% as Programmer.  Environment: PowerBuilder, DB2==On contract at Union Pacific Technologies (Jun1995-Jun1996) where led team of 4 in engineering and enhancing therailcar bid/offer system used by multiple railroads. Tasks and activities included:  Analyzed overview documents for system where UPT had fired national firm that failed twice.  Analyzed existing code to understand architecture left in place.  Re-architected application and each DB structures to best match performance requirements.  Designed commit/rollback for a 6 table transaction to update DB2, Oracle & DB2/2 databases.  Enhanced modified existing screen mockups for our incomplete system.  Led team in dividing up work, creating reliable estimates and creating baseline for project.  Mentored and lead UPT developers on my team on PowerBuilder and object orientation.  Performed Unit, Integration and Stress testing on application.  Created and/or reviewed documentation for railroad user guide.  Debugged critical multi-user problem evident in demo when 4 railroads flew in 18 for training.  Deployed and debugged application in production.  Worked 60% as Business Analyst/Mentor/Project Manager/Team Lead, 40% as Programmer.  Environment: PowerBuilder, Oracle, DB2, DB2/2SOURCE SERVICES – Business Systems Analyst St. Louis, MO Jul1994-May1995==On contract at Anheuser Busch=On second AB project, (Jan1995-May1995) analyzed and began prototype of a 200+ screen system to track payment ofroyalties for AB advertisements where tasks and activities included:  Read background material of AB internal agency for tracking all music and actors and royalties due.  Interviewed several AB ad agency personnel and documented information and processes.  Participated in several requirements gathering sessions for application(s) design.  Documented processes ad agency royalty processes and discussed process improvements.  Mocked up early screens for royalty tracking.  Discussed and documented time estimates for project.  100% Business Analyis  Environment: PowerBuilder, DB2, Oracle= On first AB project (Jul1994-Dec1994), stabilized critical multiuser PC system built for micro-marketing, allowing AB tosave millions when it was cancelled. Tasks and activities included:  Listened to overview of multi-user PC system that cost $1Million and $1Million/year in maintenance.  Listened to Nielsen consultants who had been on contract one year and unable to make system work.  Analyzed micro-marketing PC system and its documentation, and documented our needs.  Interfaced with micro-marketing support personnel in walking through correct configuration.  Stabilized and got working one PC system, then network of PCs.  Debugged backup problems on the PC system with AB backup support services team.  Worked with managers and AB DBAs to determine data needed to make micro-marketing reports.  Created SQL design for ETL of warehousing mainframe data to test reports of stabilized systems.  Create new data for testing the system and assisted in defining new reports.  Ran all reports once ETL and new data in place.  Installed micromarketing software on PCs of all AB Marketing personnel and AB Management.  Assisted in getting user IDs and passwords to system for all users where software used.  Helped AB marketing team determine that system did not work as advertised. Resume Dave Blankenship, Computer Systems Analyst – 314-623-8857 Page |8
  • 9.  Assisted management in documenting failures and turned documentation over to legal for refund.  100% Business AnalysisELECTRONIC DATA SYSTEMS (EDS) -- Systems Engineer (cities below) May1990-Jul1994==Saturn (Apr1993-Jul1994) – Spring Hill, TN; St. Louis, MO=On third Saturn project (Feb1994-Jul1994), led team of 4 that created analysis, design and development a 25 screenSaturn supplier quality control system. Tasks and activities included: Reviewed early requirements documents Interviewed Saturn stakeholders to document quality formulas used in supplier rating system. Documented intended system flow and processes, as well existing mainframe DB2 data structures. Nailed down business and functional requirements. Mocked up screens and put into target document, then got final signoffs. Worked with DB2 DBAs to create SQL queries to pull DB2 data and test quality formulas given. Performed unit, integration and stress testing. Deployed and debugged application in production. Performed 10 % of the coding (PowerBuilder) & 90% analysis. Environment: