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Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
Dataplex Presentation 25022010
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Dataplex Presentation 25022010

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Presentations from 25 Feb 2010 …

Presentations from 25 Feb 2010
Concorde Conference Centre, Manchester, United Kingdom, event.

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  • 1. www.dataplex-systems.com
  • 2. www.dataplex-systems.com Understand more about Dataplex XenDesktop Capability XenApp Advancements XenApp Advancements User Personalisation How to get business backing Free Lunch? Go on Concorde?
  • 3. www.dataplex-systems.com
  • 4. www.dataplex-systems.com
  • 5. www.dataplex-systems.com Introduction and Overview I t d ti dO i Don’t be tied to your Desktop C d kt b i t li d? Can your desktops be virtualised? Citrix Desktop Vision Citrix XenDesktop 4.0 Refreshment Break (11:15) XenApp 5.0 FP2 AppSense Environment Manager Developing your Business Case Case Study Demonstration Time Lunch and Networking (13:15) g( ) Concorde Tour (13:45)
  • 6. www.dataplex-systems.com
  • 7. www.dataplex-systems.com
  • 8. www.dataplex-systems.com Design Established in 1996 Impartial ICT Consultancy I ti l C lt Dataplex: Consult, Professional Services & Support Nationwide Coverage Group Turnover 2009 £16M Delivered virtualised solutions for 14 years with 150+ years experience across our technical pool Implemented PB’s of consolidated storage from physical SAN and virtual storage 300,000 Secured over 300 000 endpoints with encryption software across public and private sectors Manchester 0845 260 5757 Trusted Brand with partners and clients. Oxford 0845 260 4747
  • 9. www.dataplex-systems.com In a complicated world we simply do what we say: Reduce  Operational  Expense E We enable you to deliver  business agility and resilience by  the effective use of technology. the effective use of technology. Deliver W d We ensure you are secure and  Business  compliant. Value Risk  Increase  Mitigation  Agility &  We assist you in delivering a  Compliance competitive edge and value to  your stakeholders.
  • 10. www.dataplex-systems.com
  • 11. www.dataplex-systems.com The solution Dataplex has created gives us a base for all our data storage requirements and is now highly available to our secondary location. Dataplex took time with us to Assistant MD Futaba MD, understand our the right q requirements, our Dataplex took time with us to understand our security and infrastructure requirements f simplified for management, expertise , environments and the needs of increased uptime and seamless ethos and enthusiasm to the business going forward. migration. The team had the right expertise, excel in this project and ICT Manager, Cotton Traders Manager ethos and enthusiasm to excel in this project. th d th i t l i thi j t deliver above and beyond IT Manager, Jewson our expectations IT Manager, BetFred From the initial engagement through to project delivery and after sales support, they have never let support reliable and Proven to be very high consistent with a technical us down and demonstrated a level of technical depend on competence. team who's i h ' input we can Senior Management, AQA Operations Manager, SSP
  • 12. www.dataplex-systems.com Consultancy P f i l Professional Service Desk Services
  • 13. www.dataplex-systems.com Define why an organisation should  Define why an organisation should Support the client through  undertake a new initiative and what  transition and daily  impact it has to them commercially operations. Strategic Support Technical Dataplex Develop how an  organisation will  implement a strategy or  solution l i Ensure the system is  Healthcheck Implementation Implement the solution as  running optimally and  running optimally and part of a strategy or  maximising value to the  programme of works client
  • 14. www.dataplex-systems.com Server  Architecture Collaboration Desktop  Security Infrastructure  Storage  Networking Management Architecture DR Web/Cloud  Security Business  Continuity Data Security i Unified  Messaging Datacentre  Virtualisation Cloud / SaaS Security
  • 15. www.dataplex-systems.com Managed  Service Desk Asset Mgt 2nd/3rd Line  Remote  Support Hosting Support Vendor  Management Transition  T ii Onsite  Support 24x7 Service  Support Desk Outsourced  Outsourced Support
  • 16. www.dataplex-systems.com Management Availability Virtualisation Server Proliant P li t Integrity Storage LeftHand Networking Desktop Security Datacentre y Security Cloud Security
  • 17. www.dataplex-systems.com www.dataplex-systems.com/blog.htm www.dataplex-systems.com/flickr.htm d t l t /fli k ht www.dataplex-systems.com/linkedin.htm p y www.dataplex-systems.com/rss.htm www.dataplex-systems.com/twitter.htm www.dataplex-systems.com/youtube.htm www.google.com/profilers/dataplexsystems.htm
  • 18. www.dataplex-systems.com
  • 19. www.dataplex-systems.com Presentations available from: http://www.dataplex‐systems.com/events.htm Your feedback is important to us. Included in your packs are feedback forms,  please take a couple of minutes to complete them and be entered into a draw for  the chance to win a case of wine.
