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Openworld04 - Information Delivery - The Change In Data Management At Network Rail - Presentation

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  • 1. Information DeliveryThe change in data management at Network Rail David M Walker Data Management & Warehousing Oracle OpenWorld- 6th September 2004
  • 2. Network Rail BackgroundŸ! Took over the management of the rail infrastructure from Took over the management of the rail infrastructure from Railtrack in October 2002Ÿ! Responsible for the management and safety of the rail infrastructure –! 21,000 miles of track –! 40,000 bridges and structures –! 2,500 station etc.Ÿ! Highly visible to public and political perception which makes timely information a key component of the enterprise
  • 3. New Strategy & VisionŸ! Network Rail replaced existing Railtrack IT function with a new department called ‘Information Management’ (NRIM)Ÿ! Emphasis placed on the development of reliable information and key performance indicators –! Top down pressure for KPIs from the Executive and external bodies such as the Strategic Rail Authority (SRA) –! Bottom up pressure for managers and staff to have the right information available in a timely fashion –! NRIM strategy team determined the strategic toolset Ÿ! In general Oracle based with other specialist toolsŸ! Network Rail means radical change to the organisation structure –! Toolset and build must be affordable, survive change and be robust
  • 4. The tools we haveŸ! Strategy says solutions will be Oracle basedŸ! Database technology based around Oracle 9i moving to Oracle 10gŸ! ERP solution is Oracle eBusiness SuiteŸ! Information Delivery uses: –! Oracle Balanced Scorecard for KPIs –! Oracle Discoverer for analytical reporting –! Oracle Report for standard reporting –! Oracle Warehouse Builder to move the data aroundŸ! Presentation and integration uses Oracle Portal
  • 5. First StepsŸ! Strategic Rail Authority (SRA) mandated certain Key Performance Indicators (KPIs)Ÿ! Quick Win – Web based delivery using Oracle Balanced Scorecard of the SRA KPIsŸ! Eight weeks to develop and deployŸ! Data collected via Microsoft Excel as no consistent automated solution available
  • 6. Success breeds successŸ! Executive Scorecard leads business managers to require scorecards for their own areas –! Area Maintenance Ÿ!Condition of track Ÿ!Plant Management Ÿ!Inspection Regimes –! Financial Management of Projects Ÿ!On time – to budget Ÿ!Forecast vs Actuals Ÿ!Safety Indexes on projects
  • 7. Getting the dataŸ! Balanced Scorecards fed from multiple sources –! Excel import for manual data –! Directly from operational systems via Oracle Warehouse Builder (OWB) –! From Data Warehouses via Oracle Warehouse Builder –! Data capture via portal (more on this later)
  • 8. KPIs sliced and diced
  • 9. Making data more accessibleŸ! Concept of Literal Staging Areas –! Taking data from legacy systems such as mainframes and storing it in an Oracle database Ÿ! Oracle Warehouse Builder gets data overnight i.e. the data is not fed real time Ÿ! Use Oracle Discoverer to allow ad hoc end user reporting Ÿ! Makes data more freely available Ÿ! Reduced cost of producing reports Ÿ! Helps analysis of where the truth lies Ÿ! Web based deployment using Oracle Discoverer Plus Ÿ! Avallino analysis of data quality
  • 10. Discoverer LSA Reports
  • 11. Portal DeploymentŸ! All this new data can not be hidden on systemsŸ! Need a framework to deploy applications and informationŸ! Oracle Portal used to provide front end integration –! Single entry point and single sign-on –! Role based access Ÿ!‘Applications I need to do my job’ concept –! Integrates applications at the front end –! Standardised look and feel
  • 12. Portal ApplicationsŸ! Growing number of small portal applicationsŸ! Replace existing MS Access and MS Excel methods with web based applicationsŸ! Relatively quick and cheap to deployŸ! Change the quality of the data by introducing validation and centralisation –! Author & Publish concepts
  • 13. Consolidating DataŸ! Three areas for Data Warehouses –! Maintenance (Asset Data Warehouse) Ÿ!The maintenance and management of track, signals, etc –! Operations (Train Data Warehouse) Ÿ!The planning and running of trains including timetabling, punctuality and management of delays –! Business Services Ÿ!The management of money, projects, HR etc.
  • 14. The Yellow Train StoryŸ! New ‘yellow trains’ travel around the network collecting measurement data on track qualityŸ! The data is sent to the Engineering Support Centre or ESC in Derby who load it via Oracle Warehouse Builder into the ‘Asset Data Warehouse’Ÿ! Data is then available via the portalŸ! Reference data, e.g. track type is managed via a portal application
  • 15. The Yellow Train
  • 16. The team and approachŸ! About 20 people based around the UKŸ! Composition –! Network Rail staff –! Domain Specialists –! Oracle ConsultantsŸ! 18 months of work and only now reaching 20 people (4 people initially)Ÿ! High degree of Rapid Application Development (RAD) approach and interaction with the business
  • 17. The futureŸ! More of the sameŸ! Spread the technology, tools and techniques out to an ever wide audienceŸ! Upgrading tools to latest versions to take advantage of new featuresŸ! Not specifically looking for any new products