PowerBuilder, DB2=On second Saturn project (Nov1993-Jan1994), analyzed/modified Saturn supplier quality control long-running SQLprogram code (from 24 hrs to .39 seconds). Tasks and activities included: Analyzed long-running mainframe program and determined fault was tremendously long SQL string. Determined this supplier quality DB2 SQL string indeed needed to be run, but that it needed tuning. Took an internal SQL course to understand deep details of SQL. Worked with EDS DB2 DBAs at Saturn and in Detroit to determine elements of long running SQL. Modified DB2 SQL string often, using SQL monitoring utilities to determine areas for improvement. Listened to impatient managers when they said ok to run once a week an hour at a time (still expensive). Pressed deadline as was a quality measurement for all suppliers and needed to be run often. Received bonus for my work when mainframe run of this program went from 24 hrs to .39 seconds. 100% Business Analysis. Environment: Cobol, DB2.=On first Saturn project (Apr1993-Nov1993), part of a team that analyzed, designed and modified calendar programs forSaturn Indirect Delivery systems. Tasks and activities included: Analyzed requirements, including Y2K elements way in advance. Designed changes, including to DB2 data structures. Coded changes; then performed code walkthroughs with team. Coded programs and deployed/debugged in production. Environment: Cobol, AMS, IMS, DB2==EDS Engineering Systems (Jan1993-Apr1993) – St. Louis, MO=Part of team designing screens, Entity Relationship Diagrams & Logical tables for EDS engineering department. Tasksand activities included: Listened in 15 person team meetings to request for St. Louis to create EDS network engineering system. Participated in team design sessions and discussed Oracle ERD and Logical designs with UML. Created Oracle Form mockups. 100% Business Analysis. Environment: Oracle.==NeoData (Sep1992-Dec1992) – Des Moines, IA=Modified mainframe programs for Neodata’s client, Meredith Publishing. Tasks and activities included: Reviewed system documentation for Cobol and Assembler based mainframe programs. Reviewed change requirements for each program, then coded along with DB2 field changes. Documented changes made in internal code and internal systems. Performed code walkthroughs/quality reviews with peers. 20% Business Analysis, 80% programming. Environment: Cobol, Assembler, DB2.=Graduated from two year EDS Systems Engineer Development program, July 1992 Resume Dave Blankenship, Computer Systems Analyst – 314-623-8857 Page |9
  • 10. ==General Motors– Minneapolis, MN=For GM (May1991-Sep1992), created and modified mainframe programs (specification subsystem) for their LordstownAssembly plant. Tasks and activities included: Orientation to EDS Minneapolis Regional Support Center (MRSC). Reviewed system documentation for specification subsystem mainframe programs. Received several mainframe programs to change, including IMS, PL/1, DB2 & CICS. Created JCL programs to handle specifications for bringing online the Lordstown Assembly plant. Specified DB2 table changes specific to Lordstown and loaded Lordstown specific DB2 data. Loaded DB2 data for Lordstown, as well tested in model office and production on deployment. Documented changes made in internal code and paper-based code library. Participated in team meetings for development/deployment of system at all the GM Assembly plants. Participated in process improvement to eliminate the same bugs re-appearing at irregular times. Helped to document standardization of system deployment process. Led one other in analyzing and creating recommendation on shared PC communication I/O for EDS MRSC. 25% Business Analysis, 75% programming. Environment: IMS, PL/1, DB2 & CICS.==Completed EDS’ 10 week (May1991-Jun1991) technical training section as part of the EDS System EngineerDevelopment program, where: o Learned Systems Life Cycle, EDS’ full-life-cycle system development methodology. o Learned mainframe programming (JCL, COBOL, ALC, CICS). o Learned implementation and production support.