  • 20. www.dataplex-systems.com
  • 21. www.dataplex-systems.com
  • 22. www.dataplex-systems.com “Consumerisation “Consumerisation  Smartphones is the single  is the single biggest trend  Home PCs affecting  Laptops & Netbooks Laptops & Netbooks corporate IT” t IT”
  • 23. www.dataplex-systems.com User U Satisfaction Consumerisation ahead of Business Offerings Consumers Business Time
  • 24. www.dataplex-systems.com
  • 25. www.dataplex-systems.com
  • 26. www.dataplex-systems.com
  • 27. www.dataplex-systems.com Employees are the same person, with the same expectations, whether at home or at work! And yet they get a better experience at home! Our end users are IT Savvy, or at least they think they are.
  • 28. www.dataplex-systems.com The generation born in the  1980s who are now  entering the jobs market,  higher education and the  electorate. electorate They are the biggest  generation in the history of  the world.  They account for  h ld Th f about 1/3 of the world’s  popu at o a d / o U S population and 1/4 of U.S.  population.
  • 29. www.dataplex-systems.com Will never read a newspaper but will be attracted to some (online) magazines Will never own a land-line phone (and maybe not a watch) Will trust unknown peers more than experts Community at the centre of Internet experience Use IM. Think e-mail is for their parents. Want everything to move to mobile Have and want access to multiple devices, but must be simple Want d W t and expect information to be available at th t ti f ti t b il bl t the touch of a b tt h f button Are more likely to utilise cloud services on a daily basis.
  • 30. www.dataplex-systems.com
  • 31. www.dataplex-systems.com
  • 32. www.dataplex-systems.com The proliferation of Internet, Social Media and devices means that businesses must align their  technology to match the demands of the individuals and external market forces Effective use of desktop virtualisation will support government initiatives for flexible working  practices and instil productivity and satisfaction within employees Organisations must strip complexity from the end users operating environment and standardise  O i ti t ti l it f th d ti i t d t d di on a core set of technologies that roam with the user across any of their access devices Colleagues need the same experience in the office as they get at home – but securely. Organisations can leverage this wave of new technology born from server virtualisation to reduce  investment in desktop infrastructure – BYOC. DaaS – Need I say any more? y y
  • 33. www.dataplex-systems.com Mobile Task USER TYPES users workers Local Virtual apps  Hosted Local Hosted Hosted VM‐based to installed  VM‐based Streamed Blade PC shared Desktops desktops  Desktops desktops desktops desktops (Offline) (VDI)
  • 34. www.dataplex-systems.com
  • 35. www.dataplex-systems.com Cloud Hosted Virtual Desktops (Technologies * x) + (Vendors * y) = Confusion  Application Virtualization Terminal Servers Internal Hosted Virtual Desktops How do you assess your needs?
  • 36. www.dataplex-systems.com Leading triggers are: L di t i Desktop replacement cycles OS upgrade cycles (such as Windows 7) Worker location changes  Workforce Mobility
  • 37. www.dataplex-systems.com Support Efficiency Licensing Scalability Capacity Planning p y g Security Reliability R li bilit Accountability Provisioning &  P ii i & Responsibility Storage
  • 38. www.dataplex-systems.com Summary 70 Source Servers New Servers 3 60 Target Servers Consolidation Ratio 5:3:1 50 40 Consolidation 16 30 20 10 100 Source Servers 0 90 Target Servers Processor Memory Disk Space Disk IO Network 80 IO 70 60 50 40 30 Industry average for average CPU 20 10 utilisation 6-8% 0 Server Count Rack Units Annual Energy Cost Server Rack Units Annual Energy Use Heat Dissipation Processor (%) Memory (%) Disk Space Count Energy Cost (kWh/yr) (BTU/yr) (%) Source Server 18 19 3097.76 20651.7 70395360 19.6 63.0. 40.3 Target Servers 3 6 1576.80 1576 80 10512 35845923 26.9 26 9 41.6 41 6 Change -10 -13 -1520.96 -10139.7 -3459440 7.3 -21.3 Change (%) -76.9 -68.4 -49.1 -49.1 -49.1
  • 39. www.dataplex-systems.com Do not compare desktop virtualisation to server virtualisation, they interact with hardware differently Not ll desktop brokers are th same N t all d kt b k the Not all hypervisors are the same Users do not care how many servers you are not running because of this project Users want a better experience than they get now Get desktop virtualisation wrong and everyone will know about it p g y Get server virtualisation wrong and only a pocket of people know about it Desktop Interaction is different to Server Interaction with hardware Desktop Interaction is different to Server Interaction with hardware
  • 40. www.dataplex-systems.com USERS: What they do, How they do it, When they do it
  • 41. www.dataplex-systems.com Firstly not all desktops are candidates Don’t just ask the question how many users can I get on a box…. Guess work is not an option Objective tests are critical Work with the user, they need to feel part of the process Combination of technical and business consulting is needed to ensure success g Partially automated and partially manual There is a big human element to VDI, don’t forget it. Stakeholder Engagement Project  P j Project  P j Assess Analyse Design Review Implement Initiation Close Project Management
  • 42. www.dataplex-systems.com
  • 43. www.dataplex-systems.com Dissolvable agent reports configs: OS Applications CPU, Memory, Disk Age of machine NICs Monitors Printers Pi t Peripherals.
