eMetrics SMX Media Attribution
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eMetrics SMX Media Attribution

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The presentation illustrates how to optimize channel mix.

The presentation illustrates how to optimize channel mix.

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    eMetrics SMX Media Attribution eMetrics SMX Media Attribution Presentation Transcript

    • >  Media  a(ribu,on  <   How  to  actually  do  it  
    • >  Short  but  sharp  history  §  Datalicious  was  founded  late  2007  §  Strong  Omniture  web  analy;cs  history  §  Now  360  data  agency  with  specialist  team  §  Combina;on  of  analysts  and  developers  §  Carefully  selected  best  of  breed  partners  §  Driving  industry  best  prac;ce  (ADMA)  §  Turning  data  into  ac;onable  insights  §  Execu;ng  smart  data  driven  campaigns  April  2011   ©  Datalicious  Pty  Ltd   2  
    • >  Clients  across  all  industries  April  2011   ©  Datalicious  Pty  Ltd   3  
    • >  Smart  data  driven  marke,ng   Media  A(ribu,on   Op,mise  channel  mix   Targe,ng     Increase  relevance   Tes,ng   Improve  usability   $$$  April  2011   ©  Datalicious  Pty  Ltd   4  
    • Ques,ons?   Tweet  @datalicious    April  2011   ©  Datalicious  Pty  Ltd   5  
    • >  Campaign  flows  are  complex   =  Paid  media   Organic     PR,  WOM,   search   events,  etc   =  Viral  elements   =  Sales  channels   YouTube,     Home  pages,   Paid     TV,  print,     blog,  etc   portals,  etc   search   radio,  etc   Direct  mail,     Landing  pages,   Display  ads,   email,  etc   offers,  etc   affiliates,  etc   CRM   Facebook   program   Twi(er,  etc   POS  kiosks,   Call  center,     loyalty  cards,  etc   retail  stores,  etc  April  2011   ©  Datalicious  Pty  Ltd   6  
    • >  Media  channels  overlap   TV/Print     audience   Banner   Search   audience   audience  March  2011   ©  Datalicious  Pty  Ltd   7  
    • >  Indirect  display  impact    April  2011   ©  Datalicious  Pty  Ltd   8  
    • >  Indirect  display  impact    April  2011   ©  Datalicious  Pty  Ltd   9  
    • >  Success  a(ribu,on  models     Banner     Paid     Organic   Success   Last  channel   Search   Ad   Search   $100   $100   gets  all  credit   Banner     Paid     Email     Success   First  channel   Ad   $100   Search   Blast   $100   gets  all  credit   Paid     Banner     Affiliate     Success   All  channels  get   Search   Ad   Referral   $100   $100   $100   $100   equal  credit   Print     Social     Paid     Success   All  channels  get   Ad   Media   Search   $33   $33   $33   $100   par,al  credit  April  2011   ©  Datalicious  Pty  Ltd   10  
    • >  First  and  last  click  a(ribu,on     Chart  shows   percentage  of   channel  touch   points  that  lead   Paid/Organic  Search   to  a  conversion.   Neither  first     Emails/Shopping  Engines   nor  last-­‐click   measurement   would  provide   true  picture    April  2011   ©  Datalicious  Pty  Ltd   11  
    • >  Full  path  to  purchase   Introducer   Influencer   Influencer   Closer   $   SEM   Banner   Direct     SEO   Online   Generic   Click   Visit   Branded   Banner     SEO   Affiliate   Social   Offline   View   Generic   Click   Media   TV     SEO   Direct     Email   Abandon   Ad   Branded   Visit   Update  April  2011   ©  Datalicious  Pty  Ltd   12  
    • >  Search  call  to  ac,on  for  offline    March  2011   ©  Datalicious  Pty  Ltd   13  
    • >  Offline  sales  driven  by  online   Adver,sing     Phone   Credit  check,   campaign   order   fulfilment   Retail   Confirma,on   order   email   Website   Online   Online  order   Virtual  order   research   order   confirma,on   confirma,on   Cookie  March  2011   ©  Datalicious  Pty  Ltd   14  
    • >  Single  source  of  truth  repor,ng   Insights   Repor,ng  April  2011   ©  Datalicious  Pty  Ltd   15  
    • >  Where  to  collect  the  data     Ad  Server   Web  Analy,cs   Banner  impressions   Referral  visits   Banner  clicks   Social  media  visits   +   Organic  search  visits   Paid  search  clicks   Paid  search  visits   Email  visits,  etc   Lacking  organic  visits   Lacking  ad  impressions   More  granular  &  complex   Less  granular  &  complex  April  2011   ©  Datalicious  Pty  Ltd   16  
    • >  Raw  a(ribu,on  data  Web  Analy,cs  AFFILIATE  >  SEO  >  $$$  SEM  >  SOCIAL  >  EMAIL  >  DIRECT  >  $$$    Ad  Server  01/01/2011  12:00  AD  IMPRESSION  01/01/2011  12:05  SEO  07/01/2011  17:00  EMAIL  08/01/2011  15:00  $$$    April  2011   ©  Datalicious  Pty  Ltd   17  
    • >  Combine  purchase  paths   Mobile   Home   Work   Tablet   Media   Etc  March  2011   ©  Datalicious  Pty  Ltd   18  
    • >  Understanding  channel  mix  April  2011   ©  Datalicious  Pty  Ltd   19  
    • >  Website  entry  survey     De-­‐duped  Campaign  Report   Greatest  Influencer  on  Branded  Search  /  STS   }   Channel   %  of  Conversions   Channel   %  of  Influence   Straight  to  Site   27%   Word  of  Mouth   32%   SEO  Branded   15%   Blogging  &  Social  Media   24%   SEM  Branded   9%   Newspaper  Adver;sing   9%   SEO  Generic   7%   Display  Adver;sing   14%   SEM  Generic   14%   Email  Marke;ng   7%   Display  Adver;sing   7%   Retail  Promo;ons   14%   Affiliate  Marke;ng   9%   Referrals   5%   Conversions  agributed  to  search  terms   Email  Marke;ng   7%   that  contain  brand  keywords  and  direct   website  visits  are  most  likely  not  the   origina;ng  channel  that  generated  the   awareness  and  as  such  conversion   credits  should  be  re-­‐allocated.    March  2011   ©  Datalicious  Pty  Ltd   21  
    • >  Adjus,ng  for  offline  impact   -­‐5   -­‐15   -­‐10   +5   +15   +10  April  2011   ©  Datalicious  Pty  Ltd   22  
    • >  Custom  a(ribu,on  models     Introducer   Influencer   Influencer   Closer   $   Even     25%   25%   25%   25%   A(rib.   Exclusion   33%   33%   33%   0%   A(rib.   ?   ?   ?   ?   Custom   A(rib.  April  2011   ©  Datalicious  Pty  Ltd   23  
    • >  ClearSaleing  media  a(ribu,on  April  2011   ©  Datalicious  Pty  Ltd   24  
    • April  2011   ©  Datalicious  Pty  Ltd   25  
    • April  2011   ©  Datalicious  Pty  Ltd   26  
    • Slides  +  Webinar   datalicious.com/a(ribu,on     Ques,ons?  Talk  to  me   Stand  4,  cbartens@datalicious.com    April  2011   ©  Datalicious  Pty  Ltd   27  
    • Data  >  Insights  >  Ac,on