==General Motors (May1990-Apr1991) – Detroit, MI For GM’s Shared Scheduling Project (SSP), a project to automate GM’s automotive part scheduling system: o Created the SSP Phase 3 Implementation Overview; o Developed and operated the Process Specification Measurement System on Excel; o Operated and documented the Customer Service Request Tracking System; o Installed and supported the SSP PC LAN; o Participated on the team developing the SSP Communications strategy. o 100% Business AnalysisSUMMARY OF EXPERIENCE (OTHER):GTE TELECOM MARKETING -- Application Specialist Columbia, MO 1988-1990 Performed pre- and post-sales analysis for Wide-Area and Local-Area Network solutions for GTE North. Configured LAN/WAN for St. Louis sales office. Designed LAN/WAN technical configurations/drawings for customer proposals, Created customer proposals and made customer presentations. Reviewed proposals with GTE Engineers before submitting to clients/prospects. Sales Support for lead data communication sales in GTE, he headed Mizzou Commputer/Comm. previously. Responded to government and commercial LAN/WAN RFPs. Trained on 3Com LAN/WAN products and received 3Com 3Wizard certification (since expired). Installed and demonstrated fiber optic LAN in St. Louis at a client fair for several large St. Louis corporations. Installed three 3Com 3+LANs for internal GTE use and acted as co-administrator of an internal 50 station LAN Designed and coordinated implementation of fiber optics at several sites, including 1 for City of Columbia, MO. st Environment: 3Com, telecom.COMPUCOM|BELL ATLANTIC/COMPUSHOP – Sales/Sales Support St. Louis, MO 1986-1988 Sold IT products for this national PC chain initially. Provided only technical and sales support for PC products later Created analysis and design for LAN solutions. Provided compatibility and configuration verification through vendor literature, hotlines and on-line support. Wrote two winning RFP responses for LAN/WAN configurations at Federal Reserve Bank of St. Louis. Environment: 3Com LAN/WAN, 5 PC lines, Apple Macintosh and IIe/IIc.PRO COMPUTER CENTERS, INC – Systems Consultant Missouri, Illinois, Kentucky 1984-1986 Worked in Cape Girardeau, MO, Effingham, IL and Paducah, KY stores for this now defunct IL 6-store chain. Resume Dave Blankenship, Computer Systems Analyst – 314-623-8857 P a g e | 10
  • 11.  Sold, installed and supported IBM, AT&T, Apple and Compaq PCs and peripherals. Organized, developed and taught courses in Lotus 1-2-3, Introduction to Microcomputers, and PC-DOS. Sold and was trained on BPI, Great Plains, Peach Tree, Open Systems and IBM accounting software. Acted as System Operator for the Cape store’s On-Line bulletin board system. Consulted with Dr. E.V. Bouffard at Richland Memorial Hospital (IL) on a chain of outpatient medical clinics. Environment: 5 PC lines, Apple’s entire line, including Lisa.CHALLENGER SOFTWARE INTERNATIONAL – Marketing St. Louis, MO 1983 Tested entertainment and educational software for the TI 99/4A home computer. Reviewed and edited Manuals for the software Shipped products to dealers and individuals. Responded to dealer questions about carrying our software. Helped decide on software pricing. Reviewed and approved labels for boxes software was shipped in. Duplicated massive quantities of software (on cassette tapes) for distribution/sales. Responded to phone inquiries about software. Tracked sales on spreadsheets. Performed quality reviews on our magazine advertising designs before they were sent to magazines. Documented and tracked software bugs in the software. Explained and demonstrated software bugs to management and software developers.Prior to above experience, worked at a series of minor jobs during high school and college, including: soda jerk/grill cook,service station light mechanic, tire retreading, dishwasher/hospital foodline, pizza delivery/dishwasher, golf courseattendant/caddy, carhop, pipefitter assistant, pasta/pizza maker, bus driver, library assistant, professional cleaning,bartender, door to door sales, college radio dj & TV producer/director.EDUCATION:Washington University, CAIT, June 2010 Sharepoint Technologies CertificateSoutheast Missouri State University Major: Marketing/ManagementB.S. in Business Administration Minor: Speech CommunicationsOTHER:Chief Organizer, St. Louis Innovation Camp, February 26-28, 2010; 3 day training for IT business startupsPast president & vice president, Gateway Java Users Group (www.gatewayjug.org)Past leader of IBM WebSphere Special Interest Group (part of the Gateway Java User Group)Past president & treasurer, St. Louis Sybase Internet Tools (PowerBuilder) User GroupAt SEMO University, 4 years at KRCU radio and 2 years at CAC-TVToured Western Europe, Middle East and Asia for 1+ years during 1981/82 Resume Dave Blankenship, Computer Systems Analyst – 314-623-8857 P a g e | 11