  • 44. www.dataplex-systems.com Dissolvable agent measures usage: Per user per app user, Time in use CPU Memory Disk Network Latency Graphics intensity Login duration App load times
  • 45. www.dataplex-systems.com Setup profiles to rate VDI Fitness for specific platforms: Assign importance weighting Specify compatibility for known applications
  • 46. www.dataplex-systems.com Examine details of existing configurations: Filter by y Location User or Group Application See distribution of: OS versions # Processors CPU speeds Memory sizes # Monitors Resolutions # NICs NIC speeds Printers Age of machines
  • 47. www.dataplex-systems.com Examine distribution of resource utilisation: CPU, Memory, Network Filter by Application User or Group Location Days and times Identify top consumers
  • 48. www.dataplex-systems.com Find key clusters and commonality: Filter by Location User or Group Application Find clusters across: OS type CPU type Memory size Total disk NICs # speed #, # Monitors # Printers
  • 49. www.dataplex-systems.com See how well specific machines, p , users and applications fit in VDI: Analyze by group Best Fit Workload statistics System CPU User CPU Memory Use Paging Disk I/O Network I/O Advanced metrics User logons App loading Network latency Graphics intensity Worst Fit Categorize workloads Customizable ratings.
  • 50. www.dataplex-systems.com Monitor Used Applications Graphical Intensity of Applications Application Load Time Memory Usage Login Time Time running disconnected from LAN Current Endpoint Hardware Printer Types Latency to Endpoint AD Information (User Names, IP, Groups) User Needs User Needs Predictable Capex Predictable Capex
  • 51. www.dataplex-systems.com
  • 52. www.dataplex-systems.com Establish Business Requirements and KPIS Establish executive sponsorship Establish executive sponsorship Understand your operational IT architecture Understand Business Goals and Vision Gap Analysis of Current State to Desired State The ‘H’ Factor Understand your users and their pains, make them feel involved User Involvement is key y Analyze the assessment Sponsorship is critical Communication is paramount Establish your Reference Architecture Understand your Financial Model Develop Business Case for Virtual Desktop POC/Pilot
  • 53. www.dataplex-systems.com 30 Day POC Fully Supported/Managed y pp g Windows 7 or Windows XP AppSense UEM Hosted/Streamed Applications H t d/St d A li ti Our Equipment, Your Environment Mitigated Risk Thin Clients Available from Wyse or HP
  • 54. www.dataplex-systems.com Reduce Support Costs and Reduce Complexity Monitor and set Service Level Monitoring of key infrastructure components alerting the  i d S i l i i fk i f l i h proper team Correlate SLA violation data from key areas over affected timeline Scaling up while Ensuring a Consistent User Experience Measuring user experience by reporting on non responsive applications  M i i b i i li i Preventing widespread negative user experience and perception with SLA alerting Preventing widespread negative user experience and perception with SLA alerting
  • 55. www.dataplex-systems.com
  • 56. www.dataplex-systems.com On the Back of an economic “reset” More innovation and productivity Future is optimistic Technology has been cited as a key enabler to grow out of the recession, (Business & Consumer) Every penny and project is subject to analysis and best value IT must align their strategy with the Business strategy to gain funding Desktop Virtualisation should be a string in y g your bow for efficient IT
  • 57. www.dataplex-systems.com
  • 58. www.dataplex-systems.com Internal cost reduction Internal cost reduction Improved  Better power  responsiveness consumption
  • 59. www.dataplex-systems.com Based upon information about YOUR IT Organisation Based upon information about YOUR business model and vision Based upon business information from within the industry Based upon a pedigree of TCO/ROI analysis within the Dataplex Technical Consulting division Tangible and Quantifiable results to ensure your successful POC and Assessment get board level sponsorship. sponsorship
  • 60. www.dataplex-systems.com Number of Desktops within the business, number to be virtualised Desired Split of desktops: Fat/Thin Clients or Blade PC How will the desktops be delivered: Streamed to VM/Desktop or BladePC Preferred finance model of the business, aligned more to Capex or Opex Your Desktop Refresh Cycle Energy Cos s e gy Costs Licensing Frameworks from MS and Citrix 3rd Party Requirements such as AppSense Desktop Support Costs Application Testing & Deployment Productivity Improvements ROI Timeframe NPV Savings and Discount Rates
  • 61. www.dataplex-systems.com Determine your payback period Determine your NPV Determine your ROI Benchmark you against your peers in the same industry Develop Report and Presentation Concise and accurate report to gain backing and support from the executives.
