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DATA Inc. 2009 / 2010 Survey Results

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Results from DATA Inc's 2009 / 2010 IT Industry Survey. Do you think this year will be different? Take this year's survey at the link below: …

Results from DATA Inc's 2009 / 2010 IT Industry Survey. Do you think this year will be different? Take this year's survey at the link below:

http://www.surveymonkey.com/s/RFVYCDY

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  • We hope that through this presentation, you see that we are dedicated to your success. This concludes our presentation and we thank you for your time. Any questions?
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    • 1. DATA Inc. 2009 / 2010 Annual IT Industry Survey 72 Summit Ave Montvale, New Jersey Phone : (201) 802 9800 http://www.datainc.biz
    • 2.
      • 2009 spending was down from previous years significantly
      • Infrastructure improvements led the way in IT investment.
      • Resources (IT Staff Augmentation) had little to no investment
      Summary of Survey Findings
    • 3.
      • Cautious but steadfast optimism for 2010
        • 40% of survey respondents say IT Spending will increase
        • Responses mainly indicate increased spending in public sector (federal government)
      • Support Services will experience a potential increase in investment
      • Key IT Topics continue to generate high interest
        • Service Oriented Architecture
        • Cloud Computing
        • IT Project Management
      Summary of Survey Findings
    • 4.
      • The top 3 things survey takers look for in an IT Company
        • Expertise (61%)
        • Cost (44%)
        • Products and Services (20%)
      • Survey takers are only generally satisfied with their IT Vendors
        • On a scale of 1 – 5, 29% of survey takers rated their IT Vendor a 3
      Summary of Survey Findings
    • 5. General Information What is your job title? Other (please specify) In between jobs Vendor Manager (and others allied to the field) Executive Management (CEO, CFO, etc.) Vice President Program Manager Project Manager Project Coordinator Developer Answer Options
    • 6. General Information Tell us your location International (Europe, Asia, Africa, Australia) Pacific Mountain Central Eastern Answer Options
    • 7. General Information What is your company’s industry classification? Other (please specify) Education Recruiting Technology Public Sector and Non Profit (Local, State and Federal Governments) Supply Chain / Transportation Telecommunications Manufacturing Pharmaceutical / Life Sciences Financial Answer Options
    • 8. General Information How did you find this survey? Other (please specify) Referral Email LinkedIn Answer Options
    • 9. General Information What is your company’s annual IT revenue? N/A Over $100M $50M-$99.99M $25M-$49.99M $5M-$24.99M $1M-$4.99M $500k-$999k $0-$499k Answer Options
    • 10. General Information What publications do you read? 20.2% CIO Magazine 10.7% eWeek 26.2% Wall Street Journal 4.8% NJ Tech News (NJTC) 7.1% NJBiz 29.8% ComputerWorld 21.4% PMI Publications 15.5% InfoWorld Magazine Response Answer Options 20.2% Other 4.8% US News and World Report 19.0% New York Times 14.3% Newsweek 19.0% Business Week 3.6% Insurance Technology 4.8% Banking Technology Response Answer Options
    • 11. Evaluation of Current Fiscal Year Has your company’s IT spend increased or decreased? I don't know Decreased Increased Answer Options
    • 12.
      • No high investment priorities in 2009. Average investment in:
        • Application Testing / Quality Assurance 20%
        • Support Services 24%
        • Project Management 20%
        • Infrastructure 25%
      • Lowest investments in:
        • Enterprise Resource Planning 17%
        • E-Learning 24%
        • Technical and Management Staffing 23%
        • E-Commerce 28%
      Evaluation of Current Fiscal Year Rate the level of your companies tech investment
    • 13. Evaluation of Current Fiscal Year Rate the level of your companies tech investment Scale of 1 - 5 with 1 being little to no investment and 5 being high investment 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 Application Testing / QA Support Services Project Management Infrastructure
    • 14. Evaluation of Current Fiscal Year Rate the level of your companies tech investment Scale of 1 - 5 with 1 being little to no investment and 5 being high investment 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 Enterprise Resource Planning E-Learning Technical and Management Staffing E-Commerce
    • 15. Evaluation of Current Fiscal Year What is the value of the largest IT project awarded to you or obtained by your company? N/A – I don’t know or I am in between jobs over $100M $50M-$99.99M $25M-$49.99M $5M-$24.99M $1M-$4.99M $500k-$999k $0-$499k Answer Options
    • 16. Evaluation of Current Fiscal Year Challenges encountered in researching, investing, and implementing solutions above Other (please specify) No real challenges Lack of resources available Lack of experts available Overruns (Scope and Cost Creep) Support and Maintenance Adaptation (modifying and changing to business) Cost Answer Options
    • 17. Evaluation of Current Fiscal Year What reporting platforms does your company utilize? Other (please specify) Crystal Reports Cognos Answer Options Access Custom Designed Oracle OBIEE Partial list of other responses
    • 18. Evaluation of Current Fiscal Year What database solutions / applications does your company utilize Other (please specify) SQL (mySQL, etc) Oracle Answer Options MS SQL Server DB2 SQL Server FileMaker Other (please specify)
    • 19. Evaluation of Current Fiscal Year What Learning Management Solutions does your company utilize? Other (please specify) SARAS SABA Blackboard Answer Options SeeITFirst, Webex SkillSoft SumTotal None N/A Custom Development Plumtree Portal Other (please specify)
    • 20. Evaluation of 2010 Business In 2010, do you anticipate your IT spend increasing or decreasing? I don't know Staying the same Decreasing Increasing Answer Options
    • 21.
      • Moderate increases in investment for:
        • Application Testing & Quality Assurance 17%
        • Support Services 24%
        • Project Management Solutions 20%
      • Little to no investment in:
        • E-Learning 25%
        • E-Commerce 24%
        • Technical and Management Staffing 22%
      Evaluation of Current Fiscal Year Over the next 12 months, what technology platforms do you anticipate investing in?
    • 22. Evaluation of 2010 Business Over the next 12 months, what technology platforms do you anticipate investing in? Support Services Project Management Solutions Application Testing and Quality Assurance Scale of 1 - 5 with 1 being little to no investment and 5 being high investment 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
    • 23. Evaluation of 2010 Business Over the next 12 months, what technology platforms do you anticipate investing in? E-Commerce Technical and Management Staffing E-Learning Scale of 1 - 5 with 1 being little to no investment and 5 being high investment 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
    • 24. Evaluation of 2010 Business Please rate your interest in the following technology subjects Cloud Computing E-Learning IT Project Management SOA IT Staffing / Recruiting Mainframe Re-engineering 1 2 3 4 5 1 2 3 4 5 Scale of 1 - 5 with 1 being little to no interest and 5 being very interested 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
    • 25. Evaluation of 2010 Business Other potential areas of growth in the IT industry
      • Business Intelligence
      • IT Entrepreneurship / Startups / Venture Capital
      • Managing agile projects from a distance (globally dispersed teams)
      • ITIL, Six Sigma and Blackbelt
      • Virtualization, Disaster Recovery, Backups
      • Authentication
      • BI, Virtualization, Disaster Recovery, Compliance
      • Quality Assurance
      • Sales Trends in IT Staffing
    • 26. Evaluation of 2010 Business What do you look for when selecting an IT vendor? Cost Expertise Product / Solutions Offering Top 3 choices 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
    • 27. Vendor Selection Do you currently use a vendor management program? N/A I don't know No Yes Answer Options
    • 28. Vendor Selection Are you allowed to go outside of the vendor management program as needed? N/A No Yes Answer Options
    • 29. Vendor Selection Does your organization have a minority or diversity business program? I don't know No Yes Answer Options
    • 30. Vendor Selection What MBE Certifications does your company accept? N/A US Pan-Asian American Chamber of Commerce National Minority Supplier Diversity Council Local / State / Federal Government Certifications Answer Options
    • 31. Vendor Selection How would you rate your primary IT vendor or vendors? (Scale of 1 – 5) 17.5% 5 22.2% 4 28.6% 3 3.2% 2 0.0% 1 Response Answer Options
    • 32. Additional Details How would you evaluate this year with regards to IT spending? Selection of responses
      • IT spending is down due to budget being re-allocated to war efforts. DoD is unique in this regard and needs to be evaluated separately
      • We have curtailed our spend in some areas to allow for increase spend in some others, especially application development
      • Budgets are very tight. Nothing was purchased unless it was an absolute requirement. We push as much as we can to succeed later and make due with what we have
    • 33. Additional Details How would you evaluate this year with regards to IT spending? Selection of responses
      • I think it stayed constant, except for special projects related to special business needs. Although infrastructure overall improvement and SOA were to have been priorities, they fell behind urgent projects, and funding remained close to last year.
      • Our industry has been hit hard and we're just keeping the lights on. No spending except for things that have broken or for development
      • This years has been a very cautious year all these months (into the fag end of this year) in the absence of prospects.
    • 34. Additional Details What can IT companies including ours do to improve the way business is conducted? Selection of answers
      • Stop throwing bodies on a contract. Put actual experienced people, spend the money for good talent. You may think you'll make a bit less up front but you'll make more by not having downtime when we fire half the incompetent staff and you can't bill while looking for competent staff.
      • Communication is the name of the game. Establish, maintain and cherish the relationship with your customers. Under-promise and over-deliver.
      • Look inside your own company, if your bringing quality work there is nothing to worry about. Keep your employees happy and motivated. Only do cost cutting on the least important things: never forget your key values where your company stands for.
    • 35. Additional Details What can IT companies including ours do to improve the way business is conducted? Selection of answers
      • Plan. Set corporate requirements for technology introduction, development, and sun-setting, and enforce them. Don't let executive pet technologies bypass requirements and evaluation.
      • Be proactive in delivering solutions to business problems rather than focusing on your domain alone
      • Staffing business has always been unpredictable and has always been driven by the clients based on their needs of the hour. I guess we have a limited choice except to follow the trend on an ongoing basis.
    • 36.
      • Expecting very poor 2010. IT is in retreat and will hold projects until too late in year. Companies will hesitate to increase budget.
      • Quality is essential. Client should not be paying extra for good quality, Quality should be a standard feature. Client should be convinced by the innovation and creativity.
      • I believe that 2010 will be a difficult year for new large corporate capital projects. Those not already underway in 2009 will face further scrutiny as the global recession has bitten and continues to bite.
      Additional Details Is there anything you would like to add? Selection of answers
    • 37. Dedicated to your success Conclusion and Questions

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