  • 62. www.dataplex-systems.com The final stage is the delivery of the business case and architecture to gain board backing and executive sponsorship: Deliver Business Justification Deliver Costed Proposal Deliver Architectural Blueprint Present solution to project executives Establish project next steps.
  • 63. www.dataplex-systems.com Organization’s industry: High Technology Software and Hardware Organization’s location: United Kingdom 500 desktops are in the organization and 300 are being considered for virtualization with the following mix: Virtual Machines: 150 PC (existing or new) and 50 thin clients Desktop Streaming: 25 PC (existing or new) and 75 thin clients Blade PCs: 0 PC (existing or new) and 0 thin clients Citrix XenDesktop solution versus the As Is opportunities projects that implementing the proposed opportunities, solutions resulted in a TCO savings of £246,659 over a 3 year period. To implement the proposed project will require a 3 year cumulative investment of £348,731 including: i l di £256,587 in desktop infrastructure expenses £82,113 in desktop infrastructure maintenance costs £10,032 in server and storage power and cooling expenses.
  • 64. www.dataplex-systems.com Comparing the costs and benefits of the proposed project using discounted cash flow analysis and factoring in a risk adjusted risk-adjusted discount rate of 9.5%, the proposed business case predicts: Return on Investment (ROI) of 71% Net Present Value (NPV) savings of £181,034 P b k period of 11 months. Payback i d f th
  • 65. www.dataplex-systems.com 200,000 150,000 100,000 50,000 0 ‐50,000 Year1 Year2 Year3 ‐100,000 ‐150,000 150 000 Desktop Infrastructure Desktop Infrastructure Mgt Desktop Admin Application Admin IT Planning & Mgt Std Utils and Office Apps Custom Apps Power & Cooling Server & Storage Pwr & Cooling User Training
  • 66. www.dataplex-systems.com 2,500,000 2,000,000 1,500,000 1 500 000 1,000,000 500,000 0 As‐Is A I With XenDesktop With X D kt Desktop Infrastructure Desktop Infrastructure Mgt Desktop Admin Application Admin IT Planning & Mgt g g Std Utils and Office Apps pp Custom Apps pp Power & Cooling g Server & Storage Pwr & Cooling User Training
  • 67. www.dataplex-systems.com
  • 68. www.dataplex-systems.com Problem: Roaming desktop users with locked down desktops Desktop user experience slowing down, impacting user productivity Increased volume of calls to service desk. Reduce  Operational  Solution: Expense Desktop design and scoping consultancy Desktop virtualisation project using Citrix, EMC and Dell Desktop virtualisation project using Citrix EMC and Dell 2nd and 3rd line support through Dataplex Service Desk. Delivering  Benefits: Business  Value Simplified desktop management Risk  Ensured security and integrity of intellectual property Increase  Mitigation  Agility &  Improved user productivity and efficiency. Compliance ROI within 11 months of go live. ROI within 11 months of go live “Dataplex worked closely with us to architect a solution that matched our  budget and business requirements for reducing capital and operational costs,  budget and business requirements for reducing capital and operational costs whilst providing simplified desktop provisioning and enhanced system  responsiveness.” 
  • 69. www.dataplex-systems.com Presentations available from: http://www.dataplex‐systems.com/events.htm Your feedback is important to us. Included in your packs are feedback forms,  please take a couple of minutes to complete them and be entered into a draw for  the chance to win a case of wine.
  • 70. www.dataplex-systems.com

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